TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72148 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from Not online and helpful for no income filers Have to mail something instead of doing everything online, also isn't very helpful for those without income, doesn't walk-through enough or give options for those with no benefits, occupation, or work forms (who are currently filing for disability but do not have these yet). Or in unique situations.
Date published: 2021-03-24
Rated 5 out of 5 by from After 20 years with Turbotax Premier...... After 20 years with Turbotax Premier, it is still my first choice for tax return. The process flow gets smoother and makes more sense through the years. The help text provides additional clarification wherever I needed it. The peace of mind I got from my confidence in the accuracy of my tax return and low risk of IRS audit far out weighs the minor yearly cost for the product.
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax With Professional CPA makes taxes so easy Intuit Self-Employed Online seamlessly plugs into TurboTax and using their Professional CPA makes taxes so easy. I love I was able to use the same CPA for 2nd year ongoing who was so easy to work with. Keep up with Estimated Tax Payments and no reason to file as early as possible! Thank you Martha B. CPA And TurboTax! Richard - Atlanta
Date published: 2021-03-24
Rated 5 out of 5 by from Comment on my expert Bryan Bryan did a good job working with me, even teaching me how to navigate the turbo tax App on my phone. The process resulted in a sizeable refund, which was unexpected. .
Date published: 2021-03-24
Rated 3 out of 5 by from okay she forgot my $ 600. stimules payment i never recieved
Date published: 2021-03-24
Rated 3 out of 5 by from Need help Ameding 2019 Maryland State Tax Return Ms. Julie was great she was very professional and helpful as well. I need help to amend 2019 state tax return they said no taxes was taken from my paycheck
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is awesome I enjoy doing my taxes on Turbo tax it has saved me a lot of money .
Date published: 2021-03-24
Rated 4 out of 5 by from TurboTax for Business for our S-Corp I have been using this for a few years for our s-corp. Since s-corp is a flow-through entity, I always have to go back to the shareholder distribution step (much earlier in the process), *after completing all the income & deductions step*, to generate the schedule K-1 with the right amount so that the books balance. This needs to be fixed as follows: For s-corp, when the final passthrough income/loss is calculated by TurboTax, it should walk the preparer through shareholder distribution with appropriate amounts allocated wrt shareholder percentages. This will also simultaneously balance the ledgers and help proceed to that step before filing. If this already exists, I could not find it anywhere in the software or help.
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax is good but my live cpa Is awesome! The turbo tax live cpa Sherrianne saved me so much money! I was so worried that I had messed up my taxes and she fixed everything for me. For sure coming back next year and hopefully I get her to do my taxes again.
Date published: 2021-03-24
Rated 5 out of 5 by from great great turbo tax was really easy to use. person on the phone was great.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5408
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Not online and helpful for no income filers Have to mail something instead of doing everything online, also isn't very helpful for those without income, doesn't walk-through enough or give options for those with no benefits, occupation, or work forms (who are currently filing for disability but do not have these yet). Or in unique situations.
Date published: 2021-03-24
Rated 5 out of 5 by from After 20 years with Turbotax Premier...... After 20 years with Turbotax Premier, it is still my first choice for tax return. The process flow gets smoother and makes more sense through the years. The help text provides additional clarification wherever I needed it. The peace of mind I got from my confidence in the accuracy of my tax return and low risk of IRS audit far out weighs the minor yearly cost for the product.
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax With Professional CPA makes taxes so easy Intuit Self-Employed Online seamlessly plugs into TurboTax and using their Professional CPA makes taxes so easy. I love I was able to use the same CPA for 2nd year ongoing who was so easy to work with. Keep up with Estimated Tax Payments and no reason to file as early as possible! Thank you Martha B. CPA And TurboTax! Richard - Atlanta
Date published: 2021-03-24
Rated 5 out of 5 by from Comment on my expert Bryan Bryan did a good job working with me, even teaching me how to navigate the turbo tax App on my phone. The process resulted in a sizeable refund, which was unexpected. .
Date published: 2021-03-24
Rated 3 out of 5 by from okay she forgot my $ 600. stimules payment i never recieved
Date published: 2021-03-24
Rated 3 out of 5 by from Need help Ameding 2019 Maryland State Tax Return Ms. Julie was great she was very professional and helpful as well. I need help to amend 2019 state tax return they said no taxes was taken from my paycheck
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is awesome I enjoy doing my taxes on Turbo tax it has saved me a lot of money .
Date published: 2021-03-24
Rated 4 out of 5 by from TurboTax for Business for our S-Corp I have been using this for a few years for our s-corp. Since s-corp is a flow-through entity, I always have to go back to the shareholder distribution step (much earlier in the process), *after completing all the income & deductions step*, to generate the schedule K-1 with the right amount so that the books balance. This needs to be fixed as follows: For s-corp, when the final passthrough income/loss is calculated by TurboTax, it should walk the preparer through shareholder distribution with appropriate amounts allocated wrt shareholder percentages. This will also simultaneously balance the ledgers and help proceed to that step before filing. If this already exists, I could not find it anywhere in the software or help.
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax is good but my live cpa Is awesome! The turbo tax live cpa Sherrianne saved me so much money! I was so worried that I had messed up my taxes and she fixed everything for me. For sure coming back next year and hopefully I get her to do my taxes again.
Date published: 2021-03-24
Rated 5 out of 5 by from great great turbo tax was really easy to use. person on the phone was great.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5408