TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 3 out of 5 by from worse every year I wish it was easier to navigate to a particular line - each year it seems it's more difficult to get to a place and make an edit. For those of us who know more than the average person about taxes, it's very annoying (all the stupid questions that have been asked and answered again and again).
Date published: 2021-05-01
Rated 4 out of 5 by from Turbo Tax is helpful. There is always room for improvement. I understand most of it and I figure you know what your doing.
Date published: 2021-05-01
Rated 5 out of 5 by from Yay! Easy taxes! The system is easy to navigate. True help is available at your fingertips
Date published: 2021-05-01
Rated 5 out of 5 by from TurboTax was awesome easy and simple filing process and the Live help feature is great
Date published: 2021-05-01
Rated 5 out of 5 by from Great Program and especially the assistance Assistance was outstanding, Errors I made were quickly investigated, corrected which allowed my E file.
Date published: 2021-05-01
Rated 5 out of 5 by from Amazing !!! Had to use live expert help, and Tarasha was the bomb!! I was so happy I actually cried. She made my day, and made the process so easy for me. Well worth the money.
Date published: 2021-05-01
Rated 4 out of 5 by from It works for me It was as easy as if I was being interviewed by a "real person." Not so easy to go "back and forth" within the app, but much easier than other apps I've used. i even tried another service this year 2020 and came back to turbo tax and submitted both e-files through the online app. Very simple.
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo tax was awesome IT was nice and simple to file income tax again after the crazy year everyone had
Date published: 2021-05-01
Rated 4 out of 5 by from Got my taxes filed I had trouble importing data from Vanguard. TurboTax should review its process how to import the necessary forms from Vanguard. Further, I had trouble with Foreign Accounts and some (very minor) Dividends and Interests from there. TurboTax should fix this and include better user guidance at least for European Countries and maybe Canada.
Date published: 2021-05-01
Rated 5 out of 5 by from 2020 Turbo Tax Lots of new information added and eligible deductions.
Date published: 2021-05-01
All TurboTax® Offerings Reviews - Page 2002
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from worse every year I wish it was easier to navigate to a particular line - each year it seems it's more difficult to get to a place and make an edit. For those of us who know more than the average person about taxes, it's very annoying (all the stupid questions that have been asked and answered again and again).
Date published: 2021-05-01
Rated 4 out of 5 by from Turbo Tax is helpful. There is always room for improvement. I understand most of it and I figure you know what your doing.
Date published: 2021-05-01
Rated 5 out of 5 by from Yay! Easy taxes! The system is easy to navigate. True help is available at your fingertips
Date published: 2021-05-01
Rated 5 out of 5 by from TurboTax was awesome easy and simple filing process and the Live help feature is great
Date published: 2021-05-01
Rated 5 out of 5 by from Great Program and especially the assistance Assistance was outstanding, Errors I made were quickly investigated, corrected which allowed my E file.
Date published: 2021-05-01
Rated 5 out of 5 by from Amazing !!! Had to use live expert help, and Tarasha was the bomb!! I was so happy I actually cried. She made my day, and made the process so easy for me. Well worth the money.
Date published: 2021-05-01
Rated 4 out of 5 by from It works for me It was as easy as if I was being interviewed by a "real person." Not so easy to go "back and forth" within the app, but much easier than other apps I've used. i even tried another service this year 2020 and came back to turbo tax and submitted both e-files through the online app. Very simple.
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo tax was awesome IT was nice and simple to file income tax again after the crazy year everyone had
Date published: 2021-05-01
Rated 4 out of 5 by from Got my taxes filed I had trouble importing data from Vanguard. TurboTax should review its process how to import the necessary forms from Vanguard. Further, I had trouble with Foreign Accounts and some (very minor) Dividends and Interests from there. TurboTax should fix this and include better user guidance at least for European Countries and maybe Canada.
Date published: 2021-05-01
Rated 5 out of 5 by from 2020 Turbo Tax Lots of new information added and eligible deductions.
Date published: 2021-05-01
All TurboTax® Offerings Reviews - Page 2002