TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Turbotax is easy to navigate It is very easy to understand sections with help box support and it is informative for beginners. But i would like to mention that some portions of the forms make us go through them repetitively for example : excess HSA contributions made to a HSA account without having HDHP was a difficult section to navigate. Some niche areas are tricky and not very straightforward.
Date published: 2023-04-17
Rated 4 out of 5 by from TuT is a pretty good - but far from great - option I was able to input my info with a minimum of trouble, but ran into two major problems: 1. In desktop TurboTax on a MacBook Pro running Ventura, I experienced frequent, interminable, and infuriating beach-balling. 2. Just before my final step of filing, 100% of my input disappeared from my screen, although it was still there when I looked at the actual forms or generated a PDF. (Needless to say, I panicked, thinking that I'd have to start from scratch.)
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent and easy Instructions Excellent and easy filing. System guides you in every step and maximizes your refund.
Date published: 2023-04-17
Rated 5 out of 5 by from Couldn't do it without It shows options incase you don't know the question.
Date published: 2023-04-17
Rated 3 out of 5 by from It was alright not to painful. I got my taxes paid and on time too can't complain about that.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is awesome I had to amend my taxes for 2020, turbo tax helped me resolve and file my amended tax return.
Date published: 2023-04-17
Rated 5 out of 5 by from Forgot How Easy It Is I really enjoy the ease of using TurboTax. I dread doing taxes each year, but it is pretty straightforward and simple with TurboTax. Highly recommend!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is great!! I have used it for the past 12 years!!! Turbo Tax is great!
Date published: 2023-04-17
Rated 5 out of 5 by from Great I use TurboTax every year. It really is a great product!
Date published: 2023-04-17
Rated 4 out of 5 by from great product but cost has gone thru the roof $350 While I like the fact that I can import my info from prior year I will likely try someone else next year because you have raise you process and no longer include one state filing for free. That's excessive.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1771
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbotax is easy to navigate It is very easy to understand sections with help box support and it is informative for beginners. But i would like to mention that some portions of the forms make us go through them repetitively for example : excess HSA contributions made to a HSA account without having HDHP was a difficult section to navigate. Some niche areas are tricky and not very straightforward.
Date published: 2023-04-17
Rated 4 out of 5 by from TuT is a pretty good - but far from great - option I was able to input my info with a minimum of trouble, but ran into two major problems: 1. In desktop TurboTax on a MacBook Pro running Ventura, I experienced frequent, interminable, and infuriating beach-balling. 2. Just before my final step of filing, 100% of my input disappeared from my screen, although it was still there when I looked at the actual forms or generated a PDF. (Needless to say, I panicked, thinking that I'd have to start from scratch.)
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent and easy Instructions Excellent and easy filing. System guides you in every step and maximizes your refund.
Date published: 2023-04-17
Rated 5 out of 5 by from Couldn't do it without It shows options incase you don't know the question.
Date published: 2023-04-17
Rated 3 out of 5 by from It was alright not to painful. I got my taxes paid and on time too can't complain about that.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is awesome I had to amend my taxes for 2020, turbo tax helped me resolve and file my amended tax return.
Date published: 2023-04-17
Rated 5 out of 5 by from Forgot How Easy It Is I really enjoy the ease of using TurboTax. I dread doing taxes each year, but it is pretty straightforward and simple with TurboTax. Highly recommend!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is great!! I have used it for the past 12 years!!! Turbo Tax is great!
Date published: 2023-04-17
Rated 5 out of 5 by from Great I use TurboTax every year. It really is a great product!
Date published: 2023-04-17
Rated 4 out of 5 by from great product but cost has gone thru the roof $350 While I like the fact that I can import my info from prior year I will likely try someone else next year because you have raise you process and no longer include one state filing for free. That's excessive.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1771