TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from turbo great very happy had no problems very smooth will use again
Date published: 2021-03-10
Rated 5 out of 5 by from EXCELLENT GREAT.SATISFIYE WITH ALL THE GREAT BENEFIT OF THE TUBO TAX.
Date published: 2021-03-10
Rated 5 out of 5 by from I love Turbo Tax! It is very easy to use and explains items in a way that anyone could easily understand. I will use Turbo Tax every year!
Date published: 2021-03-10
Rated 4 out of 5 by from Turbo Tax is not as good as in the past. Had to contact "live help" twice. Problem appeared to be fixed with the second contact. During both calls the help provided was excellent.
Date published: 2021-03-10
Rated 5 out of 5 by from Made it super easy to do taxes!! I really enjoyed using TurboTax to process my refund!
Date published: 2021-03-10
Rated 2 out of 5 by from Aggravating Lack of Support I couldn't get an explanation to an error in your wording without paying for advice. Wording stated I would receive a W-2c. Not I might or may but I would and I wanted to know how you knew that. I didn't get a W-2c and don't expect one. With all the hacks in the world this was concerning and its your communication that I should be able to get an explanation of for free. Not from amateurs on chat or google. Once I found a customer service number I never received an adequate explanation. Very unhappy and a bit concerned as I hit submit.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax was so easy Turbo Tax was the easiest refund Iv ever done. I would recommend this to anyone.
Date published: 2021-03-10
Rated 4 out of 5 by from Taxes Made Easy Simple and easy process and allows you to avoid excessive costs when going to other firms or CPAs. Took my information to a CPA and it was in excess of $500, with turbo tax it was under $200 and included the protection and representation guarantee.
Date published: 2021-03-10
Rated 4 out of 5 by from Turbo Tax makes filing my taxes easy I didn't rate your version this year at 5 stars because it was more expensive this year and I didn't receive my free e-file for my state return which was disappointing. However, everything else went well. I had to leave the site several times to gather more information and it came back to where I needed to finish up. Thank you for creating this software!
Date published: 2021-03-10
Rated 5 out of 5 by from Just the "BEST" I have used it for decades and it really is the best tax software out there.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 6918
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo great very happy had no problems very smooth will use again
Date published: 2021-03-10
Rated 5 out of 5 by from EXCELLENT GREAT.SATISFIYE WITH ALL THE GREAT BENEFIT OF THE TUBO TAX.
Date published: 2021-03-10
Rated 5 out of 5 by from I love Turbo Tax! It is very easy to use and explains items in a way that anyone could easily understand. I will use Turbo Tax every year!
Date published: 2021-03-10
Rated 4 out of 5 by from Turbo Tax is not as good as in the past. Had to contact "live help" twice. Problem appeared to be fixed with the second contact. During both calls the help provided was excellent.
Date published: 2021-03-10
Rated 5 out of 5 by from Made it super easy to do taxes!! I really enjoyed using TurboTax to process my refund!
Date published: 2021-03-10
Rated 2 out of 5 by from Aggravating Lack of Support I couldn't get an explanation to an error in your wording without paying for advice. Wording stated I would receive a W-2c. Not I might or may but I would and I wanted to know how you knew that. I didn't get a W-2c and don't expect one. With all the hacks in the world this was concerning and its your communication that I should be able to get an explanation of for free. Not from amateurs on chat or google. Once I found a customer service number I never received an adequate explanation. Very unhappy and a bit concerned as I hit submit.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax was so easy Turbo Tax was the easiest refund Iv ever done. I would recommend this to anyone.
Date published: 2021-03-10
Rated 4 out of 5 by from Taxes Made Easy Simple and easy process and allows you to avoid excessive costs when going to other firms or CPAs. Took my information to a CPA and it was in excess of $500, with turbo tax it was under $200 and included the protection and representation guarantee.
Date published: 2021-03-10
Rated 4 out of 5 by from Turbo Tax makes filing my taxes easy I didn't rate your version this year at 5 stars because it was more expensive this year and I didn't receive my free e-file for my state return which was disappointing. However, everything else went well. I had to leave the site several times to gather more information and it came back to where I needed to finish up. Thank you for creating this software!
Date published: 2021-03-10
Rated 5 out of 5 by from Just the "BEST" I have used it for decades and it really is the best tax software out there.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 6918