TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is the way to go I have used Turbo Tax for many years, Find it easy to use and best way to prepare tax returns.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy to file Very easy to file and filing is free for my income status
Date published: 2022-02-27
Rated 5 out of 5 by from Excellence with Ease I have confidence filing my returns through TurboTax. The step by step process has additional information available with a lick, explaining steps with more detail. I'm happy I switched to TurboTax!
Date published: 2022-02-27
Rated 5 out of 5 by from Wonderful Tool Tax time always causes anxiety, but Turbo Tax makes the process less painful.
Date published: 2022-02-27
Rated 3 out of 5 by from Not flawless I followed all the prompts and was just about ready to file both Federal and State, then realized that the Federal review never asked me about a 1099-Q form despite asking about a kid in college. I corrected it, then had a completely frustrating experience trying to change my State return from Direct Deposit refund to Direct Debit of taxes owed. Finally figured it out. I wish it would just let you see and edit the final forms.
Date published: 2022-02-27
Rated 4 out of 5 by from More simple than expected Pretty simple to follow, some things were a little complicated but was able to figure it out especially since turbo tax gave helpful hints like, which box to find my information or what the paper should be titled. They even had some helpful hints of where the info should be located on the paper such as, located on top left/right side of paper. Overall was nice to not have to leave my home and so tax personnel charge me a ridiculous amount of money just to file for me.
Date published: 2022-02-27
Rated 5 out of 5 by from AWESOME Very simple and easy. Literally walked me through every step
Date published: 2022-02-27
Rated 5 out of 5 by from Great way to file Very secure and they guide you and help make sure everything is done correctly
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax-Great Great to have a step by step explanation. I was nervous but got through it.
Date published: 2022-02-27
Rated 5 out of 5 by from Fantastically Easy! Wonderful product and tax prep-especially for short form individuals. I've used Turbotax on and off for years, even with itemizing deductions and it's always so complete and easy to use their program. It's what keeps me coming back & spreading the word.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6735
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is the way to go I have used Turbo Tax for many years, Find it easy to use and best way to prepare tax returns.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy to file Very easy to file and filing is free for my income status
Date published: 2022-02-27
Rated 5 out of 5 by from Excellence with Ease I have confidence filing my returns through TurboTax. The step by step process has additional information available with a lick, explaining steps with more detail. I'm happy I switched to TurboTax!
Date published: 2022-02-27
Rated 5 out of 5 by from Wonderful Tool Tax time always causes anxiety, but Turbo Tax makes the process less painful.
Date published: 2022-02-27
Rated 3 out of 5 by from Not flawless I followed all the prompts and was just about ready to file both Federal and State, then realized that the Federal review never asked me about a 1099-Q form despite asking about a kid in college. I corrected it, then had a completely frustrating experience trying to change my State return from Direct Deposit refund to Direct Debit of taxes owed. Finally figured it out. I wish it would just let you see and edit the final forms.
Date published: 2022-02-27
Rated 4 out of 5 by from More simple than expected Pretty simple to follow, some things were a little complicated but was able to figure it out especially since turbo tax gave helpful hints like, which box to find my information or what the paper should be titled. They even had some helpful hints of where the info should be located on the paper such as, located on top left/right side of paper. Overall was nice to not have to leave my home and so tax personnel charge me a ridiculous amount of money just to file for me.
Date published: 2022-02-27
Rated 5 out of 5 by from AWESOME Very simple and easy. Literally walked me through every step
Date published: 2022-02-27
Rated 5 out of 5 by from Great way to file Very secure and they guide you and help make sure everything is done correctly
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax-Great Great to have a step by step explanation. I was nervous but got through it.
Date published: 2022-02-27
Rated 5 out of 5 by from Fantastically Easy! Wonderful product and tax prep-especially for short form individuals. I've used Turbotax on and off for years, even with itemizing deductions and it's always so complete and easy to use their program. It's what keeps me coming back & spreading the word.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6735