TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from I've been Turbo Tax since 1993! Easy and thorough software. I trust Turbo Tax and I will continue to use it.
Date published: 2021-03-12
Rated 5 out of 5 by from TurboTax works fine TurboTax continues to be easy to use and seemingly accurate. The 2020 Federal did not have anything about CARES act concerning the waiver of mandatory RMDs. Printing is not as straight forward. Previous versions were better at guiginq the preparer at printing only what they need for their records. Pringint eh suggested file was 587 pages.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax is easy to use to file my returns even on the phone.
Date published: 2021-03-12
Rated 4 out of 5 by from Turbo Tax is great Spoke to JD Cody and he helped me finish my return. I was very pleased with his help.
Date published: 2021-03-12
Rated 5 out of 5 by from awesom Great job very easy will use again. Ok I can do with out having to write an essay here
Date published: 2021-03-12
Rated 2 out of 5 by from Turbo Tax quality is slipping - for shame From the get-go, this was not the Turbo Tax of old that I have used for years. It took forever to load and install, then it did not find, nor did it give me a chance to request it find last year's info for auto-entry. Each time I booted the app, it took 10+ minutes to update, the last time, it treated it like a new install, asked for the license code. It was incredibly slow. When I tried to pay the State e-file fee, the process was a convoluted mess. Confirmation code was determined to be expired, probably because it took forever to get sent. I finally got all e-filed, then got a message that some forms had to be printed and mailed. That totally failed. Very frustrated / disappointed user.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is Excellent I have used Turbo Tax every year since it's inception and it continues to improve. I don't even consider another method to file my taxes.
Date published: 2021-03-12
Rated 5 out of 5 by from Wow Easy money fast even a GED person can do it and get their money back
Date published: 2021-03-12
Rated 5 out of 5 by from Easy and quick even with brokerage info I absolutely love downloading just about everything - personal info from last year, 1099s, and in particular the brokerage 1099c. I'm 79 years old and have been using TurboTax since before it became TT! I have never been audited even when I had a business. Many thanks for an excellent product that I look forward to using again in the years to come.
Date published: 2021-03-12
Rated 5 out of 5 by from TurboTax is Awesome! My Tax return was very easy. It was simple and straightforward. I am very happy that it wasn't hard for me. Thank you, TurboTax!
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6905
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I've been Turbo Tax since 1993! Easy and thorough software. I trust Turbo Tax and I will continue to use it.
Date published: 2021-03-12
Rated 5 out of 5 by from TurboTax works fine TurboTax continues to be easy to use and seemingly accurate. The 2020 Federal did not have anything about CARES act concerning the waiver of mandatory RMDs. Printing is not as straight forward. Previous versions were better at guiginq the preparer at printing only what they need for their records. Pringint eh suggested file was 587 pages.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax is easy to use to file my returns even on the phone.
Date published: 2021-03-12
Rated 4 out of 5 by from Turbo Tax is great Spoke to JD Cody and he helped me finish my return. I was very pleased with his help.
Date published: 2021-03-12
Rated 5 out of 5 by from awesom Great job very easy will use again. Ok I can do with out having to write an essay here
Date published: 2021-03-12
Rated 2 out of 5 by from Turbo Tax quality is slipping - for shame From the get-go, this was not the Turbo Tax of old that I have used for years. It took forever to load and install, then it did not find, nor did it give me a chance to request it find last year's info for auto-entry. Each time I booted the app, it took 10+ minutes to update, the last time, it treated it like a new install, asked for the license code. It was incredibly slow. When I tried to pay the State e-file fee, the process was a convoluted mess. Confirmation code was determined to be expired, probably because it took forever to get sent. I finally got all e-filed, then got a message that some forms had to be printed and mailed. That totally failed. Very frustrated / disappointed user.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is Excellent I have used Turbo Tax every year since it's inception and it continues to improve. I don't even consider another method to file my taxes.
Date published: 2021-03-12
Rated 5 out of 5 by from Wow Easy money fast even a GED person can do it and get their money back
Date published: 2021-03-12
Rated 5 out of 5 by from Easy and quick even with brokerage info I absolutely love downloading just about everything - personal info from last year, 1099s, and in particular the brokerage 1099c. I'm 79 years old and have been using TurboTax since before it became TT! I have never been audited even when I had a business. Many thanks for an excellent product that I look forward to using again in the years to come.
Date published: 2021-03-12
Rated 5 out of 5 by from TurboTax is Awesome! My Tax return was very easy. It was simple and straightforward. I am very happy that it wasn't hard for me. Thank you, TurboTax!
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6905