TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Easy to use simple and easy to use. Did my taxes in record time.
Date published: 2023-04-18
Rated 4 out of 5 by from My Turbo Tax Experience Great experience. I do wish it was easier to do live chats. It seemed to be more difficult this year.
Date published: 2023-04-18
Rated 5 out of 5 by from Love TurboTax system ,was fast and simple Was simple and fun to use , thank you very much ,,,sophie
Date published: 2023-04-18
Rated 5 out of 5 by from Quick Help I had a problem with my return being rejected. I asked to speak with a person and Elizabeth called me promptly. She was awesome and helped me fix my problem
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is awesome! So lucky to have this to help do our taxes. Thank you!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is awesome I have used TurboTax for over 10 years and I have always had great success. Today I had some Questions about payments that looked different than what i had selected. Jasmine went above and beyond to help me resolve this issue, Thank you kindly for your assistance.
Date published: 2023-04-18
Rated 4 out of 5 by from Federal to state transition Federal is excellent. State, although information passes easily from federal to state, nothing is remembered from previous years. I have been using turbo tax for years, yet software does not remember that i had a federal pension so i must calculate each year what portion is taxable. posting review much too hard
Date published: 2023-04-18
Rated 3 out of 5 by from Software is good, but why does the price go up? Why nickel and dime to file the state return electronically - everyone has to do this, why not include one state filing in the purchase price?
Date published: 2023-04-18
Rated 4 out of 5 by from Great Very good Easy to navigate . Professional help. Live assistance Easy to use. Quick
Date published: 2023-04-18
Rated 5 out of 5 by from Love TT! So easy and "intuitive". Completed both FED and ST in less than 60 minutes.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1026
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use simple and easy to use. Did my taxes in record time.
Date published: 2023-04-18
Rated 4 out of 5 by from My Turbo Tax Experience Great experience. I do wish it was easier to do live chats. It seemed to be more difficult this year.
Date published: 2023-04-18
Rated 5 out of 5 by from Love TurboTax system ,was fast and simple Was simple and fun to use , thank you very much ,,,sophie
Date published: 2023-04-18
Rated 5 out of 5 by from Quick Help I had a problem with my return being rejected. I asked to speak with a person and Elizabeth called me promptly. She was awesome and helped me fix my problem
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is awesome! So lucky to have this to help do our taxes. Thank you!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is awesome I have used TurboTax for over 10 years and I have always had great success. Today I had some Questions about payments that looked different than what i had selected. Jasmine went above and beyond to help me resolve this issue, Thank you kindly for your assistance.
Date published: 2023-04-18
Rated 4 out of 5 by from Federal to state transition Federal is excellent. State, although information passes easily from federal to state, nothing is remembered from previous years. I have been using turbo tax for years, yet software does not remember that i had a federal pension so i must calculate each year what portion is taxable. posting review much too hard
Date published: 2023-04-18
Rated 3 out of 5 by from Software is good, but why does the price go up? Why nickel and dime to file the state return electronically - everyone has to do this, why not include one state filing in the purchase price?
Date published: 2023-04-18
Rated 4 out of 5 by from Great Very good Easy to navigate . Professional help. Live assistance Easy to use. Quick
Date published: 2023-04-18
Rated 5 out of 5 by from Love TT! So easy and "intuitive". Completed both FED and ST in less than 60 minutes.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1026