TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Student
Rated 5 out of 5 by from Easy to use, safe, accurate and cost efficient The live experts are very knowledgeable and provides quick turnaround in resolving issues.
Date published: 2021-05-15
Rated 5 out of 5 by from Help is there when needed I love the email and text notifications on your refunds and if there's any changes or fixing to be done. Turbotax had made it very easy for me to file taxes and offer great help whenever needed!
Date published: 2021-05-15
Rated 5 out of 5 by from top notch Easy to easy to file great product Will use again next year
Date published: 2021-05-15
Rated 1 out of 5 by from State filing $25 payment always refused got to last point of electronic submit and TurboTax would not account CC info on many of my CC, restarted computer, had to file Fed electronic since it was free, but will mail in state since my CC was rejected for NO REASON that I can determine. No clues given.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax is awesome I had to call and it was a pleasant experience. The person I talked to was Stephanie.
Date published: 2021-05-15
Rated 5 out of 5 by from T-Tax awesome I had one small issue - Last year's amounts did not transfer correctly
Date published: 2021-05-15
Rated 5 out of 5 by from Tuubo tax is easy to use Turbo Tax was easy to use. They expalin every step of the way if you have questions.
Date published: 2021-05-15
Rated 4 out of 5 by from E-file was a pain The product works great, but the e-file process was very cumbersome.
Date published: 2021-05-15
Rated 5 out of 5 by from TT was excellent I always file my taxes using Turbo Tax, and have done so for years. But I don't like this step!
Date published: 2021-05-15
Rated 4 out of 5 by from Great Product Everything went mostly fine, some glitches and bumps along the way. If they tell you you're better off with "standardized", rather than "itemizing", deductions believe them! DO NOT use free filing product unless you are absolutely sure you qualify! Figuring out how to pay for my finished tax filings on the free product software was a nightmare. Finally done and am quite happy with the refunds.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1243
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to use, safe, accurate and cost efficient The live experts are very knowledgeable and provides quick turnaround in resolving issues.
Date published: 2021-05-15
Rated 5 out of 5 by from Help is there when needed I love the email and text notifications on your refunds and if there's any changes or fixing to be done. Turbotax had made it very easy for me to file taxes and offer great help whenever needed!
Date published: 2021-05-15
Rated 5 out of 5 by from top notch Easy to easy to file great product Will use again next year
Date published: 2021-05-15
Rated 1 out of 5 by from State filing $25 payment always refused got to last point of electronic submit and TurboTax would not account CC info on many of my CC, restarted computer, had to file Fed electronic since it was free, but will mail in state since my CC was rejected for NO REASON that I can determine. No clues given.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax is awesome I had to call and it was a pleasant experience. The person I talked to was Stephanie.
Date published: 2021-05-15
Rated 5 out of 5 by from T-Tax awesome I had one small issue - Last year's amounts did not transfer correctly
Date published: 2021-05-15
Rated 5 out of 5 by from Tuubo tax is easy to use Turbo Tax was easy to use. They expalin every step of the way if you have questions.
Date published: 2021-05-15
Rated 4 out of 5 by from E-file was a pain The product works great, but the e-file process was very cumbersome.
Date published: 2021-05-15
Rated 5 out of 5 by from TT was excellent I always file my taxes using Turbo Tax, and have done so for years. But I don't like this step!
Date published: 2021-05-15
Rated 4 out of 5 by from Great Product Everything went mostly fine, some glitches and bumps along the way. If they tell you you're better off with "standardized", rather than "itemizing", deductions believe them! DO NOT use free filing product unless you are absolutely sure you qualify! Figuring out how to pay for my finished tax filings on the free product software was a nightmare. Finally done and am quite happy with the refunds.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1243