TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Very happy using Turbo Tax I was very comfortable talking with one of the expert agents. It was a smooth process and I will be staying with Turbo Tax in the future
Date published: 2022-03-10
Rated 1 out of 5 by from It's been a disaster and no help Last year I got the AGI rejection. Tried every possible way to correct but had to mail my return. This year is the same problem, even though Turbo Tax did my return last year. I file a joint return, but the rejection is always wanting my AGI which makes no sense since it was a joint return
Date published: 2022-03-10
Rated 3 out of 5 by from I hate that it forces you I normally like turbo tax but I hate that it makes your subscribe to the deluxe account in-order to finish filing your taxes. It is suppose to be free but instead it let's you fill out the information and all but once it comes time to fully file it will not let you file for free in the in it charged me 59.99 for the deluxe and 39.00 for something else. Which defeats the whole purpose of everything.
Date published: 2022-03-10
Rated 5 out of 5 by from I Love Turbotax Everything was easy to maneuver. through. I use it every year!
Date published: 2022-03-10
Rated 5 out of 5 by from Awesome First time doing it by myself. So learning so far so good.
Date published: 2022-03-10
Rated 5 out of 5 by from TurboTax was amazing! Easy step by step help. Convenient for those that don't want to leave the house at a time like this.
Date published: 2022-03-10
Rated 5 out of 5 by from turbo tax 2021 very knowledgeable and helpful. Prompt response and prepare
Date published: 2022-03-10
Rated 2 out of 5 by from 2021 Turbo Tax for NJ Not Current Even after multiple calls to TT tech, that have not updated pension and other tiered exclusions that were new for 2021. Also, they keep fiddling with the cost to e-file state returns. Last year it was $25 but for 2022 (up until a week ago) it was $20 and today, back to $25. No thanks . It should be free when you pay extra for the Premier Version. I'll mail my return, wait a few extra weeks and pocket the $25.
Date published: 2022-03-10
Rated 1 out of 5 by from Turbo Tax is a headache Not user-friendly - was a lot easier last year. Once again not user friendly gave me a headache
Date published: 2022-03-10
Rated 5 out of 5 by from Turbotax simplifies filing taxes Good value for the price. Recommend this product to all types of tax filers. Plan to use it in the future.
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 5228
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very happy using Turbo Tax I was very comfortable talking with one of the expert agents. It was a smooth process and I will be staying with Turbo Tax in the future
Date published: 2022-03-10
Rated 1 out of 5 by from It's been a disaster and no help Last year I got the AGI rejection. Tried every possible way to correct but had to mail my return. This year is the same problem, even though Turbo Tax did my return last year. I file a joint return, but the rejection is always wanting my AGI which makes no sense since it was a joint return
Date published: 2022-03-10
Rated 3 out of 5 by from I hate that it forces you I normally like turbo tax but I hate that it makes your subscribe to the deluxe account in-order to finish filing your taxes. It is suppose to be free but instead it let's you fill out the information and all but once it comes time to fully file it will not let you file for free in the in it charged me 59.99 for the deluxe and 39.00 for something else. Which defeats the whole purpose of everything.
Date published: 2022-03-10
Rated 5 out of 5 by from I Love Turbotax Everything was easy to maneuver. through. I use it every year!
Date published: 2022-03-10
Rated 5 out of 5 by from Awesome First time doing it by myself. So learning so far so good.
Date published: 2022-03-10
Rated 5 out of 5 by from TurboTax was amazing! Easy step by step help. Convenient for those that don't want to leave the house at a time like this.
Date published: 2022-03-10
Rated 5 out of 5 by from turbo tax 2021 very knowledgeable and helpful. Prompt response and prepare
Date published: 2022-03-10
Rated 2 out of 5 by from 2021 Turbo Tax for NJ Not Current Even after multiple calls to TT tech, that have not updated pension and other tiered exclusions that were new for 2021. Also, they keep fiddling with the cost to e-file state returns. Last year it was $25 but for 2022 (up until a week ago) it was $20 and today, back to $25. No thanks . It should be free when you pay extra for the Premier Version. I'll mail my return, wait a few extra weeks and pocket the $25.
Date published: 2022-03-10
Rated 1 out of 5 by from Turbo Tax is a headache Not user-friendly - was a lot easier last year. Once again not user friendly gave me a headache
Date published: 2022-03-10
Rated 5 out of 5 by from Turbotax simplifies filing taxes Good value for the price. Recommend this product to all types of tax filers. Plan to use it in the future.
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 5228