TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is awesome! Quick and easy to use. 1st time using the system and it was simple.
Date published: 2021-03-03
Rated 5 out of 5 by from Easy peasy I have used this for years and it always works well. I have used a personal financial advisor and HR block twice to make sure I was doing it correctly and it's always the same numbers. I like the prompts and options for advice. The advise is cheaper than HR block.
Date published: 2021-03-03
Rated 5 out of 5 by from Stupid-proof This is my 6th year with Turbo Tax. It goes line by line; you can review/update as often as you need to and it automatically saves. Fast & easy and painless...unlike paying taxes.
Date published: 2021-03-03
Rated 5 out of 5 by from super simple! I was worried it was going to be difficult, way easier than expected. Super impressed!
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is awesome It was a super simple filling process. Plus its free. I highly recommend Turbo Tax!
Date published: 2021-03-03
Rated 1 out of 5 by from Worst year to use turbo tax Services cost a quarter of my tax return and it was literally the same service. I will not be using turbo tax from this point forward. HI state tax is 600, get 60 back, and they charge 50 for a state filing. Final bill of 250 bucks for a tax form I could have just filled out by myself if I knew they would charge 250. Cant believe I trusted this company. I would have more satisfaction spending that money on a charity than a company that still charges you the max price without using their "premium" services.
Date published: 2021-03-03
Rated 1 out of 5 by from Turbo Tax is not so great When I started using turbo tax it was free I file all 1040EZ form. Now Turbo tax is over $100 and continually ask me to upgrade throughout while I prepare my taxes. I'll never use the Tax help. I file the simplest of taxes. I would recommend a different tax software, or file the old fashion paper snail mail way in the future. See ya Turbo tax instead of paying $100 I'm going to mail my next years taxes or find a different tax software all together.
Date published: 2021-03-03
Rated 5 out of 5 by from Amazing Amazing for doing your own taxes and super helpful. It has plenty of template like pages that guide you through the entire process. They also make you double check everything so there are no mistakes.
Date published: 2021-03-03
Rated 3 out of 5 by from Love the ease, BUT hidden fees :-( After I signed up for basic DIY with no addons, my fee should have been < $100 + $40 for direct deposit. My fee was $240 and representative i talked to said the only thing I could do was clear and start over .... NOT HAPPY with this. I have heard others say they had a problem with this and i havent in years. I wont file through turbo tax any more.
Date published: 2021-03-03
Rated 4 out of 5 by from Great way to file! Turbo tax is a fat easy way to file for less that offers help al9ng the way for what you don't understand.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 665
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is awesome! Quick and easy to use. 1st time using the system and it was simple.
Date published: 2021-03-03
Rated 5 out of 5 by from Easy peasy I have used this for years and it always works well. I have used a personal financial advisor and HR block twice to make sure I was doing it correctly and it's always the same numbers. I like the prompts and options for advice. The advise is cheaper than HR block.
Date published: 2021-03-03
Rated 5 out of 5 by from Stupid-proof This is my 6th year with Turbo Tax. It goes line by line; you can review/update as often as you need to and it automatically saves. Fast & easy and painless...unlike paying taxes.
Date published: 2021-03-03
Rated 5 out of 5 by from super simple! I was worried it was going to be difficult, way easier than expected. Super impressed!
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is awesome It was a super simple filling process. Plus its free. I highly recommend Turbo Tax!
Date published: 2021-03-03
Rated 1 out of 5 by from Worst year to use turbo tax Services cost a quarter of my tax return and it was literally the same service. I will not be using turbo tax from this point forward. HI state tax is 600, get 60 back, and they charge 50 for a state filing. Final bill of 250 bucks for a tax form I could have just filled out by myself if I knew they would charge 250. Cant believe I trusted this company. I would have more satisfaction spending that money on a charity than a company that still charges you the max price without using their "premium" services.
Date published: 2021-03-03
Rated 1 out of 5 by from Turbo Tax is not so great When I started using turbo tax it was free I file all 1040EZ form. Now Turbo tax is over $100 and continually ask me to upgrade throughout while I prepare my taxes. I'll never use the Tax help. I file the simplest of taxes. I would recommend a different tax software, or file the old fashion paper snail mail way in the future. See ya Turbo tax instead of paying $100 I'm going to mail my next years taxes or find a different tax software all together.
Date published: 2021-03-03
Rated 5 out of 5 by from Amazing Amazing for doing your own taxes and super helpful. It has plenty of template like pages that guide you through the entire process. They also make you double check everything so there are no mistakes.
Date published: 2021-03-03
Rated 3 out of 5 by from Love the ease, BUT hidden fees :-( After I signed up for basic DIY with no addons, my fee should have been < $100 + $40 for direct deposit. My fee was $240 and representative i talked to said the only thing I could do was clear and start over .... NOT HAPPY with this. I have heard others say they had a problem with this and i havent in years. I wont file through turbo tax any more.
Date published: 2021-03-03
Rated 4 out of 5 by from Great way to file! Turbo tax is a fat easy way to file for less that offers help al9ng the way for what you don't understand.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 665