TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

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Own a business
Student
Rated 3 out of 5 by from Turbo tax deluxe was enough for stock investments. I usually use deluxe, this year I used premier because I had more stock related transactions. There is no need to purchase premier for stock sales. Also it was glitchy, skipping items I had entered last year. It did not give me the option to upload my w2, I had to enter it manually. Pick your game up turbotax or I will try a competitor next year.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbotax is Fabulous! It's my first time using Turbotax to self-prepare my tax refund. It's very user friendly. The directions and steps are clear. We all know preparing the tax return can be dull, but I like how those inter-step lines encourage me to keep going and finish up the filing. Super helpful! I absolutely recommend it!
Date published: 2021-05-13
Rated 1 out of 5 by from Failure to get the NYS, State pension plans Turbo Tax will not let NYS pension plans for retired state workers be tax free. No matter what I do it tells me I have a state tax to pay.
Date published: 2021-05-13
Rated 5 out of 5 by from turbo tax works for me Great!!!! turbo tax works Great!!!! happy with they way they handle the easy step by step service every Year! Thanks
Date published: 2021-05-13
Rated 3 out of 5 by from CANT FILE Everything worked fine until time to file, now they can't get my docusign to file, I have tried two computers and a cell phone...
Date published: 2021-05-13
Rated 5 out of 5 by from Made My Life Easier I've used Turbo tax for several years and have bee happy but this year they exceeded my expectations. I needed to have them call me several times with various questions, they were helpful very courteous and kind. Gave me confidence!
Date published: 2021-05-13
Rated 5 out of 5 by from I love it! Intuit has gamified taxes! So easy. Between the easy, intuitive interface and expert help, it has never been this easy to complete taxes before!
Date published: 2021-05-13
Rated 3 out of 5 by from Average I have used Turbo Tax in the past, with no problem. This year I chose to E-file and it asked for a credit card. An old credit card came up, that is no longer active. I was on the phone with 5 representatives, and was never able to add a new credit card. I finally signed in as a guest and entered the new credit card. The return came back marked as rejected, reportedly because a bad PIN was entered, but there was no step in the process, where it asked for a PIN. I am very disappointed that it is next to impossible to add a new credit card for billing.
Date published: 2021-05-13
Rated 4 out of 5 by from Turbo Tax is fast Fast and helpful simple to use. Appropriate for most tax payers.
Date published: 2021-05-13
Rated 4 out of 5 by from turbotax is my way to go. Good format to follow and identifies any errors along the way.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1243
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Turbo tax deluxe was enough for stock investments. I usually use deluxe, this year I used premier because I had more stock related transactions. There is no need to purchase premier for stock sales. Also it was glitchy, skipping items I had entered last year. It did not give me the option to upload my w2, I had to enter it manually. Pick your game up turbotax or I will try a competitor next year.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbotax is Fabulous! It's my first time using Turbotax to self-prepare my tax refund. It's very user friendly. The directions and steps are clear. We all know preparing the tax return can be dull, but I like how those inter-step lines encourage me to keep going and finish up the filing. Super helpful! I absolutely recommend it!
Date published: 2021-05-13
Rated 1 out of 5 by from Failure to get the NYS, State pension plans Turbo Tax will not let NYS pension plans for retired state workers be tax free. No matter what I do it tells me I have a state tax to pay.
Date published: 2021-05-13
Rated 5 out of 5 by from turbo tax works for me Great!!!! turbo tax works Great!!!! happy with they way they handle the easy step by step service every Year! Thanks
Date published: 2021-05-13
Rated 3 out of 5 by from CANT FILE Everything worked fine until time to file, now they can't get my docusign to file, I have tried two computers and a cell phone...
Date published: 2021-05-13
Rated 5 out of 5 by from Made My Life Easier I've used Turbo tax for several years and have bee happy but this year they exceeded my expectations. I needed to have them call me several times with various questions, they were helpful very courteous and kind. Gave me confidence!
Date published: 2021-05-13
Rated 5 out of 5 by from I love it! Intuit has gamified taxes! So easy. Between the easy, intuitive interface and expert help, it has never been this easy to complete taxes before!
Date published: 2021-05-13
Rated 3 out of 5 by from Average I have used Turbo Tax in the past, with no problem. This year I chose to E-file and it asked for a credit card. An old credit card came up, that is no longer active. I was on the phone with 5 representatives, and was never able to add a new credit card. I finally signed in as a guest and entered the new credit card. The return came back marked as rejected, reportedly because a bad PIN was entered, but there was no step in the process, where it asked for a PIN. I am very disappointed that it is next to impossible to add a new credit card for billing.
Date published: 2021-05-13
Rated 4 out of 5 by from Turbo Tax is fast Fast and helpful simple to use. Appropriate for most tax payers.
Date published: 2021-05-13
Rated 4 out of 5 by from turbotax is my way to go. Good format to follow and identifies any errors along the way.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1243