TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is Just Great! Turbo Tax helped me in keeping my tax records orderly for easy entry into the tax forms. It made the tax filing process less arduous. Thank you!
Date published: 2021-05-01
Rated 3 out of 5 by from Ryan Ebzery Tax Return Overall it was a good experience, but it required more back and forth than e
Date published: 2021-05-01
Rated 5 out of 5 by from Good helper and time saver! Easy to fill and always check the procedure make me feel easier.
Date published: 2021-05-01
Rated 5 out of 5 by from TTax2020 Easy to use. Covers all of my tax situations. Help available when needed.
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo tax is very helpful and easy to follow We've used turbortax for many years and think it's an excellent service
Date published: 2021-05-01
Rated 3 out of 5 by from Directions for filing could be greatly improved To e-file, we have to input our AGI from the previous year so that the IRS can identify us. Is is SO difficult for TurboTax to TELL US WHAT LINE ON THE 1040 TO FIND THIS NUMBER??? Clicking on "learn more" which routes us to a webpage with no relevant information IS NO HELP.
Date published: 2021-05-01
Rated 5 out of 5 by from Excellent in 2020 but had issues with 2019 Went real well in 2020. But in 2019 I had some issues with it not saving after I had closed the file. This caused me to redo my inputs (several times!). Real issue was that I could not find a phone # to call and find out how to fix it. I researched all of the blogs but nothing worked. That was really frustrating. But no issues with 2020.
Date published: 2021-05-01
Rated 1 out of 5 by from No place to attach 1099-B PDF If you decide to enter only summary statement for investment sales, there is no functionality to enter 1099-B statement as PDF. This is a change from 2019 version. The provided instructions are erroneous. This takes away the option to e file
Date published: 2021-05-01
Rated 4 out of 5 by from TT: good, but there was some slippage this year 1) I have never had a problem electronically filing using Turbo Tax before today. I got a message from the IRS: some of the attachments weren't properly labeled for submission, and the IRS rejected the submission. That's on you, not me. Your system handles all that. 2) The system asked me during a review to reenter my salary info as if it weren't there already. After I did, I doublechecked and my salary was listed twice, so I had to edit the dual submission. That never happened before either. Assuming your system fixes the submission and it goes through, you get a 90%. If I have to mail these documents in, I am going to downgrade you to a 75%.
Date published: 2021-05-01
Rated 5 out of 5 by from Great Service Turbo Tax Free edition was awsome. Guided me through all of the steps. Really recommend for anyone who is a first time filer.
Date published: 2021-05-01
All TurboTax® Offerings Reviews - Page 2005
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is Just Great! Turbo Tax helped me in keeping my tax records orderly for easy entry into the tax forms. It made the tax filing process less arduous. Thank you!
Date published: 2021-05-01
Rated 3 out of 5 by from Ryan Ebzery Tax Return Overall it was a good experience, but it required more back and forth than e
Date published: 2021-05-01
Rated 5 out of 5 by from Good helper and time saver! Easy to fill and always check the procedure make me feel easier.
Date published: 2021-05-01
Rated 5 out of 5 by from TTax2020 Easy to use. Covers all of my tax situations. Help available when needed.
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo tax is very helpful and easy to follow We've used turbortax for many years and think it's an excellent service
Date published: 2021-05-01
Rated 3 out of 5 by from Directions for filing could be greatly improved To e-file, we have to input our AGI from the previous year so that the IRS can identify us. Is is SO difficult for TurboTax to TELL US WHAT LINE ON THE 1040 TO FIND THIS NUMBER??? Clicking on "learn more" which routes us to a webpage with no relevant information IS NO HELP.
Date published: 2021-05-01
Rated 5 out of 5 by from Excellent in 2020 but had issues with 2019 Went real well in 2020. But in 2019 I had some issues with it not saving after I had closed the file. This caused me to redo my inputs (several times!). Real issue was that I could not find a phone # to call and find out how to fix it. I researched all of the blogs but nothing worked. That was really frustrating. But no issues with 2020.
Date published: 2021-05-01
Rated 1 out of 5 by from No place to attach 1099-B PDF If you decide to enter only summary statement for investment sales, there is no functionality to enter 1099-B statement as PDF. This is a change from 2019 version. The provided instructions are erroneous. This takes away the option to e file
Date published: 2021-05-01
Rated 4 out of 5 by from TT: good, but there was some slippage this year 1) I have never had a problem electronically filing using Turbo Tax before today. I got a message from the IRS: some of the attachments weren't properly labeled for submission, and the IRS rejected the submission. That's on you, not me. Your system handles all that. 2) The system asked me during a review to reenter my salary info as if it weren't there already. After I did, I doublechecked and my salary was listed twice, so I had to edit the dual submission. That never happened before either. Assuming your system fixes the submission and it goes through, you get a 90%. If I have to mail these documents in, I am going to downgrade you to a 75%.
Date published: 2021-05-01
Rated 5 out of 5 by from Great Service Turbo Tax Free edition was awsome. Guided me through all of the steps. Really recommend for anyone who is a first time filer.
Date published: 2021-05-01
All TurboTax® Offerings Reviews - Page 2005