TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 4 out of 5 by from Easy Makes life easy for those of us that are horrible at things like this.
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax makes life easier Both Cheryl and Maria took great care of me. This is the first time I use full service, and it took a little bit longer than expected, but I am amazed that I'm getting a refund when I expected to owe a lot! Have used TurboTax for many years and love it!
Date published: 2021-05-14
Rated 2 out of 5 by from Soon to be Former user Been using TurboTax for years, and loved them for many, however the fees are getting crazy. I used to always file for free, until last tax season, I was forced to pay $90 to file because I had started making investments in the stock market. A fee I felt was unavoidable at the time. Now this year I realize just how much this fee wasn’t worth it. I pay $90 just for my return to be the same amount with or without my investments added. But I legally have to add them. It’s taking advantage of the customer with no real benefit
Date published: 2021-05-14
Rated 5 out of 5 by from easy peasy easy to understand, my grandparents are in their 70s and were tireed of paying an arm and a leg..
Date published: 2021-05-14
Rated 3 out of 5 by from TurboTax Not easy with multiple states - I had to work things out for myself through trial and error.
Date published: 2021-05-14
Rated 5 out of 5 by from So EZ I love using TurboTax and have used it for years. The step-by-step prompts take the worry out of filing my taxes.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax best for DIY I am self employed and have a small business. Turbo Tax has helped me greatly to know how a tax return should be done. I really like the review functions to help avoid mistakes.
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax helping me for several years now Been doing turbo tax for couple years now, but why we got charge $40,- just to choose direct deposit for our return, it doesn’t make sense, we already got charge for filling federal and state.
Date published: 2021-05-14
Rated 4 out of 5 by from For the most part TURBO TAX does the job I have used Turbo Tax for more than 10 years. It is easy to use as long as there are no issues. If there are, the staff at Turbo Tax are very efficient and get to the root of the problem with ease. My only issue with Turbo Tax is the inability to populate prior years in some cases. One of which I experienced this year, not able to populate 2019.
Date published: 2021-05-14
Rated 5 out of 5 by from So easy and cost effective We have been using TurboTax for several years and it absolutely the way to go. It is easy, accurate, and very cost effective.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1190
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Easy Makes life easy for those of us that are horrible at things like this.
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax makes life easier Both Cheryl and Maria took great care of me. This is the first time I use full service, and it took a little bit longer than expected, but I am amazed that I'm getting a refund when I expected to owe a lot! Have used TurboTax for many years and love it!
Date published: 2021-05-14
Rated 2 out of 5 by from Soon to be Former user Been using TurboTax for years, and loved them for many, however the fees are getting crazy. I used to always file for free, until last tax season, I was forced to pay $90 to file because I had started making investments in the stock market. A fee I felt was unavoidable at the time. Now this year I realize just how much this fee wasn’t worth it. I pay $90 just for my return to be the same amount with or without my investments added. But I legally have to add them. It’s taking advantage of the customer with no real benefit
Date published: 2021-05-14
Rated 5 out of 5 by from easy peasy easy to understand, my grandparents are in their 70s and were tireed of paying an arm and a leg..
Date published: 2021-05-14
Rated 3 out of 5 by from TurboTax Not easy with multiple states - I had to work things out for myself through trial and error.
Date published: 2021-05-14
Rated 5 out of 5 by from So EZ I love using TurboTax and have used it for years. The step-by-step prompts take the worry out of filing my taxes.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax best for DIY I am self employed and have a small business. Turbo Tax has helped me greatly to know how a tax return should be done. I really like the review functions to help avoid mistakes.
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax helping me for several years now Been doing turbo tax for couple years now, but why we got charge $40,- just to choose direct deposit for our return, it doesn’t make sense, we already got charge for filling federal and state.
Date published: 2021-05-14
Rated 4 out of 5 by from For the most part TURBO TAX does the job I have used Turbo Tax for more than 10 years. It is easy to use as long as there are no issues. If there are, the staff at Turbo Tax are very efficient and get to the root of the problem with ease. My only issue with Turbo Tax is the inability to populate prior years in some cases. One of which I experienced this year, not able to populate 2019.
Date published: 2021-05-14
Rated 5 out of 5 by from So easy and cost effective We have been using TurboTax for several years and it absolutely the way to go. It is easy, accurate, and very cost effective.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1190