TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple, and easy Turbo Tax From start to finish ,easy to follow instructions.
Date published: 2022-03-01
Rated 1 out of 5 by from This software sucks It's stupid I have to pat $59 bucks to file a federal return.
Date published: 2022-03-01
Rated 5 out of 5 by from Bum was very helpful and answered questions prompt Very helpful and Bum made it easy for me and explained everything in detail
Date published: 2022-03-01
Rated 5 out of 5 by from I would not imagine going anywhere else I would not imagine going anywhere else because they are always fast reliable and on point.
Date published: 2022-03-01
Rated 5 out of 5 by from Good work always They always respond quickly and I never have any issues
Date published: 2022-03-01
Rated 5 out of 5 by from Trusted for 10 years with no regrets! This year I had Crypto and had a ton of questions. The live help was amazing!
Date published: 2022-03-01
Rated 5 out of 5 by from Quick and Easy way to file taxes I have used every other ways to file taxes, and Turbo tax is without a doubt the fastest, easiest and most reliable. It helps breakdown all the complex stress that taxes bring, and assists you set-by-set to file in a correct and simple way.
Date published: 2022-03-01
Rated 4 out of 5 by from Confusing - Need to Improve This is the 1st time filed with this TurboTax Live after over 10 years as a TurboTax user but found this Live program has many areas of misinformation and confusing the tax filer into a frustration stage. However, the CPA is still providing as best service as she can to help the tax filer. Therefore, CPA scored 10, but TurboTax scored 8. So the average is 9 maximum, could be lower. There is more room to improve for TurboTax Live to become user friendly.
Date published: 2022-03-01
Rated 5 out of 5 by from Great service! My tax expert did a great job explaining and walking me through the
Date published: 2022-03-01
Rated 4 out of 5 by from it got the job done it took a whole to get thru the program and some of it required a chat, But eventually I made it to the end and filed
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 5916
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple, and easy Turbo Tax From start to finish ,easy to follow instructions.
Date published: 2022-03-01
Rated 1 out of 5 by from This software sucks It's stupid I have to pat $59 bucks to file a federal return.
Date published: 2022-03-01
Rated 5 out of 5 by from Bum was very helpful and answered questions prompt Very helpful and Bum made it easy for me and explained everything in detail
Date published: 2022-03-01
Rated 5 out of 5 by from I would not imagine going anywhere else I would not imagine going anywhere else because they are always fast reliable and on point.
Date published: 2022-03-01
Rated 5 out of 5 by from Good work always They always respond quickly and I never have any issues
Date published: 2022-03-01
Rated 5 out of 5 by from Trusted for 10 years with no regrets! This year I had Crypto and had a ton of questions. The live help was amazing!
Date published: 2022-03-01
Rated 5 out of 5 by from Quick and Easy way to file taxes I have used every other ways to file taxes, and Turbo tax is without a doubt the fastest, easiest and most reliable. It helps breakdown all the complex stress that taxes bring, and assists you set-by-set to file in a correct and simple way.
Date published: 2022-03-01
Rated 4 out of 5 by from Confusing - Need to Improve This is the 1st time filed with this TurboTax Live after over 10 years as a TurboTax user but found this Live program has many areas of misinformation and confusing the tax filer into a frustration stage. However, the CPA is still providing as best service as she can to help the tax filer. Therefore, CPA scored 10, but TurboTax scored 8. So the average is 9 maximum, could be lower. There is more room to improve for TurboTax Live to become user friendly.
Date published: 2022-03-01
Rated 5 out of 5 by from Great service! My tax expert did a great job explaining and walking me through the
Date published: 2022-03-01
Rated 4 out of 5 by from it got the job done it took a whole to get thru the program and some of it required a chat, But eventually I made it to the end and filed
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 5916