TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Turbo Tax Delux quick easy to use ................................
Date published: 2021-04-12
Rated 5 out of 5 by from FANTASTIC EASY Was very clear and easy and it was good that they kept letting you review and it didn't make you feel like if you left a screen it was gone forever. Also the call to talk through it at the end gave a lot of confidence that everything was ok
Date published: 2021-04-12
Rated 5 out of 5 by from Great service! Great service. Will use this service every year. I have used the chat service as well, all answers were direct to the point and understandable. Thank you.
Date published: 2021-04-12
Rated 5 out of 5 by from TurboTax is easy! Fast, informative and reliable. I will use it again next year.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo tax was so easy to use The program made it easy for me to file my own returns.
Date published: 2021-04-12
Rated 5 out of 5 by from AWSOME IT WROKED GREAT I DIDNT EVEN HAVE TO ASK MY MOM FOR HELP
Date published: 2021-04-12
Rated 5 out of 5 by from Super Quick & Easy Very simple instructions and feel confident completed correctly.
Date published: 2021-04-12
Rated 4 out of 5 by from Easy ever year For the Last six years I've done my taxes on TurboTax fast easy and I always know that everything will be perfect because somethings wrong TurboTax let you know you correct it before you send it in before you file your taxes it's great
Date published: 2021-04-12
Rated 5 out of 5 by from Seamless product for Rental Income Made easy to file return where rental income and expenses needed to be filed.
Date published: 2021-04-12
Rated 3 out of 5 by from Could be Better There are parts of the Turbotax process that is very frustrating and at least a couple pieces of information shown on the screen that is incorrect. For example - based on my birthday a message is displayed about the Required Minimum Distribution when approaching 70 1/2 years of age. That is incorrect information. Currently the RMD is NOT required until age 72. Also it would be very useful to include a message that the charitable contribution can be taken even if using the standard deduction. This is not mentioned until after all deductions and credits are finished which caused me to go back and search for this entry.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 6309
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax Delux quick easy to use ................................
Date published: 2021-04-12
Rated 5 out of 5 by from FANTASTIC EASY Was very clear and easy and it was good that they kept letting you review and it didn't make you feel like if you left a screen it was gone forever. Also the call to talk through it at the end gave a lot of confidence that everything was ok
Date published: 2021-04-12
Rated 5 out of 5 by from Great service! Great service. Will use this service every year. I have used the chat service as well, all answers were direct to the point and understandable. Thank you.
Date published: 2021-04-12
Rated 5 out of 5 by from TurboTax is easy! Fast, informative and reliable. I will use it again next year.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo tax was so easy to use The program made it easy for me to file my own returns.
Date published: 2021-04-12
Rated 5 out of 5 by from AWSOME IT WROKED GREAT I DIDNT EVEN HAVE TO ASK MY MOM FOR HELP
Date published: 2021-04-12
Rated 5 out of 5 by from Super Quick & Easy Very simple instructions and feel confident completed correctly.
Date published: 2021-04-12
Rated 4 out of 5 by from Easy ever year For the Last six years I've done my taxes on TurboTax fast easy and I always know that everything will be perfect because somethings wrong TurboTax let you know you correct it before you send it in before you file your taxes it's great
Date published: 2021-04-12
Rated 5 out of 5 by from Seamless product for Rental Income Made easy to file return where rental income and expenses needed to be filed.
Date published: 2021-04-12
Rated 3 out of 5 by from Could be Better There are parts of the Turbotax process that is very frustrating and at least a couple pieces of information shown on the screen that is incorrect. For example - based on my birthday a message is displayed about the Required Minimum Distribution when approaching 70 1/2 years of age. That is incorrect information. Currently the RMD is NOT required until age 72. Also it would be very useful to include a message that the charitable contribution can be taken even if using the standard deduction. This is not mentioned until after all deductions and credits are finished which caused me to go back and search for this entry.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 6309