TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easy to use It leaves nothing out! Very easy to complete your return
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is Excellent! I have used Turbo Tax since the early 1990's. Along the way, I converted a home to a rental property in 1995, sold that property in a 1031 Property Exchange for two rental houses in another state in 2006, and finally sold those rentals in 2020. Turbo Tax tracked the cost basis, expenses and depreciation for over 25 years and accurately figured out my sales gain and taxes. I called a Turbo Tax advisor with some final questions and he confirmed I had entered the sales info correctly. Turbo Tax has been a reliable and trusted partner for many years. Thanks!
Date published: 2021-03-15
Rated 5 out of 5 by from its great never thought I could do taxes ön my own"but turbo walks you through it easily
Date published: 2021-03-15
Rated 5 out of 5 by from everything was easy and great I use this every year. I never have problems. If so Their is always Thank you for everything gets fix. Thank you for this easy way to due my taxes.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo TAX IS easy to use My first time using the app, its awesome. I recommend it
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo is the best Simple complete information, easy to file both federal and state taxes
Date published: 2021-03-15
Rated 4 out of 5 by from Works pretty well with some minor adjustments My only issue is around the balance sheet reconciliation. The import does not work completely, and misclassifies some entries, no matter what I do. I end up having to make manual adjustments to get through the process.
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax saved my day. I I forgot to refile until reminded by TurboTax and resubmitted my corrected return.
Date published: 2021-03-15
Rated 3 out of 5 by from Not your best year. TurboTax did not pick up all of our information from last year's file, something it has done in years past. Also, I was asked questions about self-employment tax, which I never understood, and I was never asked in years past. It was apparently over the crappy $74 I made from book sales last year. Having no idea what I was supposed to do, I ignored the questions, and TurboTax eventually quit asking me about it. In addition, I'm not a fan of being taken to the actual form to make corrections. If I could fill out the forms, I wouldn't use TurboTax.
Date published: 2021-03-15
Rated 2 out of 5 by from frustrating My import code did not work nor has it worked for the last few years. I did not see my early withdrawal penalty when my Discover Bank was imported. I entered it manually and then discovered that since I entered it, both the interest and penalty were doubled. I fixed it by deleting one.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6358
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to use It leaves nothing out! Very easy to complete your return
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is Excellent! I have used Turbo Tax since the early 1990's. Along the way, I converted a home to a rental property in 1995, sold that property in a 1031 Property Exchange for two rental houses in another state in 2006, and finally sold those rentals in 2020. Turbo Tax tracked the cost basis, expenses and depreciation for over 25 years and accurately figured out my sales gain and taxes. I called a Turbo Tax advisor with some final questions and he confirmed I had entered the sales info correctly. Turbo Tax has been a reliable and trusted partner for many years. Thanks!
Date published: 2021-03-15
Rated 5 out of 5 by from its great never thought I could do taxes ön my own"but turbo walks you through it easily
Date published: 2021-03-15
Rated 5 out of 5 by from everything was easy and great I use this every year. I never have problems. If so Their is always Thank you for everything gets fix. Thank you for this easy way to due my taxes.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo TAX IS easy to use My first time using the app, its awesome. I recommend it
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo is the best Simple complete information, easy to file both federal and state taxes
Date published: 2021-03-15
Rated 4 out of 5 by from Works pretty well with some minor adjustments My only issue is around the balance sheet reconciliation. The import does not work completely, and misclassifies some entries, no matter what I do. I end up having to make manual adjustments to get through the process.
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax saved my day. I I forgot to refile until reminded by TurboTax and resubmitted my corrected return.
Date published: 2021-03-15
Rated 3 out of 5 by from Not your best year. TurboTax did not pick up all of our information from last year's file, something it has done in years past. Also, I was asked questions about self-employment tax, which I never understood, and I was never asked in years past. It was apparently over the crappy $74 I made from book sales last year. Having no idea what I was supposed to do, I ignored the questions, and TurboTax eventually quit asking me about it. In addition, I'm not a fan of being taken to the actual form to make corrections. If I could fill out the forms, I wouldn't use TurboTax.
Date published: 2021-03-15
Rated 2 out of 5 by from frustrating My import code did not work nor has it worked for the last few years. I did not see my early withdrawal penalty when my Discover Bank was imported. I entered it manually and then discovered that since I entered it, both the interest and penalty were doubled. I fixed it by deleting one.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6358