TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Easy and convenient but a bit misleading I thought I was supposed to get a 30% discount for filing by the end of the month, but apparantly that did not apply even though I finished filing before 11pm on the last day of February. But I'm happy with my return, so I'm not too disappointed.
Date published: 2022-03-01
Rated 5 out of 5 by from So easy to do Love the fact that it will pull all the info from last year. That you are able to ask questions if your're not sure how to answer something. Being able to safe where you are at and not having to start from the beginning.
Date published: 2022-03-01
Rated 4 out of 5 by from Easy to use Fast & Simple Solid Software easy to Use Fast and Easy (Wrote This before I Got My money, If a Problem ill be back)
Date published: 2022-03-01
Rated 5 out of 5 by from GREAT TO USE NOT HARD TO USE AND FOUND THINGS I HADN'T THOUGHT OF
Date published: 2022-03-01
Rated 5 out of 5 by from awesome it's easy to follow the instructions and a lot of information that can help you find the best answers.
Date published: 2022-03-01
Rated 5 out of 5 by from Easy to use Highly recommend. Walks you though it. Don’t be afraid to ask questions.
Date published: 2022-03-01
Rated 4 out of 5 by from Turbo tax is awesome Turbo tax is awesome! I recommend using them. Great service.
Date published: 2022-03-01
Rated 5 out of 5 by from turbo tax very friendly to use, quick, smart, security, fast
Date published: 2022-03-01
Rated 2 out of 5 by from Turbo Tax - credit card payment failure You have a major flaw in your credit payment method for state. It appears you are trying to make more money by deducting the fee from refund and making it difficult to process electronic filing of state return. Very disappointed in program. Used Turbo Tax for many years. Wasted a few hours of my life I can no longer get back. Thanks.
Date published: 2022-03-01
Rated 4 out of 5 by from Easy to follow Good Job Last year was hard to get somebody to talk too, had to wait long time. this year I did not need anybody
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 5952
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy and convenient but a bit misleading I thought I was supposed to get a 30% discount for filing by the end of the month, but apparantly that did not apply even though I finished filing before 11pm on the last day of February. But I'm happy with my return, so I'm not too disappointed.
Date published: 2022-03-01
Rated 5 out of 5 by from So easy to do Love the fact that it will pull all the info from last year. That you are able to ask questions if your're not sure how to answer something. Being able to safe where you are at and not having to start from the beginning.
Date published: 2022-03-01
Rated 4 out of 5 by from Easy to use Fast & Simple Solid Software easy to Use Fast and Easy (Wrote This before I Got My money, If a Problem ill be back)
Date published: 2022-03-01
Rated 5 out of 5 by from GREAT TO USE NOT HARD TO USE AND FOUND THINGS I HADN'T THOUGHT OF
Date published: 2022-03-01
Rated 5 out of 5 by from awesome it's easy to follow the instructions and a lot of information that can help you find the best answers.
Date published: 2022-03-01
Rated 5 out of 5 by from Easy to use Highly recommend. Walks you though it. Don’t be afraid to ask questions.
Date published: 2022-03-01
Rated 4 out of 5 by from Turbo tax is awesome Turbo tax is awesome! I recommend using them. Great service.
Date published: 2022-03-01
Rated 5 out of 5 by from turbo tax very friendly to use, quick, smart, security, fast
Date published: 2022-03-01
Rated 2 out of 5 by from Turbo Tax - credit card payment failure You have a major flaw in your credit payment method for state. It appears you are trying to make more money by deducting the fee from refund and making it difficult to process electronic filing of state return. Very disappointed in program. Used Turbo Tax for many years. Wasted a few hours of my life I can no longer get back. Thanks.
Date published: 2022-03-01
Rated 4 out of 5 by from Easy to follow Good Job Last year was hard to get somebody to talk too, had to wait long time. this year I did not need anybody
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 5952