TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Quick & easy - what could be better Start to finish - less than 2 hours - saved & printed copies -- on to more fun things!
Date published: 2021-03-28
Rated 5 out of 5 by from Easiest Way to File a complicated return TurboTax walks you through all the steps and askes easy to understand questions and there is always more help and information just a click away.
Date published: 2021-03-28
Rated 4 out of 5 by from good way to file I liked the ease of it but was rather disappointed when I saw the fee was $80 and not $40 like it said it would be.
Date published: 2021-03-28
Rated 1 out of 5 by from DOES NOT WORK BETWEEN SOFTWARE AND SOFTWARE BUYER BEWARE! DOES NOT WORK WITH ONLINE. PRICE GOES UP. I HATE IT.
Date published: 2021-03-28
Rated 5 out of 5 by from Awesome turbo tax people your people are very proffessional. I loved it.Dynnette was very nice and helpful.
Date published: 2021-03-28
Rated 4 out of 5 by from Turbo-T ain't bad Disappointed. Pinched myself three time, but allows failed to connect to TRowePrice mutual fund or brokerage accounts to have data downloaded
Date published: 2021-03-28
Rated 5 out of 5 by from easy and fast always a great experience and fast too , they will do your returns correctly and timley
Date published: 2021-03-28
Rated 5 out of 5 by from Simple and Easy I have used TurboTax for the last 7 years. I have simple tax needs and this service makes it quick and easy for me to file each year electronically, with direct deposit. No hassle.
Date published: 2021-03-28
Rated 3 out of 5 by from TURBO TAX FEDERAL TAX RETURN PREPARATION WAS VERY EASY, BUT I WAS REQUIRED TO PREPARE A STATE TAX RETURN FOR FLORIDA. I WAS CHARGED $50 FOR THE FEE AND RECEIVED ONLY THE MAILING INSTRUCTIONS FOR THE STATE TAX RETURN. FLORIDA HAS NO STATE INCOME TAX. WHY THE REQUIREMENT FOR STATE TAX PREPARATION IN FLORIDA?
Date published: 2021-03-28
Rated 4 out of 5 by from Very easy to use and the questions help I used to see someone about taxes but now use turbotax exclusively due to its user-friendly interface. I hate filing taxes but this helps get you through the process even though I still have a lot of questions that I cannot immediately find without going through the modules.
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 6858
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick & easy - what could be better Start to finish - less than 2 hours - saved & printed copies -- on to more fun things!
Date published: 2021-03-28
Rated 5 out of 5 by from Easiest Way to File a complicated return TurboTax walks you through all the steps and askes easy to understand questions and there is always more help and information just a click away.
Date published: 2021-03-28
Rated 4 out of 5 by from good way to file I liked the ease of it but was rather disappointed when I saw the fee was $80 and not $40 like it said it would be.
Date published: 2021-03-28
Rated 1 out of 5 by from DOES NOT WORK BETWEEN SOFTWARE AND SOFTWARE BUYER BEWARE! DOES NOT WORK WITH ONLINE. PRICE GOES UP. I HATE IT.
Date published: 2021-03-28
Rated 5 out of 5 by from Awesome turbo tax people your people are very proffessional. I loved it.Dynnette was very nice and helpful.
Date published: 2021-03-28
Rated 4 out of 5 by from Turbo-T ain't bad Disappointed. Pinched myself three time, but allows failed to connect to TRowePrice mutual fund or brokerage accounts to have data downloaded
Date published: 2021-03-28
Rated 5 out of 5 by from easy and fast always a great experience and fast too , they will do your returns correctly and timley
Date published: 2021-03-28
Rated 5 out of 5 by from Simple and Easy I have used TurboTax for the last 7 years. I have simple tax needs and this service makes it quick and easy for me to file each year electronically, with direct deposit. No hassle.
Date published: 2021-03-28
Rated 3 out of 5 by from TURBO TAX FEDERAL TAX RETURN PREPARATION WAS VERY EASY, BUT I WAS REQUIRED TO PREPARE A STATE TAX RETURN FOR FLORIDA. I WAS CHARGED $50 FOR THE FEE AND RECEIVED ONLY THE MAILING INSTRUCTIONS FOR THE STATE TAX RETURN. FLORIDA HAS NO STATE INCOME TAX. WHY THE REQUIREMENT FOR STATE TAX PREPARATION IN FLORIDA?
Date published: 2021-03-28
Rated 4 out of 5 by from Very easy to use and the questions help I used to see someone about taxes but now use turbotax exclusively due to its user-friendly interface. I hate filing taxes but this helps get you through the process even though I still have a lot of questions that I cannot immediately find without going through the modules.
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 6858