TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Time saving I have compared multiple online self- filing tax services and TurboTax is by far the easiest to follow. Love the ability to import all the files. Worth the price at the end
Date published: 2021-04-15
Rated 5 out of 5 by from great Very friendly oriented and easy to input information.
Date published: 2021-04-15
Rated 5 out of 5 by from turbo tax always amazes me I love how easy it is to navigate through everything, especially being a sole business owner and during the covid crisis! Turbo tax made it simple!
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is Terrific Bryan was very knowledgeable, professional and fun to talk to! Many thanks!!!
Date published: 2021-04-15
Rated 5 out of 5 by from turbo tax is great Turbo Tax is great Fast and easy done in less than an hour.
Date published: 2021-04-15
Rated 2 out of 5 by from TurboTax was okay but not efficient! This was my first time filing and the experience was simple and okay but false information. My mom sent me a 20% off code for first time filing that kept saying invalid. I was really frustrated because the email they sent me with the code kept sending me to another tax website smh. I was doing that for a few hours so my mom don't get her $25 gift card and I had to pay almost $200 to file for a small tax refund and I could've just went to a tax place here and got it done for a better price. I'm so disappointed with this service.
Date published: 2021-04-15
Rated 2 out of 5 by from Confusing The questions are confusing. There isn't enough to explain what some things mean. It says 1 free state filing on the box... but I still had to pay.
Date published: 2021-04-15
Rated 4 out of 5 by from Great way to handle taxes. Generally and over the program is helpful and well organized. The federal taxes go well. The NH state taxes are better, but still need improvement. This process is confusing and not accurate. I have to use tricks to make it work correctly.
Date published: 2021-04-15
Rated 4 out of 5 by from I Was at Tim Tebow event IT Was easy to do they walk me thought it great job not bad i learn alot
Date published: 2021-04-15
Rated 5 out of 5 by from TURBO TAX DELUXE EXCEPT FOR STATE TAX FILING IT WAS VERY EASY N.J. TAX PAYMENT STINKS
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 4987
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Time saving I have compared multiple online self- filing tax services and TurboTax is by far the easiest to follow. Love the ability to import all the files. Worth the price at the end
Date published: 2021-04-15
Rated 5 out of 5 by from great Very friendly oriented and easy to input information.
Date published: 2021-04-15
Rated 5 out of 5 by from turbo tax always amazes me I love how easy it is to navigate through everything, especially being a sole business owner and during the covid crisis! Turbo tax made it simple!
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is Terrific Bryan was very knowledgeable, professional and fun to talk to! Many thanks!!!
Date published: 2021-04-15
Rated 5 out of 5 by from turbo tax is great Turbo Tax is great Fast and easy done in less than an hour.
Date published: 2021-04-15
Rated 2 out of 5 by from TurboTax was okay but not efficient! This was my first time filing and the experience was simple and okay but false information. My mom sent me a 20% off code for first time filing that kept saying invalid. I was really frustrated because the email they sent me with the code kept sending me to another tax website smh. I was doing that for a few hours so my mom don't get her $25 gift card and I had to pay almost $200 to file for a small tax refund and I could've just went to a tax place here and got it done for a better price. I'm so disappointed with this service.
Date published: 2021-04-15
Rated 2 out of 5 by from Confusing The questions are confusing. There isn't enough to explain what some things mean. It says 1 free state filing on the box... but I still had to pay.
Date published: 2021-04-15
Rated 4 out of 5 by from Great way to handle taxes. Generally and over the program is helpful and well organized. The federal taxes go well. The NH state taxes are better, but still need improvement. This process is confusing and not accurate. I have to use tricks to make it work correctly.
Date published: 2021-04-15
Rated 4 out of 5 by from I Was at Tim Tebow event IT Was easy to do they walk me thought it great job not bad i learn alot
Date published: 2021-04-15
Rated 5 out of 5 by from TURBO TAX DELUXE EXCEPT FOR STATE TAX FILING IT WAS VERY EASY N.J. TAX PAYMENT STINKS
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 4987