TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72146 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from TURBOTAX WAS TOO HEAVY THIS YEAR I COPIED OVER 200 SCREEN SHOTS TO COMPLETE A "STD DEDUCTION" TAX REPORT. A NIGHTMARE FOR US OLD PEOPLE THA HAVE no income AND PAY NO TAXES. and...MY AZ TAX FORM THAT I HAVE TO SUBMIT IS MISSING THREE PAGES. I HAVE PAGES1 OF 5 AND 2 OF 5 BUT NO 3/4/5. SO NOW WHAT. LAST YEAR WAS EASY. I WILL THINK TWICE ABOUT 2021 TAXES, IF I'M STILL ALIVE.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is the BEST!! I’ve used Turbo Tax for several years now and have had no complaints!!
Date published: 2021-04-16
Rated 5 out of 5 by from turbo tax is simple and easy simple step by step and its free i would recommend it to anyone
Date published: 2021-04-16
Rated 5 out of 5 by from it was easy it was really easy. i applied so easy and i'm waiting for money right now. thank you.
Date published: 2021-04-16
Rated 5 out of 5 by from Easy to use Quick way to file without an accountant. Easy to use.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax easy to use very user friendly!! Like the save and back functionality!
Date published: 2021-04-16
Rated 5 out of 5 by from Great service. Always easy and fast. Never any issues and always a good product.
Date published: 2021-04-16
Rated 1 out of 5 by from Very poor this year I have had nothing but problems with Turbo Tax this year. Problems with updates that required me to uninstall and reinstall Turbo Tax 3 times. The last update won't let me put in the status of my daughter's two children and doesn't count them as dependents so she doesn't get any credit for them
Date published: 2021-04-16
Rated 5 out of 5 by from Easy program to nagivate Easy to use. Ordered online with Staples and got a discount coupon which paid for the state filing.
Date published: 2021-04-16
Rated 4 out of 5 by from The only way I could do my taxes myself. It's a tedious process but since my taxes are not really that complex, I'm able to work thru the screens without too many questions. Can't imagine doing my taxes by hand ever again!
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 7252
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TURBOTAX WAS TOO HEAVY THIS YEAR I COPIED OVER 200 SCREEN SHOTS TO COMPLETE A "STD DEDUCTION" TAX REPORT. A NIGHTMARE FOR US OLD PEOPLE THA HAVE no income AND PAY NO TAXES. and...MY AZ TAX FORM THAT I HAVE TO SUBMIT IS MISSING THREE PAGES. I HAVE PAGES1 OF 5 AND 2 OF 5 BUT NO 3/4/5. SO NOW WHAT. LAST YEAR WAS EASY. I WILL THINK TWICE ABOUT 2021 TAXES, IF I'M STILL ALIVE.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is the BEST!! I’ve used Turbo Tax for several years now and have had no complaints!!
Date published: 2021-04-16
Rated 5 out of 5 by from turbo tax is simple and easy simple step by step and its free i would recommend it to anyone
Date published: 2021-04-16
Rated 5 out of 5 by from it was easy it was really easy. i applied so easy and i'm waiting for money right now. thank you.
Date published: 2021-04-16
Rated 5 out of 5 by from Easy to use Quick way to file without an accountant. Easy to use.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax easy to use very user friendly!! Like the save and back functionality!
Date published: 2021-04-16
Rated 5 out of 5 by from Great service. Always easy and fast. Never any issues and always a good product.
Date published: 2021-04-16
Rated 1 out of 5 by from Very poor this year I have had nothing but problems with Turbo Tax this year. Problems with updates that required me to uninstall and reinstall Turbo Tax 3 times. The last update won't let me put in the status of my daughter's two children and doesn't count them as dependents so she doesn't get any credit for them
Date published: 2021-04-16
Rated 5 out of 5 by from Easy program to nagivate Easy to use. Ordered online with Staples and got a discount coupon which paid for the state filing.
Date published: 2021-04-16
Rated 4 out of 5 by from The only way I could do my taxes myself. It's a tedious process but since my taxes are not really that complex, I'm able to work thru the screens without too many questions. Can't imagine doing my taxes by hand ever again!
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 7252