TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 2 out of 5 by
Scott in Franklin from
It's ok
It sends me into an indefinite do-loop to file electronically. Pretty weak. There are a lot of redundancies and some of the explanations are so poor it is shocking
Date published: 2022-08-21
Rated 5 out of 5 by
Stevee P from
Absolutely awesome
Very fast and confidence inspiring. I will use this for all future returns
Date published: 2022-08-21
Rated 4 out of 5 by
GKAustin from
Good small busniess product
Been using for many years. Makes tax filing easier.
Date published: 2022-08-21
Rated 3 out of 5 by
MoMA bear from
TurboTax was ok
It was ok much more challenging this year with all the new stuff going on so I understand but always room for improvement
Date published: 2022-08-21
Rated 5 out of 5 by
BonBon48 from
Love using Turbo Tax
so easy to use - makes doing my own taxes manageable
Date published: 2022-08-21
Rated 1 out of 5 by
Jockey5 from
Horrible Customer Service
Program would not file taxes electronically. Gave no reason why. No Turbotax support where you could talk to a real person. I will not be using this product again
Date published: 2022-08-21
Rated 4 out of 5 by
Mark1426 from
First time user very small startup
My first time, I ran into some screens that were new subjects to me. But no help is linked on many pages, though I could usually find help online or sometimes using the help menu. But it required searches and some researching at times, as I am new to business accounting.
Date published: 2022-08-20
Rated 5 out of 5 by
Zelda1991 from
Love TurboTax Online
It's just so easy to use, and to go back and make changes if you need to.
Date published: 2022-08-20
Rated 5 out of 5 by
DC2244 from
Turbo tax was easy step by step
simple tax return easy to file saved me the cost of a CPA
Date published: 2022-08-20
Rated 5 out of 5 by
GhostBuster Mom from
Better than going to a Live Consultant
This year we thought we'd try to step into a local office to get our taxes done. We were met with difficulty and were given a lower estimate of our expected return. We were thrilled to find out turbo tax will file for self employed citizens. We're very happy with TurboTax and be utilizing their services for the years to come. Thank you TurboTax!!!! Would recommend 110%
All TurboTax® Offerings Reviews - Page 6918
Date published: 2022-08-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Scott in Franklin from
It's ok
It sends me into an indefinite do-loop to file electronically. Pretty weak. There are a lot of redundancies and some of the explanations are so poor it is shocking
Date published: 2022-08-21
Rated 5 out of 5 by
Stevee P from
Absolutely awesome
Very fast and confidence inspiring. I will use this for all future returns
Date published: 2022-08-21
Rated 4 out of 5 by
GKAustin from
Good small busniess product
Been using for many years. Makes tax filing easier.
Date published: 2022-08-21
Rated 3 out of 5 by
MoMA bear from
TurboTax was ok
It was ok much more challenging this year with all the new stuff going on so I understand but always room for improvement
Date published: 2022-08-21
Rated 5 out of 5 by
BonBon48 from
Love using Turbo Tax
so easy to use - makes doing my own taxes manageable
Date published: 2022-08-21
Rated 1 out of 5 by
Jockey5 from
Horrible Customer Service
Program would not file taxes electronically. Gave no reason why. No Turbotax support where you could talk to a real person. I will not be using this product again
Date published: 2022-08-21
Rated 4 out of 5 by
Mark1426 from
First time user very small startup
My first time, I ran into some screens that were new subjects to me. But no help is linked on many pages, though I could usually find help online or sometimes using the help menu. But it required searches and some researching at times, as I am new to business accounting.
Date published: 2022-08-20
Rated 5 out of 5 by
Zelda1991 from
Love TurboTax Online
It's just so easy to use, and to go back and make changes if you need to.
Date published: 2022-08-20
Rated 5 out of 5 by
DC2244 from
Turbo tax was easy step by step
simple tax return easy to file saved me the cost of a CPA
Date published: 2022-08-20
Rated 5 out of 5 by
GhostBuster Mom from
Better than going to a Live Consultant
This year we thought we'd try to step into a local office to get our taxes done. We were met with difficulty and were given a lower estimate of our expected return. We were thrilled to find out turbo tax will file for self employed citizens. We're very happy with TurboTax and be utilizing their services for the years to come. Thank you TurboTax!!!! Would recommend 110%
All TurboTax® Offerings Reviews - Page 6918
Date published: 2022-08-20