TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from It's ok It sends me into an indefinite do-loop to file electronically. Pretty weak. There are a lot of redundancies and some of the explanations are so poor it is shocking
Date published: 2022-08-21
Rated 5 out of 5 by from Absolutely awesome Very fast and confidence inspiring. I will use this for all future returns
Date published: 2022-08-21
Rated 4 out of 5 by from Good small busniess product Been using for many years. Makes tax filing easier.
Date published: 2022-08-21
Rated 3 out of 5 by from TurboTax was ok It was ok much more challenging this year with all the new stuff going on so I understand but always room for improvement
Date published: 2022-08-21
Rated 5 out of 5 by from Love using Turbo Tax so easy to use - makes doing my own taxes manageable
Date published: 2022-08-21
Rated 1 out of 5 by from Horrible Customer Service Program would not file taxes electronically. Gave no reason why. No Turbotax support where you could talk to a real person. I will not be using this product again
Date published: 2022-08-21
Rated 4 out of 5 by from First time user very small startup My first time, I ran into some screens that were new subjects to me. But no help is linked on many pages, though I could usually find help online or sometimes using the help menu. But it required searches and some researching at times, as I am new to business accounting.
Date published: 2022-08-20
Rated 5 out of 5 by from Love TurboTax Online It's just so easy to use, and to go back and make changes if you need to.
Date published: 2022-08-20
Rated 5 out of 5 by from Turbo tax was easy step by step simple tax return easy to file saved me the cost of a CPA
Date published: 2022-08-20
Rated 5 out of 5 by from Better than going to a Live Consultant This year we thought we'd try to step into a local office to get our taxes done. We were met with difficulty and were given a lower estimate of our expected return. We were thrilled to find out turbo tax will file for self employed citizens. We're very happy with TurboTax and be utilizing their services for the years to come. Thank you TurboTax!!!! Would recommend 110%
Date published: 2022-08-20
All TurboTax® Offerings Reviews - Page 6918
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from It's ok It sends me into an indefinite do-loop to file electronically. Pretty weak. There are a lot of redundancies and some of the explanations are so poor it is shocking
Date published: 2022-08-21
Rated 5 out of 5 by from Absolutely awesome Very fast and confidence inspiring. I will use this for all future returns
Date published: 2022-08-21
Rated 4 out of 5 by from Good small busniess product Been using for many years. Makes tax filing easier.
Date published: 2022-08-21
Rated 3 out of 5 by from TurboTax was ok It was ok much more challenging this year with all the new stuff going on so I understand but always room for improvement
Date published: 2022-08-21
Rated 5 out of 5 by from Love using Turbo Tax so easy to use - makes doing my own taxes manageable
Date published: 2022-08-21
Rated 1 out of 5 by from Horrible Customer Service Program would not file taxes electronically. Gave no reason why. No Turbotax support where you could talk to a real person. I will not be using this product again
Date published: 2022-08-21
Rated 4 out of 5 by from First time user very small startup My first time, I ran into some screens that were new subjects to me. But no help is linked on many pages, though I could usually find help online or sometimes using the help menu. But it required searches and some researching at times, as I am new to business accounting.
Date published: 2022-08-20
Rated 5 out of 5 by from Love TurboTax Online It's just so easy to use, and to go back and make changes if you need to.
Date published: 2022-08-20
Rated 5 out of 5 by from Turbo tax was easy step by step simple tax return easy to file saved me the cost of a CPA
Date published: 2022-08-20
Rated 5 out of 5 by from Better than going to a Live Consultant This year we thought we'd try to step into a local office to get our taxes done. We were met with difficulty and were given a lower estimate of our expected return. We were thrilled to find out turbo tax will file for self employed citizens. We're very happy with TurboTax and be utilizing their services for the years to come. Thank you TurboTax!!!! Would recommend 110%
Date published: 2022-08-20
All TurboTax® Offerings Reviews - Page 6918