TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 5 out of 5 by from TurboTax 2021 Excellent But... I am a long time user of TurboTax and my returns are not too complex. After being retired for several years they have been consistent over the last several. I was not expecting any difficulties this year but I almost forgot to submit my Identity Protection Pin that the IRS ha sent every year for the last six years. The entry of this PIN was overlooked by myself to EDIT a heading under a list of "Other Return Info" subjects. This PIN is an auto reject if not entered and is critical piece of filing. Previous years the program always asked for an entry but I was all the way to the transmit screen before I backed up to ensure that this PIN was entered. even with six or more passes over the personal info entry I missed this subheading for an section to edit. I have never done this previously so I can only figure there must be a change in the step by step entries that I missed this year. I know that everyone can now get a code but if the IRS sends you one you must use it or get rejected.
Date published: 2022-04-17
Rated 2 out of 5 by from Need to do Fixing to your Crypto filing. In the past I have had no major issues as you can see I have been using your product for around 8 years or so. Limiting crypto transactions in anyway in this age is just a horrible idea. This is no different the stock trading. You need to MASSIVELY increase your transmitting ability on the Online version.
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo tax is awesome Simple and easy to navigate. Highly recommend to others.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Great I felt that the process to e-file my taxes using Turbo Tax was simple and very easy to do. I appreciated the added questions along the way that enabled me to consider deductions.
Date published: 2022-04-17
Rated 5 out of 5 by from The free online program was efficient Thank you, this was was easy and efficient. I recommended for my fellow seniors with non-complicated taxes.
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo Tax Deluxe download software First time to use the downloaded software and it still worked like a charm. Will continue to use Turbo Tax for my Fed and State Tax filing.
Date published: 2022-04-17
Rated 3 out of 5 by from It cost alot more than I thought. It started at free and ended up costing over $100 to file. :(
Date published: 2022-04-17
Rated 5 out of 5 by from tis good taxes are dumb and make no sense so this made it so easy.
Date published: 2022-04-17
Rated 5 out of 5 by from eTrade to TurboTax link Feature is great tool! Made many small stock trades in 2021 to try & recover my losses. If i had to enter all of them manually it would have taken forever! There is a glitch when it comes to selling smaller amounts of stocks purchased that causes manual input & 1099 MISC input for stock Dividends that TurboTax should probably fix
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax saved me a lot of money! Loved the down to earth helpful hints and language.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1190
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax 2021 Excellent But... I am a long time user of TurboTax and my returns are not too complex. After being retired for several years they have been consistent over the last several. I was not expecting any difficulties this year but I almost forgot to submit my Identity Protection Pin that the IRS ha sent every year for the last six years. The entry of this PIN was overlooked by myself to EDIT a heading under a list of "Other Return Info" subjects. This PIN is an auto reject if not entered and is critical piece of filing. Previous years the program always asked for an entry but I was all the way to the transmit screen before I backed up to ensure that this PIN was entered. even with six or more passes over the personal info entry I missed this subheading for an section to edit. I have never done this previously so I can only figure there must be a change in the step by step entries that I missed this year. I know that everyone can now get a code but if the IRS sends you one you must use it or get rejected.
Date published: 2022-04-17
Rated 2 out of 5 by from Need to do Fixing to your Crypto filing. In the past I have had no major issues as you can see I have been using your product for around 8 years or so. Limiting crypto transactions in anyway in this age is just a horrible idea. This is no different the stock trading. You need to MASSIVELY increase your transmitting ability on the Online version.
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo tax is awesome Simple and easy to navigate. Highly recommend to others.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Great I felt that the process to e-file my taxes using Turbo Tax was simple and very easy to do. I appreciated the added questions along the way that enabled me to consider deductions.
Date published: 2022-04-17
Rated 5 out of 5 by from The free online program was efficient Thank you, this was was easy and efficient. I recommended for my fellow seniors with non-complicated taxes.
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo Tax Deluxe download software First time to use the downloaded software and it still worked like a charm. Will continue to use Turbo Tax for my Fed and State Tax filing.
Date published: 2022-04-17
Rated 3 out of 5 by from It cost alot more than I thought. It started at free and ended up costing over $100 to file. :(
Date published: 2022-04-17
Rated 5 out of 5 by from tis good taxes are dumb and make no sense so this made it so easy.
Date published: 2022-04-17
Rated 5 out of 5 by from eTrade to TurboTax link Feature is great tool! Made many small stock trades in 2021 to try & recover my losses. If i had to enter all of them manually it would have taken forever! There is a glitch when it comes to selling smaller amounts of stocks purchased that causes manual input & 1099 MISC input for stock Dividends that TurboTax should probably fix
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax saved me a lot of money! Loved the down to earth helpful hints and language.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1190