TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbotax is a good service Had to do a complex return this year since I worked Doordash as a side job on top of my normal job, and Turbotax made it very easy and walked me through all the deductions. I thought I was going to owe the IRS, but I ended up getting a bit back instead!
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is awesome! I think this is great if you need guidance. As a person who has not been taught how to do taxes TurboTax helped me in many ways, doubled-checked my info, and had great recommendations.
Date published: 2022-04-18
Rated 5 out of 5 by from Quick and Easy They walk you through it. For someone who has simple taxes, it works and 1/3 price of going to Tax Specialist
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is very convenient! This is my very first time filing my taxes on my own and I know TurboTax saved me a ton of time and hassle in the whole process. Thank you!
Date published: 2022-04-18
Rated 5 out of 5 by from Ooh whee, boy do I love taxes! They helped me do my taxes! And then they helped me submit my taxes! I love the 16th amendment to the United States Constitution!
Date published: 2022-04-18
Rated 5 out of 5 by from Very Good app/web based program Straightforward, easy to use. Thorough and clear. Well designed
Date published: 2022-04-18
Rated 3 out of 5 by from Does the Job, but not easy to reconcile The business version does not import data from Quickbooks online which is frustrating, but the product is still very useful. Entering the income, deductions and so forth is not difficult. The hard part is reconciling the balance sheet and TT Business could offer more help re how to do it on a field-by-field basis. I had a very hard time getting TTB to properly recognize my tax exempt forgiven PPP loans as well as my SBA EIDL, and I didn't know how or where to do this myself - guidance would have been very helpful here - until I stumbled upon the fields. Then it was hours of trial and error until everything reconciled which was frustrating, and TTB won't let you file until everything reconciles. It also would be very nice if I could file my state return online as printing and mailing 30+ pages of documents with a check is 1990's technology wouldn't you say?
Date published: 2022-04-18
Rated 5 out of 5 by from Easy and Quick! I've enjoyed Turbo Tax for a few years. They never let me down on accuracy and timeliness.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is great Stephanie Callaway was outstanding. She knew absolutely everything and made this a pleasant experience. I definitely will recommend Turbo Tax to my friends.
Date published: 2022-04-18
Rated 1 out of 5 by from A Lot Harder To Use The software was much harder to use this year. I've used turbotax for many years and I've never had so many issues. The biggest problem is going from layman's terms to tax terms only tax preparers would know. This forces the user to have to pay to turbotax to get help. I waisted hours looking up terms and forms. Hopefully next year you will change it back. Unfortunately, I will have to go elsewhere next year to do my taxes.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 7508
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is a good service Had to do a complex return this year since I worked Doordash as a side job on top of my normal job, and Turbotax made it very easy and walked me through all the deductions. I thought I was going to owe the IRS, but I ended up getting a bit back instead!
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is awesome! I think this is great if you need guidance. As a person who has not been taught how to do taxes TurboTax helped me in many ways, doubled-checked my info, and had great recommendations.
Date published: 2022-04-18
Rated 5 out of 5 by from Quick and Easy They walk you through it. For someone who has simple taxes, it works and 1/3 price of going to Tax Specialist
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is very convenient! This is my very first time filing my taxes on my own and I know TurboTax saved me a ton of time and hassle in the whole process. Thank you!
Date published: 2022-04-18
Rated 5 out of 5 by from Ooh whee, boy do I love taxes! They helped me do my taxes! And then they helped me submit my taxes! I love the 16th amendment to the United States Constitution!
Date published: 2022-04-18
Rated 5 out of 5 by from Very Good app/web based program Straightforward, easy to use. Thorough and clear. Well designed
Date published: 2022-04-18
Rated 3 out of 5 by from Does the Job, but not easy to reconcile The business version does not import data from Quickbooks online which is frustrating, but the product is still very useful. Entering the income, deductions and so forth is not difficult. The hard part is reconciling the balance sheet and TT Business could offer more help re how to do it on a field-by-field basis. I had a very hard time getting TTB to properly recognize my tax exempt forgiven PPP loans as well as my SBA EIDL, and I didn't know how or where to do this myself - guidance would have been very helpful here - until I stumbled upon the fields. Then it was hours of trial and error until everything reconciled which was frustrating, and TTB won't let you file until everything reconciles. It also would be very nice if I could file my state return online as printing and mailing 30+ pages of documents with a check is 1990's technology wouldn't you say?
Date published: 2022-04-18
Rated 5 out of 5 by from Easy and Quick! I've enjoyed Turbo Tax for a few years. They never let me down on accuracy and timeliness.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is great Stephanie Callaway was outstanding. She knew absolutely everything and made this a pleasant experience. I definitely will recommend Turbo Tax to my friends.
Date published: 2022-04-18
Rated 1 out of 5 by from A Lot Harder To Use The software was much harder to use this year. I've used turbotax for many years and I've never had so many issues. The biggest problem is going from layman's terms to tax terms only tax preparers would know. This forces the user to have to pay to turbotax to get help. I waisted hours looking up terms and forms. Hopefully next year you will change it back. Unfortunately, I will have to go elsewhere next year to do my taxes.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 7508