TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Turbo Tax Software/CD 2022 I USED to think using Turbo Tax was fabulous, awesome and Very Simple. Not anymore! I never know how to get to my current or previous yrs returns. Do I log into Intuit? Do I log into Turbo Tax Or now just plain Turbo??!!! OMG can you guys make it any more confusing to the average tax filer who just wants to be walked through and guided along the way!?! I've got other taxes filed under a different username and don't know how to merge those with my other several years of TurboTax CD software files on their site, or on my computer. I'm also having issues all of a sudden with printing out a copy of my returns for this year. And now all of a sudden my laptop doesn't want to find my printer and nothing has changed since the last time I used it. I'm about done with computers, printers and/or anything electronics related for that matter. Just keep it simple, that's all I ask. And if anyone has any suggestions as to linking my two my "accounts" with Intuit/Turbo Tax/Turbo current/prior years of returns, I would greatly appreciate it! I'm done with this years returns, Thank the Good Lord Above!
Date published: 2023-04-17
Rated 5 out of 5 by from Use it every year Covers all areas. Happy, a big help with getting through all the IRS rules and regulations.
Date published: 2023-04-17
Rated 4 out of 5 by from turbo tax is easy to use still unsure of how to save a copy to my computer. better explanation needed
Date published: 2023-04-17
Rated 2 out of 5 by from cost to much I use them for some time now it just cost to much now so I will not be back next yr
Date published: 2023-04-17
Rated 5 out of 5 by from excellent good experience its very easy to use very detailed questionare
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax was great The help from Roberta yesterday was essential. I couldn't have done it without her.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent program for taxes! This was speedy! I love using Turbo Tax! It's my favorite out of all the tax prep services!
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax is Great Turbotax makes it easy to file your taxes. They explain everything you're filling out and answer any questions you may have. They also keep track of any corrections that need to be made before efiling in to the IRS. The only improvement I wish there was, was if they immediately ask you for your IP Pin. They ask if you've been issued one, but once I check the "yes" box, they never ask me to type in the IP Pin. Unfortunately, I have to go through the process of filing the return, get the return rejected, and then I'm finally asked to type in my IP Pin. :( This is the 2nd year this has happened to me.
Date published: 2023-04-17
Rated 3 out of 5 by from Review Cannot make corrections to taxes easy. Cannot go to IP easily. No search tool!!! Frustrating. Taxes rejected twice. No One to speak to!!!
Date published: 2023-04-17
Rated 4 out of 5 by from Tubo Tax was easier than I expected This was my first experience at doing taxes on my own. Our financial picture has simplified in retirement and with the sale of property so I thought I would see if I could handle it myself.. Turbo Tax made the process fairly simple and the "learn more" tab explanations were very helpful. My only complaint is that while preparing the medical expense portion of the joint federal return I was not for-warned that my state would expect these figures to be computed for each taxpayer rather than the lump sum required by the federal form. Perhaps there could be a notation on the form stating this could be a possibility for certain states with a drop down box listing states with a different format from the federal return, That would have saved me a great deal of work..
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1766
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax Software/CD 2022 I USED to think using Turbo Tax was fabulous, awesome and Very Simple. Not anymore! I never know how to get to my current or previous yrs returns. Do I log into Intuit? Do I log into Turbo Tax Or now just plain Turbo??!!! OMG can you guys make it any more confusing to the average tax filer who just wants to be walked through and guided along the way!?! I've got other taxes filed under a different username and don't know how to merge those with my other several years of TurboTax CD software files on their site, or on my computer. I'm also having issues all of a sudden with printing out a copy of my returns for this year. And now all of a sudden my laptop doesn't want to find my printer and nothing has changed since the last time I used it. I'm about done with computers, printers and/or anything electronics related for that matter. Just keep it simple, that's all I ask. And if anyone has any suggestions as to linking my two my "accounts" with Intuit/Turbo Tax/Turbo current/prior years of returns, I would greatly appreciate it! I'm done with this years returns, Thank the Good Lord Above!
Date published: 2023-04-17
Rated 5 out of 5 by from Use it every year Covers all areas. Happy, a big help with getting through all the IRS rules and regulations.
Date published: 2023-04-17
Rated 4 out of 5 by from turbo tax is easy to use still unsure of how to save a copy to my computer. better explanation needed
Date published: 2023-04-17
Rated 2 out of 5 by from cost to much I use them for some time now it just cost to much now so I will not be back next yr
Date published: 2023-04-17
Rated 5 out of 5 by from excellent good experience its very easy to use very detailed questionare
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax was great The help from Roberta yesterday was essential. I couldn't have done it without her.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent program for taxes! This was speedy! I love using Turbo Tax! It's my favorite out of all the tax prep services!
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax is Great Turbotax makes it easy to file your taxes. They explain everything you're filling out and answer any questions you may have. They also keep track of any corrections that need to be made before efiling in to the IRS. The only improvement I wish there was, was if they immediately ask you for your IP Pin. They ask if you've been issued one, but once I check the "yes" box, they never ask me to type in the IP Pin. Unfortunately, I have to go through the process of filing the return, get the return rejected, and then I'm finally asked to type in my IP Pin. :( This is the 2nd year this has happened to me.
Date published: 2023-04-17
Rated 3 out of 5 by from Review Cannot make corrections to taxes easy. Cannot go to IP easily. No search tool!!! Frustrating. Taxes rejected twice. No One to speak to!!!
Date published: 2023-04-17
Rated 4 out of 5 by from Tubo Tax was easier than I expected This was my first experience at doing taxes on my own. Our financial picture has simplified in retirement and with the sale of property so I thought I would see if I could handle it myself.. Turbo Tax made the process fairly simple and the "learn more" tab explanations were very helpful. My only complaint is that while preparing the medical expense portion of the joint federal return I was not for-warned that my state would expect these figures to be computed for each taxpayer rather than the lump sum required by the federal form. Perhaps there could be a notation on the form stating this could be a possibility for certain states with a drop down box listing states with a different format from the federal return, That would have saved me a great deal of work..
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1766