TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Still good on most points Everything was good except some failures in step by step mode on Deductions and Credits that required me to revert to forms mode. Also SE Tax form should prefill blanks below line 4c if amount on line 4c is less than or equal to zero. Even the zero entry produced errors during the check run.
Date published: 2021-03-15
Rated 3 out of 5 by from Not super happy this year. Now teachers have to upgrade to deduct expenses. Not cool, Turbotax!
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is awesome! It was very easy to do. Always seems to ask all that is needed to get it done.
Date published: 2021-03-15
Rated 5 out of 5 by from To my surprise it was very simple and not complex. It was a bit daunting at first, but once I got going and filling out the form it got easier.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo tax is so easy to use. We use them every year to file our taxes.
Date published: 2021-03-15
Rated 5 out of 5 by from So Easy! Q&A format is wonderful! I tried another service years ago (to save a few $$) but got fed up. Turbo Tax for life!
Date published: 2021-03-15
Rated 5 out of 5 by from great tax site great experience..turbo tax was very simple to use and understand
Date published: 2021-03-15
Rated 5 out of 5 by from so easy to do taxes at home! I've been using turbo tax for the past couple years how and I love it. the site walks you through everything step by step and explains everything so well.
Date published: 2021-03-15
Rated 5 out of 5 by from Simple, easy, informative and painless!!! The questions were answered in a way that was easy to understand and navigate. There are tabs and links to answers that you didn't even know you should ask! The entire process took me less than 20 minutes to complete.
Date published: 2021-03-15
Rated 4 out of 5 by from Very seamless, with some issues Loved the process as always but did not like the Live Support feature you guys offered ;( Self help through your AI was not good and neither was the Live Support. Very substandard for Inuit!
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6331
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Still good on most points Everything was good except some failures in step by step mode on Deductions and Credits that required me to revert to forms mode. Also SE Tax form should prefill blanks below line 4c if amount on line 4c is less than or equal to zero. Even the zero entry produced errors during the check run.
Date published: 2021-03-15
Rated 3 out of 5 by from Not super happy this year. Now teachers have to upgrade to deduct expenses. Not cool, Turbotax!
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is awesome! It was very easy to do. Always seems to ask all that is needed to get it done.
Date published: 2021-03-15
Rated 5 out of 5 by from To my surprise it was very simple and not complex. It was a bit daunting at first, but once I got going and filling out the form it got easier.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo tax is so easy to use. We use them every year to file our taxes.
Date published: 2021-03-15
Rated 5 out of 5 by from So Easy! Q&A format is wonderful! I tried another service years ago (to save a few $$) but got fed up. Turbo Tax for life!
Date published: 2021-03-15
Rated 5 out of 5 by from great tax site great experience..turbo tax was very simple to use and understand
Date published: 2021-03-15
Rated 5 out of 5 by from so easy to do taxes at home! I've been using turbo tax for the past couple years how and I love it. the site walks you through everything step by step and explains everything so well.
Date published: 2021-03-15
Rated 5 out of 5 by from Simple, easy, informative and painless!!! The questions were answered in a way that was easy to understand and navigate. There are tabs and links to answers that you didn't even know you should ask! The entire process took me less than 20 minutes to complete.
Date published: 2021-03-15
Rated 4 out of 5 by from Very seamless, with some issues Loved the process as always but did not like the Live Support feature you guys offered ;( Self help through your AI was not good and neither was the Live Support. Very substandard for Inuit!
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6331