TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbo Tax got us thru new problems! Turbo tax has changed to new program & we had new situation. Double hit w/a rebound! Without live help we would have gone to a local service. Amy walked me through the steps and put me at ease. Nice refund coming. Thanx.
Date published: 2021-03-24
Rated 3 out of 5 by from I love TurboTax, but... I usually do my own taxes through turbo tax and then just have an advisor look over them to answer any questions about deductions and to make sure I am getting the most credits available to me. This time, the tax person didn't seem as efficient as before. every piece of info requested came in an email which i had to go answer 2-5 questions but each different subject was sent in a different email and there were so many of them. I didn't like how long things took either.
Date published: 2021-03-24
Rated 5 out of 5 by from Fabulous Service!! I am so grateful for our advisor Alexia. She was very knowledgeable and helped us with our very complicated return this year. I am very thankful she was there to help!
Date published: 2021-03-24
Rated 5 out of 5 by from Easy to use Very quick and easy to use! I have been using Turbotax for years.
Date published: 2021-03-24
Rated 5 out of 5 by from Amazing Amazing service as usual. This is my 6th year. Love Turbo
Date published: 2021-03-24
Rated 4 out of 5 by from TurboTax is more than awesome The Turbo tax website is not user-friendly. Your phone contact very disturbing
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is A Great Tax Program This program is easy to use and walks you through each step necessary to properly file both federal and state taxes.
Date published: 2021-03-24
Rated 5 out of 5 by from First Time User I was happy with my first experience using TurboTax. It walked me through the process step by step and was able to find some deductions I had missed.
Date published: 2021-03-24
Rated 5 out of 5 by from Awesome Product Turbo Tax is great I've used it for years and will continue to do so.
Date published: 2021-03-24
Rated 5 out of 5 by from Intuitive Program I have used Turbo Tax for 10 years. I took a break in the middle to get a CPA and found that I was not able to just as easily do the taxes myself with Turbo Tax, so I came back.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5358
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax got us thru new problems! Turbo tax has changed to new program & we had new situation. Double hit w/a rebound! Without live help we would have gone to a local service. Amy walked me through the steps and put me at ease. Nice refund coming. Thanx.
Date published: 2021-03-24
Rated 3 out of 5 by from I love TurboTax, but... I usually do my own taxes through turbo tax and then just have an advisor look over them to answer any questions about deductions and to make sure I am getting the most credits available to me. This time, the tax person didn't seem as efficient as before. every piece of info requested came in an email which i had to go answer 2-5 questions but each different subject was sent in a different email and there were so many of them. I didn't like how long things took either.
Date published: 2021-03-24
Rated 5 out of 5 by from Fabulous Service!! I am so grateful for our advisor Alexia. She was very knowledgeable and helped us with our very complicated return this year. I am very thankful she was there to help!
Date published: 2021-03-24
Rated 5 out of 5 by from Easy to use Very quick and easy to use! I have been using Turbotax for years.
Date published: 2021-03-24
Rated 5 out of 5 by from Amazing Amazing service as usual. This is my 6th year. Love Turbo
Date published: 2021-03-24
Rated 4 out of 5 by from TurboTax is more than awesome The Turbo tax website is not user-friendly. Your phone contact very disturbing
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is A Great Tax Program This program is easy to use and walks you through each step necessary to properly file both federal and state taxes.
Date published: 2021-03-24
Rated 5 out of 5 by from First Time User I was happy with my first experience using TurboTax. It walked me through the process step by step and was able to find some deductions I had missed.
Date published: 2021-03-24
Rated 5 out of 5 by from Awesome Product Turbo Tax is great I've used it for years and will continue to do so.
Date published: 2021-03-24
Rated 5 out of 5 by from Intuitive Program I have used Turbo Tax for 10 years. I took a break in the middle to get a CPA and found that I was not able to just as easily do the taxes myself with Turbo Tax, so I came back.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5358