TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72146 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good It's good but takes a great deal on patience difficult to tell why screens don't move forward
Date published: 2021-04-16
Rated 5 out of 5 by from did better than H & R Block Very easy done in 30 minutes, have used before but recently went to H & R Block last year it cost more and it wasn't better and this is much more convenient
Date published: 2021-04-16
Rated 2 out of 5 by from Ok could be better I don't need to file under self employed but after getting through everything and coming to the end I'm told I'm filing self employed. In order to change it I have to delete everything and start over....that's insane....do better
Date published: 2021-04-16
Rated 5 out of 5 by from eazy peazy Using TurboTax is easier than squeezing lemons!! Been using this for 6 years, and I love it,
Date published: 2021-04-16
Rated 1 out of 5 by from Return rejected due to TurboTax errors! Both my federal and state returns were rejected when I efiled due to an error on TurboTax fault. They should have never allowed the returns to be filed in the 1st place. Contacted support and they were clueless as to why the error occurred. This was NOT due to changes in the tax laws, it was solely TurboTax fault. From the TurboTax forums I'm not the only one with issues. Looks like alot of problems and not all related to recent legislation. Never again TurboTax!
Date published: 2021-04-16
Rated 4 out of 5 by from Great with one flaw Every went well except for the rental depreciation section. Not intuitively obvious...no line item on main screen. Had to go into a sub screen to find it.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is AMAZING !!! Its been over 10 years and every year the knowledge I gain is priceless. They explain step by step the process is simple. The examples are clear. The new tax changes are up-to-date. It allows you to start, pause and pick it back up.
Date published: 2021-04-16
Rated 5 out of 5 by from AWESOME ASSISTED ME IN GETTING THE BEST RETURN AND GUIDING ME THROUGH IT
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax is the way to go! Fast and simple had no complications thanks to my turbo tax advisor!
Date published: 2021-04-16
Rated 5 out of 5 by from Love TurboTax. Have used it 5 years running. Would like to see a 'notepad' feature that would transfer through to next year's TurboTax. With the stimulous checks & various other situations, I have income that will be applied to next year. Since I have the info in front of me now, being able to see a note like "3/17/20 Stim.Chk $1200.00" would make it easier to file next year.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 6735
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good It's good but takes a great deal on patience difficult to tell why screens don't move forward
Date published: 2021-04-16
Rated 5 out of 5 by from did better than H & R Block Very easy done in 30 minutes, have used before but recently went to H & R Block last year it cost more and it wasn't better and this is much more convenient
Date published: 2021-04-16
Rated 2 out of 5 by from Ok could be better I don't need to file under self employed but after getting through everything and coming to the end I'm told I'm filing self employed. In order to change it I have to delete everything and start over....that's insane....do better
Date published: 2021-04-16
Rated 5 out of 5 by from eazy peazy Using TurboTax is easier than squeezing lemons!! Been using this for 6 years, and I love it,
Date published: 2021-04-16
Rated 1 out of 5 by from Return rejected due to TurboTax errors! Both my federal and state returns were rejected when I efiled due to an error on TurboTax fault. They should have never allowed the returns to be filed in the 1st place. Contacted support and they were clueless as to why the error occurred. This was NOT due to changes in the tax laws, it was solely TurboTax fault. From the TurboTax forums I'm not the only one with issues. Looks like alot of problems and not all related to recent legislation. Never again TurboTax!
Date published: 2021-04-16
Rated 4 out of 5 by from Great with one flaw Every went well except for the rental depreciation section. Not intuitively obvious...no line item on main screen. Had to go into a sub screen to find it.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is AMAZING !!! Its been over 10 years and every year the knowledge I gain is priceless. They explain step by step the process is simple. The examples are clear. The new tax changes are up-to-date. It allows you to start, pause and pick it back up.
Date published: 2021-04-16
Rated 5 out of 5 by from AWESOME ASSISTED ME IN GETTING THE BEST RETURN AND GUIDING ME THROUGH IT
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax is the way to go! Fast and simple had no complications thanks to my turbo tax advisor!
Date published: 2021-04-16
Rated 5 out of 5 by from Love TurboTax. Have used it 5 years running. Would like to see a 'notepad' feature that would transfer through to next year's TurboTax. With the stimulous checks & various other situations, I have income that will be applied to next year. Since I have the info in front of me now, being able to see a note like "3/17/20 Stim.Chk $1200.00" would make it easier to file next year.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 6735