TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from TurboTax is great They made it very easy for me to file my return myself and provided all help needed, when needed!
Date published: 2022-03-13
Rated 4 out of 5 by from Turbo tax is simple and easily prepared Basically good software and walks you step by step thru the filing process , even asks you about credits and deductions that I had no idea about.
Date published: 2022-03-13
Rated 4 out of 5 by from TurboTax simplifies doing your own taxes I've used TT to do my own taxes for multiple years now and have only had a few times I've had issues filing my own taxes. They really walk you through every step and break it down.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo tax is awesome ERIKA WAS AWESOME. I CAN RECOMMEND HER. SHE TOOK HER TIME AND WAS ABLW TO ASNWER ALL MY QUESTIONS.
Date published: 2022-03-13
Rated 5 out of 5 by from User Friendly Intuitive tool for Taxes The initial questions TurboTax asks you about if you bought/sold stocks, are you a home owner, etc. sets it up to make the process easy. I love the ability to drag files from your documents on your PC onto the site for TurboTax to then pull in the information to make quicker and to avoid user errors.
Date published: 2022-03-13
Rated 4 out of 5 by from great to have prior year info for comparison. prior year info is very helpful. it would help to have the option to review the complete details of all data in each section rather than having to click through individual items. it was unclear whether charitable donations up to $600 were added to the standard deduction
Date published: 2022-03-13
Rated 5 out of 5 by from I ❤️Turbo Tax!!!! Turbo Tax is great for simple returns. The cost is affordable and if I need to I can get expert help immediately.
Date published: 2022-03-13
Rated 3 out of 5 by from Add Increase Font Size Option to Turbo Tax The font size for your product is extremely small with NO ability for users to INCREASE or DECREASE the FONT SIZE of displayed information... "C'mon Man" give me the option to enlarge the font size of your products....
Date published: 2022-03-13
Rated 3 out of 5 by from Review of Turbo Tax A little disappointed in the GUI as compared to TaxAct. Help Center did not work and getting answers was not good at all. Had completed checks but when I went to save/print copy for records, it stated that I had error ... could not find it but did waste more time then I should of trying to find and error on printout. Software gave no indication what the error was. The printout included payment vouchers for the future quarters based on a one time conversion of Tradition to Roth IRA that was in my return this year that I had completed a payment to IRS for already. Therefore providing a payment voucher for 2022 was incorrect. Overall found the software not that user friendly, help was not linked well (example: asked for IRS instructions and eventually had to go to IRS site myself), and printing stated error but no indication by the software review that there should be.
Date published: 2022-03-13
Rated 5 out of 5 by from Love TurboTax It's easy to use and has helpful support tools. I use it every year!
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 5001
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great They made it very easy for me to file my return myself and provided all help needed, when needed!
Date published: 2022-03-13
Rated 4 out of 5 by from Turbo tax is simple and easily prepared Basically good software and walks you step by step thru the filing process , even asks you about credits and deductions that I had no idea about.
Date published: 2022-03-13
Rated 4 out of 5 by from TurboTax simplifies doing your own taxes I've used TT to do my own taxes for multiple years now and have only had a few times I've had issues filing my own taxes. They really walk you through every step and break it down.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo tax is awesome ERIKA WAS AWESOME. I CAN RECOMMEND HER. SHE TOOK HER TIME AND WAS ABLW TO ASNWER ALL MY QUESTIONS.
Date published: 2022-03-13
Rated 5 out of 5 by from User Friendly Intuitive tool for Taxes The initial questions TurboTax asks you about if you bought/sold stocks, are you a home owner, etc. sets it up to make the process easy. I love the ability to drag files from your documents on your PC onto the site for TurboTax to then pull in the information to make quicker and to avoid user errors.
Date published: 2022-03-13
Rated 4 out of 5 by from great to have prior year info for comparison. prior year info is very helpful. it would help to have the option to review the complete details of all data in each section rather than having to click through individual items. it was unclear whether charitable donations up to $600 were added to the standard deduction
Date published: 2022-03-13
Rated 5 out of 5 by from I ❤️Turbo Tax!!!! Turbo Tax is great for simple returns. The cost is affordable and if I need to I can get expert help immediately.
Date published: 2022-03-13
Rated 3 out of 5 by from Add Increase Font Size Option to Turbo Tax The font size for your product is extremely small with NO ability for users to INCREASE or DECREASE the FONT SIZE of displayed information... "C'mon Man" give me the option to enlarge the font size of your products....
Date published: 2022-03-13
Rated 3 out of 5 by from Review of Turbo Tax A little disappointed in the GUI as compared to TaxAct. Help Center did not work and getting answers was not good at all. Had completed checks but when I went to save/print copy for records, it stated that I had error ... could not find it but did waste more time then I should of trying to find and error on printout. Software gave no indication what the error was. The printout included payment vouchers for the future quarters based on a one time conversion of Tradition to Roth IRA that was in my return this year that I had completed a payment to IRS for already. Therefore providing a payment voucher for 2022 was incorrect. Overall found the software not that user friendly, help was not linked well (example: asked for IRS instructions and eventually had to go to IRS site myself), and printing stated error but no indication by the software review that there should be.
Date published: 2022-03-13
Rated 5 out of 5 by from Love TurboTax It's easy to use and has helpful support tools. I use it every year!
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 5001