TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is helpful It was made very easy with the questions and completing the form.
Date published: 2021-04-15
Rated 5 out of 5 by from EXTREMELY HELPFUL! It is always easy and helpful. I really like using the software.
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax gets me through the tough spots I continually wait until the last minute just because it's a loathsome process, taxes. even though I get refunds, I still wait every...single....year. TurboTax makes this process so simple and enjoyable. When I log in, always near the tax deadline, I am greeted with their friendly platform which smooths over the annoyance of filing taxes every...single....year. Thank you, TT!
Date published: 2021-04-15
Rated 3 out of 5 by from Meh! Needs better search functions Meh. The way that TurboTax is set up, it makes it hard to navigate and there are not logical connectors between topics. It also needs far better guides for some subjects, as well as better help files. The search function is in desperate need of natural language search logic, which it currently does not have.
Date published: 2021-04-15
Rated 5 out of 5 by from Reliable. Years of use, with no issues. I've used TurboTax for years now, and I've never had any issues with the software nor with the IRS. I rely on TurboTax, and so does my family. I highly recommend TurboTax. The application is well tested and is very user-friendly. I also used the feature to ask an expert, due to a change in my tax return that I had not previously encountered. The expert was a CPA with 10 years of experience who reviewed my return and explained exactly and succinctly why the change was present, without making me feel stupid. He really set my mind at ease. I definitely recommend TruboTax!
Date published: 2021-04-15
Rated 5 out of 5 by from Fast and Easy! Turbotax makes it easy to understand and file your taxes. They offer amazing support and will make you feel confident about having filed your taxes correctly! Thanks Turbotax!
Date published: 2021-04-15
Rated 4 out of 5 by from No Itemization, TurboTax is King! I love the motivational messages and explanations!
Date published: 2021-04-15
Rated 5 out of 5 by from Turbotax is easy to use Besides having to fill out 36 characters for a review, this is quick and easy to use...
Date published: 2021-04-15
Rated 5 out of 5 by from Turbotax is awesome! Fast and easy! I was dreading going through all the paperwork, but all you have to do is enter your personal information and a few numbers.
Date published: 2021-04-15
Rated 5 out of 5 by from Easy to fill out tax It was easy to fill out tax. I used Turbotax for years.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 6909
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is helpful It was made very easy with the questions and completing the form.
Date published: 2021-04-15
Rated 5 out of 5 by from EXTREMELY HELPFUL! It is always easy and helpful. I really like using the software.
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax gets me through the tough spots I continually wait until the last minute just because it's a loathsome process, taxes. even though I get refunds, I still wait every...single....year. TurboTax makes this process so simple and enjoyable. When I log in, always near the tax deadline, I am greeted with their friendly platform which smooths over the annoyance of filing taxes every...single....year. Thank you, TT!
Date published: 2021-04-15
Rated 3 out of 5 by from Meh! Needs better search functions Meh. The way that TurboTax is set up, it makes it hard to navigate and there are not logical connectors between topics. It also needs far better guides for some subjects, as well as better help files. The search function is in desperate need of natural language search logic, which it currently does not have.
Date published: 2021-04-15
Rated 5 out of 5 by from Reliable. Years of use, with no issues. I've used TurboTax for years now, and I've never had any issues with the software nor with the IRS. I rely on TurboTax, and so does my family. I highly recommend TurboTax. The application is well tested and is very user-friendly. I also used the feature to ask an expert, due to a change in my tax return that I had not previously encountered. The expert was a CPA with 10 years of experience who reviewed my return and explained exactly and succinctly why the change was present, without making me feel stupid. He really set my mind at ease. I definitely recommend TruboTax!
Date published: 2021-04-15
Rated 5 out of 5 by from Fast and Easy! Turbotax makes it easy to understand and file your taxes. They offer amazing support and will make you feel confident about having filed your taxes correctly! Thanks Turbotax!
Date published: 2021-04-15
Rated 4 out of 5 by from No Itemization, TurboTax is King! I love the motivational messages and explanations!
Date published: 2021-04-15
Rated 5 out of 5 by from Turbotax is easy to use Besides having to fill out 36 characters for a review, this is quick and easy to use...
Date published: 2021-04-15
Rated 5 out of 5 by from Turbotax is awesome! Fast and easy! I was dreading going through all the paperwork, but all you have to do is enter your personal information and a few numbers.
Date published: 2021-04-15
Rated 5 out of 5 by from Easy to fill out tax It was easy to fill out tax. I used Turbotax for years.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 6909