TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo tax is easy and excellent I was using Turbo Tax for several years and getting my refunds fast and easy. Turbo Tax has the option of revission of my tax before send to IRS. Excellent Software tax.
Date published: 2022-03-03
Rated 5 out of 5 by from TurboTax makes it easy! I've been using TurboTax for several years now. They make it extremely easy to account for all manner of deductions, including complex situations like self-employment. Their information/FAQ section is extremely robust and their staff has always been extremely helpful. I'll continue to use TurboTax for years to come!
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax is Excellent First time user. Seemed to be straight forward. Will be using going forward.
Date published: 2022-03-03
Rated 5 out of 5 by from it didn't take long to do ,loved it it was a quick and all the instructions were very clear
Date published: 2022-03-03
Rated 5 out of 5 by from Love it They are the best and I will send people who want to do their taxes to you all.
Date published: 2022-03-03
Rated 4 out of 5 by from Better after our suggestions are 100% implemented! We have 6 Schwab accounts but they all look similar in TurboTax. Please support a clear way to identify which Schwab account you're referring to. Account number? Please also support password copy/paste when downloading Schwab documents. Finally, accommodate the ad blockers. I leave them active for a very valid reason. Stay safe and well. Dougie
Date published: 2022-03-03
Rated 1 out of 5 by from Horrible Experience Of all the years of using this product, this year has been horrendous. I've been trying unsuccessfully to submit my taxes for a few days. My return keeps getting rejected and when I go back to review my entries I find that they have changed. Not to mention the cost to use this product and then also get hit with an additional charge to efile. This may be the last year I file electronically.
Date published: 2022-03-03
Rated 4 out of 5 by from Turbo Tax was alright Turbo tax was alright except for the time waiting to correct the 8582 forms that was kind of long winded.
Date published: 2022-03-03
Rated 2 out of 5 by from Missing Investment Downloads Very dissappointed there is no longer the option to download investment information for 1041's. Will be looking elsewhere next year.
Date published: 2022-03-03
Rated 5 out of 5 by from TurboTax is awesome This process was new just like online schooling, but with impertinent documents. Once verified it was a smooth transition.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5743
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is easy and excellent I was using Turbo Tax for several years and getting my refunds fast and easy. Turbo Tax has the option of revission of my tax before send to IRS. Excellent Software tax.
Date published: 2022-03-03
Rated 5 out of 5 by from TurboTax makes it easy! I've been using TurboTax for several years now. They make it extremely easy to account for all manner of deductions, including complex situations like self-employment. Their information/FAQ section is extremely robust and their staff has always been extremely helpful. I'll continue to use TurboTax for years to come!
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax is Excellent First time user. Seemed to be straight forward. Will be using going forward.
Date published: 2022-03-03
Rated 5 out of 5 by from it didn't take long to do ,loved it it was a quick and all the instructions were very clear
Date published: 2022-03-03
Rated 5 out of 5 by from Love it They are the best and I will send people who want to do their taxes to you all.
Date published: 2022-03-03
Rated 4 out of 5 by from Better after our suggestions are 100% implemented! We have 6 Schwab accounts but they all look similar in TurboTax. Please support a clear way to identify which Schwab account you're referring to. Account number? Please also support password copy/paste when downloading Schwab documents. Finally, accommodate the ad blockers. I leave them active for a very valid reason. Stay safe and well. Dougie
Date published: 2022-03-03
Rated 1 out of 5 by from Horrible Experience Of all the years of using this product, this year has been horrendous. I've been trying unsuccessfully to submit my taxes for a few days. My return keeps getting rejected and when I go back to review my entries I find that they have changed. Not to mention the cost to use this product and then also get hit with an additional charge to efile. This may be the last year I file electronically.
Date published: 2022-03-03
Rated 4 out of 5 by from Turbo Tax was alright Turbo tax was alright except for the time waiting to correct the 8582 forms that was kind of long winded.
Date published: 2022-03-03
Rated 2 out of 5 by from Missing Investment Downloads Very dissappointed there is no longer the option to download investment information for 1041's. Will be looking elsewhere next year.
Date published: 2022-03-03
Rated 5 out of 5 by from TurboTax is awesome This process was new just like online schooling, but with impertinent documents. Once verified it was a smooth transition.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5743