TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from I almost lost my mind. I made a mistake. I think you guys are ok. I had a brain fart, and your people helped me out. Thought I sent it but forgot to push e file button . thanks a million.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is simple and reliable If you are a hard worker and want to understand the basics of filing taxes and how much you make on a yearly base. Turbo tax is for you. The person who can take time to file their own taxes. Get it Done FREE
Date published: 2022-02-28
Rated 5 out of 5 by from Thank you so much! Turbotax Helped me get a refund and minimized my wait.
Date published: 2022-02-28
Rated 4 out of 5 by from So easy. I really like the step by step explanations. They are very clear.
Date published: 2022-02-28
Rated 2 out of 5 by from over priced while the process was made easy, they charge hidden fees, and constantly advertise. when its technically free to file taxes, but convenience is expensive. so in the future if I have to pay to do the work myself on turbo tax, Id be better off just going to a local tax location than using this system, or going to the post office and getting the free tax forms
Date published: 2022-02-28
Rated 4 out of 5 by from Quick & Easy (& Sneaky!) I loved using Turbo Tax because it was easy to upload all of my files and they even keep track of my returns from last year. Very informational and thorough and makes everything easy to understand. They do prompt you 100 times to upgrade your services, unless you absolutely need to talk to a specialist I would just stick with the base rate. Also, I don't like that they charge you DOUBLE to pull the Turbo Tax fee right from your return. I would wait until you can pay with a credit/debit card to avoid the additional charge. Anyways - love TurboTax and will continue to use each year!!
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax help me out a lot amazing people They helped me out more than you know got my taxes settled and I appreciate it thank you
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is awesome! Agent was prompt and gave excellent service and information.
Date published: 2022-02-28
Rated 5 out of 5 by from simple and easy Like that Turbo prompts for information and stores information from last years....very simple and easy to use!
Date published: 2022-02-28
Rated 4 out of 5 by from no. caro. state delay No. Caro. delay in accepting state tax return should have been more thoroughly explained when bounced back and not accepted. Tried to send six more times to no avail without any satisfactory explanation.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6176
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I almost lost my mind. I made a mistake. I think you guys are ok. I had a brain fart, and your people helped me out. Thought I sent it but forgot to push e file button . thanks a million.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is simple and reliable If you are a hard worker and want to understand the basics of filing taxes and how much you make on a yearly base. Turbo tax is for you. The person who can take time to file their own taxes. Get it Done FREE
Date published: 2022-02-28
Rated 5 out of 5 by from Thank you so much! Turbotax Helped me get a refund and minimized my wait.
Date published: 2022-02-28
Rated 4 out of 5 by from So easy. I really like the step by step explanations. They are very clear.
Date published: 2022-02-28
Rated 2 out of 5 by from over priced while the process was made easy, they charge hidden fees, and constantly advertise. when its technically free to file taxes, but convenience is expensive. so in the future if I have to pay to do the work myself on turbo tax, Id be better off just going to a local tax location than using this system, or going to the post office and getting the free tax forms
Date published: 2022-02-28
Rated 4 out of 5 by from Quick & Easy (& Sneaky!) I loved using Turbo Tax because it was easy to upload all of my files and they even keep track of my returns from last year. Very informational and thorough and makes everything easy to understand. They do prompt you 100 times to upgrade your services, unless you absolutely need to talk to a specialist I would just stick with the base rate. Also, I don't like that they charge you DOUBLE to pull the Turbo Tax fee right from your return. I would wait until you can pay with a credit/debit card to avoid the additional charge. Anyways - love TurboTax and will continue to use each year!!
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax help me out a lot amazing people They helped me out more than you know got my taxes settled and I appreciate it thank you
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is awesome! Agent was prompt and gave excellent service and information.
Date published: 2022-02-28
Rated 5 out of 5 by from simple and easy Like that Turbo prompts for information and stores information from last years....very simple and easy to use!
Date published: 2022-02-28
Rated 4 out of 5 by from no. caro. state delay No. Caro. delay in accepting state tax return should have been more thoroughly explained when bounced back and not accepted. Tried to send six more times to no avail without any satisfactory explanation.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6176