TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Turbo Tax was very helpful. As a returning customer the process was fairly straight forward. Recalling stored info is helpful. Overall experience was smooth and without hassle. A bit pricey for a basic single home owner itemized return, but TTax got it all done.
Date published: 2023-04-16
Rated 5 out of 5 by from Very Quick and Easy I was able to complete my federal and state tax returns without any problems at all. It would have been even easier if my employer had put the 8 digit alpha-numeric code on the W-2 so I could have automatically downloaded the W-2 info.
Date published: 2023-04-16
Rated 5 out of 5 by from GREAT!! Tax assistants were great! Assisted me with my preps every step of the way.
Date published: 2023-04-16
Rated 5 out of 5 by from tURBO tAX IS THE BEST TO PREPARE YOUR TAXES. AMAZING TOOL AND AMAZING PEOPLE. In the past i used a cpa and hr block. Nothing can beat Turbotax
Date published: 2023-04-16
Rated 5 out of 5 by from No way could I do this on my own Tax laws are so complex it is not possible to file on your own and receive any of the imbedded benefits and deductions. Turbo Tax is money well spent. Because of a business and investments my returns are more complex than the average person. Before I switched to Turbo Tax it would take me over a week just gathering the information to give to an accountant. With Turbo Tax, I did this in about 8 hours.
Date published: 2023-04-16
Rated 5 out of 5 by from helpful in that you help us to not make mistakes. We did not engage with someone live. My return was simple and your guidance was perfect
Date published: 2023-04-16
Rated 5 out of 5 by from Taxes start to finish in 6 hours As always, Turbo Tax lead me quickly and efficiently through my tax prep. I file a 1040 long form with lots of deductions and I like the way Turbo Tax makes sure I cover everything. I like being able to compare the current year to last year.
Date published: 2023-04-16
Rated 5 out of 5 by from I like Turbotax Easy to use, understandable. Would be nice if we got discounts for being a faithful customer.
Date published: 2023-04-16
Rated 1 out of 5 by from Never Using this service ever after this. First was overcharged and could have paid less to a CPA. they did not answer any questions and made everything way more difficult. I hate this company and everything they stand for.
Date published: 2023-04-16
Rated 5 out of 5 by from Awesome Thankful for turbo tax! It helps get my taxes prepared correctly and quickly.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2248
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax was very helpful. As a returning customer the process was fairly straight forward. Recalling stored info is helpful. Overall experience was smooth and without hassle. A bit pricey for a basic single home owner itemized return, but TTax got it all done.
Date published: 2023-04-16
Rated 5 out of 5 by from Very Quick and Easy I was able to complete my federal and state tax returns without any problems at all. It would have been even easier if my employer had put the 8 digit alpha-numeric code on the W-2 so I could have automatically downloaded the W-2 info.
Date published: 2023-04-16
Rated 5 out of 5 by from GREAT!! Tax assistants were great! Assisted me with my preps every step of the way.
Date published: 2023-04-16
Rated 5 out of 5 by from tURBO tAX IS THE BEST TO PREPARE YOUR TAXES. AMAZING TOOL AND AMAZING PEOPLE. In the past i used a cpa and hr block. Nothing can beat Turbotax
Date published: 2023-04-16
Rated 5 out of 5 by from No way could I do this on my own Tax laws are so complex it is not possible to file on your own and receive any of the imbedded benefits and deductions. Turbo Tax is money well spent. Because of a business and investments my returns are more complex than the average person. Before I switched to Turbo Tax it would take me over a week just gathering the information to give to an accountant. With Turbo Tax, I did this in about 8 hours.
Date published: 2023-04-16
Rated 5 out of 5 by from helpful in that you help us to not make mistakes. We did not engage with someone live. My return was simple and your guidance was perfect
Date published: 2023-04-16
Rated 5 out of 5 by from Taxes start to finish in 6 hours As always, Turbo Tax lead me quickly and efficiently through my tax prep. I file a 1040 long form with lots of deductions and I like the way Turbo Tax makes sure I cover everything. I like being able to compare the current year to last year.
Date published: 2023-04-16
Rated 5 out of 5 by from I like Turbotax Easy to use, understandable. Would be nice if we got discounts for being a faithful customer.
Date published: 2023-04-16
Rated 1 out of 5 by from Never Using this service ever after this. First was overcharged and could have paid less to a CPA. they did not answer any questions and made everything way more difficult. I hate this company and everything they stand for.
Date published: 2023-04-16
Rated 5 out of 5 by from Awesome Thankful for turbo tax! It helps get my taxes prepared correctly and quickly.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2248