TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Peace of Mind Using Turbo Tax gives us peace of mind in knowing that our returns have been looked over by a professional, and we are guided each step of the way in filing.
Date published: 2023-04-01
Rated 3 out of 5 by from Feels expensive for what it's doing I feel like I overpaid. Almost half of my refund basically went to TurboTax. The experience is great for the most part except for all the upselling.
Date published: 2023-04-01
Rated 4 out of 5 by from Turbotax mostly user-friendly Did both my own and my housemate's returns for US and state on Turbotax this year. Had used Turbotax in the past but not for about 8 years. This year, found that many of the helpful notes were easier to understand. In general, enjoyed going through each topic and feeling that all the necessary bases were being covered. My biggest frustration was not being able easily to get back to a page I had just left (even though I clicked on "continue from where you left off" at startup, or hit "back" on the page I'd gone to look something up); or getting back to a specific page to add information I'd skipped--finally learned to use the "edit" buttons, but had to get back to the basic page for each business or category that had the edit button on it.
Date published: 2023-04-01
Rated 5 out of 5 by from Well designed you guided me through itemization which I had not done in 7
Date published: 2023-04-01
Rated 5 out of 5 by from Easy Follow the prompts and reviewing my taxes has never been so easy
Date published: 2023-04-01
Rated 5 out of 5 by from I love Turbo Tax!! This is super easy and they takes things step by step, and make is easier for you to understand your taxes. Especially when you feel lost or doing it wrong, they always make sure you reconfirm everything.
Date published: 2023-04-01
Rated 5 out of 5 by from great great easy, simple. highly recommend. i used many time before, great for simple return.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo tax is awesome and Laura is super duper help I need to file taxes and uses turbo tax and connected to Live expert Laura and she made thing so smooth and easy and completed by e-filling with an hour. Thank you Laura & thank you Turbo tax
Date published: 2023-04-01
Rated 4 out of 5 by from 2022 Turbo Tax Deluxe charged $25 for state filing I thought the state filing is included in the price I paid for 2022 Turbo Tax Deluxe from NewEgg. However I was charged $25 for CA efiling. Is this correct?
Date published: 2023-04-01
Rated 3 out of 5 by from A bit pricey Need details for state tax refund,20% more expensive than last year, but no better experience
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 5146
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Peace of Mind Using Turbo Tax gives us peace of mind in knowing that our returns have been looked over by a professional, and we are guided each step of the way in filing.
Date published: 2023-04-01
Rated 3 out of 5 by from Feels expensive for what it's doing I feel like I overpaid. Almost half of my refund basically went to TurboTax. The experience is great for the most part except for all the upselling.
Date published: 2023-04-01
Rated 4 out of 5 by from Turbotax mostly user-friendly Did both my own and my housemate's returns for US and state on Turbotax this year. Had used Turbotax in the past but not for about 8 years. This year, found that many of the helpful notes were easier to understand. In general, enjoyed going through each topic and feeling that all the necessary bases were being covered. My biggest frustration was not being able easily to get back to a page I had just left (even though I clicked on "continue from where you left off" at startup, or hit "back" on the page I'd gone to look something up); or getting back to a specific page to add information I'd skipped--finally learned to use the "edit" buttons, but had to get back to the basic page for each business or category that had the edit button on it.
Date published: 2023-04-01
Rated 5 out of 5 by from Well designed you guided me through itemization which I had not done in 7
Date published: 2023-04-01
Rated 5 out of 5 by from Easy Follow the prompts and reviewing my taxes has never been so easy
Date published: 2023-04-01
Rated 5 out of 5 by from I love Turbo Tax!! This is super easy and they takes things step by step, and make is easier for you to understand your taxes. Especially when you feel lost or doing it wrong, they always make sure you reconfirm everything.
Date published: 2023-04-01
Rated 5 out of 5 by from great great easy, simple. highly recommend. i used many time before, great for simple return.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo tax is awesome and Laura is super duper help I need to file taxes and uses turbo tax and connected to Live expert Laura and she made thing so smooth and easy and completed by e-filling with an hour. Thank you Laura & thank you Turbo tax
Date published: 2023-04-01
Rated 4 out of 5 by from 2022 Turbo Tax Deluxe charged $25 for state filing I thought the state filing is included in the price I paid for 2022 Turbo Tax Deluxe from NewEgg. However I was charged $25 for CA efiling. Is this correct?
Date published: 2023-04-01
Rated 3 out of 5 by from A bit pricey Need details for state tax refund,20% more expensive than last year, but no better experience
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 5146