TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is great. Turbo Tax is great. Will continue using it and recommend it to our friends.
Date published: 2021-09-26
Rated 1 out of 5 by from So many Missing Forms No 709 Gift Form is bad. Multiple 1116 is just horrendous Connection to so many institutions is missing (e.g. Computershare & Merrill don't work) Many required forms are missing
Date published: 2021-09-26
Rated 3 out of 5 by from Is awesome and help when needed and will call . Very helpful and will make sure you get the best return
Date published: 2021-09-25
Rated 5 out of 5 by from Turbo Tax Super Simple easy to use, love doing my taxes online, if I ever have a question I can easily find an answer.
Date published: 2021-09-25
Rated 5 out of 5 by from AMAZING Let me tell ya fella, TurboTax rocks my socks when it comes to tax returns. They really took the extra mile with their user-friendly website and secure login. It sure makes filing my taxes a breeze, especially after the wild year of COVID 19. Unemployment was a hassle trying to get my information in a timely matter, forcing me to file for an extension. But, no worries! TurboTax to the rescue. Thanks again TT, -Happy Customer
Date published: 2021-09-25
Rated 3 out of 5 by from User for many years but frustrated. I still struggle to complete my return with confidence I've done it correctly. Now I want to file an amended return and I can't find how to do that.
Date published: 2021-09-25
Rated 5 out of 5 by from TurboTax is a very solid online product Solid customer service, and over years and years of developing this product it seems it has gotten better and better and easier to use. Being able to pull up a customer service tax agent by video for free is really solid. Hard to imagine someone would have a very difficult time with this. Probably as easy as possible
Date published: 2021-09-25
Rated 3 out of 5 by from Very cumbersome Good except for K-1 prep. Your system for K-1 info is horrible. Requirement for separate k-1's for different types of income is crazy. Need to have a way to determine where all numbers come from.
Date published: 2021-09-25
Rated 2 out of 5 by from can use some somew work turbo tax should have ip pin number available to tax payers....
Date published: 2021-09-25
Rated 5 out of 5 by from Great Very very good will be back next year for sure no questions asked
Date published: 2021-09-25
All TurboTax® Offerings Reviews - Page 2
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is great. Turbo Tax is great. Will continue using it and recommend it to our friends.
Date published: 2021-09-26
Rated 1 out of 5 by from So many Missing Forms No 709 Gift Form is bad. Multiple 1116 is just horrendous Connection to so many institutions is missing (e.g. Computershare & Merrill don't work) Many required forms are missing
Date published: 2021-09-26
Rated 3 out of 5 by from Is awesome and help when needed and will call . Very helpful and will make sure you get the best return
Date published: 2021-09-25
Rated 5 out of 5 by from Turbo Tax Super Simple easy to use, love doing my taxes online, if I ever have a question I can easily find an answer.
Date published: 2021-09-25
Rated 5 out of 5 by from AMAZING Let me tell ya fella, TurboTax rocks my socks when it comes to tax returns. They really took the extra mile with their user-friendly website and secure login. It sure makes filing my taxes a breeze, especially after the wild year of COVID 19. Unemployment was a hassle trying to get my information in a timely matter, forcing me to file for an extension. But, no worries! TurboTax to the rescue. Thanks again TT, -Happy Customer
Date published: 2021-09-25
Rated 3 out of 5 by from User for many years but frustrated. I still struggle to complete my return with confidence I've done it correctly. Now I want to file an amended return and I can't find how to do that.
Date published: 2021-09-25
Rated 5 out of 5 by from TurboTax is a very solid online product Solid customer service, and over years and years of developing this product it seems it has gotten better and better and easier to use. Being able to pull up a customer service tax agent by video for free is really solid. Hard to imagine someone would have a very difficult time with this. Probably as easy as possible
Date published: 2021-09-25
Rated 3 out of 5 by from Very cumbersome Good except for K-1 prep. Your system for K-1 info is horrible. Requirement for separate k-1's for different types of income is crazy. Need to have a way to determine where all numbers come from.
Date published: 2021-09-25
Rated 2 out of 5 by from can use some somew work turbo tax should have ip pin number available to tax payers....
Date published: 2021-09-25
Rated 5 out of 5 by from Great Very very good will be back next year for sure no questions asked
Date published: 2021-09-25
All TurboTax® Offerings Reviews - Page 2