TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 2 out of 5 by from The wizards are annoying! I really don't like having to click so much. Asking multiple questions per page would be a ton better! I don't like tax time but I really don't like all of the effort required to go fill out the info.
Date published: 2021-04-14
Rated 3 out of 5 by from Problems this year Filing with TurboTax this year was more difficult than in past years. I was repeatedly called back to review and edit completed sections and asked to fill out pages again and again. Finally I got a specialist on the phone who helped me find that several little boxes had been checked saying something like, "My form has other boxes checked." Some of these boxes were checked on pages imported from my investment accounts, pages I had not done myself. The specialist was great.
Date published: 2021-04-14
Rated 5 out of 5 by from it's good, folks. been using turbotax for years. it's well updated, no curveballs. i love it.
Date published: 2021-04-14
Rated 5 out of 5 by from Great product I have used Turbo Tax for many years and find it to be very comprehensive.
Date published: 2021-04-14
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is so easy. We have a complicated return due to being self employed. This is well worth the money!
Date published: 2021-04-14
Rated 5 out of 5 by from Great experience I chose the deluxe package. The process was super easy and I was able to maximize my return.
Date published: 2021-04-14
Rated 5 out of 5 by from fast way to taxes Turbo tax is easy to use and I would highly recommend it
Date published: 2021-04-14
Rated 5 out of 5 by from Excellent, As Usual I've used TT for some 20 years and it's always been easy and accurate. This year is no exception.
Date published: 2021-04-14
Rated 5 out of 5 by from Quick and Painless quick and painless, i did end up paying twice however as i signed in with a new userID, completed the filing, paid for it and then was asked for last years AGI and it showed me my old userID. I then ended up filing with that ID and paying again.
Date published: 2021-04-14
Rated 5 out of 5 by from easy to use during a painful process Easy to follow, just go through the steps given ...
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 5983
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from The wizards are annoying! I really don't like having to click so much. Asking multiple questions per page would be a ton better! I don't like tax time but I really don't like all of the effort required to go fill out the info.
Date published: 2021-04-14
Rated 3 out of 5 by from Problems this year Filing with TurboTax this year was more difficult than in past years. I was repeatedly called back to review and edit completed sections and asked to fill out pages again and again. Finally I got a specialist on the phone who helped me find that several little boxes had been checked saying something like, "My form has other boxes checked." Some of these boxes were checked on pages imported from my investment accounts, pages I had not done myself. The specialist was great.
Date published: 2021-04-14
Rated 5 out of 5 by from it's good, folks. been using turbotax for years. it's well updated, no curveballs. i love it.
Date published: 2021-04-14
Rated 5 out of 5 by from Great product I have used Turbo Tax for many years and find it to be very comprehensive.
Date published: 2021-04-14
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is so easy. We have a complicated return due to being self employed. This is well worth the money!
Date published: 2021-04-14
Rated 5 out of 5 by from Great experience I chose the deluxe package. The process was super easy and I was able to maximize my return.
Date published: 2021-04-14
Rated 5 out of 5 by from fast way to taxes Turbo tax is easy to use and I would highly recommend it
Date published: 2021-04-14
Rated 5 out of 5 by from Excellent, As Usual I've used TT for some 20 years and it's always been easy and accurate. This year is no exception.
Date published: 2021-04-14
Rated 5 out of 5 by from Quick and Painless quick and painless, i did end up paying twice however as i signed in with a new userID, completed the filing, paid for it and then was asked for last years AGI and it showed me my old userID. I then ended up filing with that ID and paying again.
Date published: 2021-04-14
Rated 5 out of 5 by from easy to use during a painful process Easy to follow, just go through the steps given ...
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 5983