TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from I LOVE TURBOTAX I BUY THE BOX. IT TAKES CARE OF MY FAMILY'S FILING NEEDS.
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax Super easy to use for a complete novice and really helpful
Date published: 2021-04-09
Rated 4 out of 5 by from pretty good It was a decent experience. I suppose it could've been better but it was easy enough
Date published: 2021-04-09
Rated 4 out of 5 by from Harder to navigate than expected I wasn't clear which type I needed and a few screens were unclear and I could not figure them out. I have to trust the program gives me an accurate tax return.
Date published: 2021-04-09
Rated 3 out of 5 by from TurboTax - good but could be better A. When entering 1099 investment data, TT should say clearly, If one does not download or enter details of asset sales, one will have to file 1099 on paper with form 8543! B. Entering 1099 misc income caused TT to assume one is running a business and answer a bunch of non-relevant questions on Schedule C.
Date published: 2021-04-09
Rated 5 out of 5 by from Very easy! Saved me a lot of money! It was time consuming, but well worth it. I found it very easy and honestly I wish I had known about this long ago.
Date published: 2021-04-09
Rated 5 out of 5 by from Taxes become a Treat with TurboTax! TurboTax takes the stress out of filing taxes! Plus we have comfort of knowing that tax professionals are right on hand if we should get stuck. It's a complete win-win!
Date published: 2021-04-09
Rated 3 out of 5 by from Trouble with file, unable to file elecytronic When trying to file electronic, file would not save. Message said I didn't have permission. Followed instruction to look at the file and the info box said the file was unlocked and I could read and write on the file. Still not able to save. So , the result is I must file by mail and have no electronic copy of the return.
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax is the Best! My experience with TurboTax has been amazing. It's so easy to file my tax returns every year! The tools to help you and side bars with helpful information to assist you.
Date published: 2021-04-09
Rated 5 out of 5 by from Double checking I have always done my own taxes but this year I noticed an odd fluke when I entered info from one of our 1099. My return exactly doubled. I decided to enlist the aide of your tax expert and he found the error and helped me file my correct return. Very professional assistance.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 4816
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I LOVE TURBOTAX I BUY THE BOX. IT TAKES CARE OF MY FAMILY'S FILING NEEDS.
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax Super easy to use for a complete novice and really helpful
Date published: 2021-04-09
Rated 4 out of 5 by from pretty good It was a decent experience. I suppose it could've been better but it was easy enough
Date published: 2021-04-09
Rated 4 out of 5 by from Harder to navigate than expected I wasn't clear which type I needed and a few screens were unclear and I could not figure them out. I have to trust the program gives me an accurate tax return.
Date published: 2021-04-09
Rated 3 out of 5 by from TurboTax - good but could be better A. When entering 1099 investment data, TT should say clearly, If one does not download or enter details of asset sales, one will have to file 1099 on paper with form 8543! B. Entering 1099 misc income caused TT to assume one is running a business and answer a bunch of non-relevant questions on Schedule C.
Date published: 2021-04-09
Rated 5 out of 5 by from Very easy! Saved me a lot of money! It was time consuming, but well worth it. I found it very easy and honestly I wish I had known about this long ago.
Date published: 2021-04-09
Rated 5 out of 5 by from Taxes become a Treat with TurboTax! TurboTax takes the stress out of filing taxes! Plus we have comfort of knowing that tax professionals are right on hand if we should get stuck. It's a complete win-win!
Date published: 2021-04-09
Rated 3 out of 5 by from Trouble with file, unable to file elecytronic When trying to file electronic, file would not save. Message said I didn't have permission. Followed instruction to look at the file and the info box said the file was unlocked and I could read and write on the file. Still not able to save. So , the result is I must file by mail and have no electronic copy of the return.
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax is the Best! My experience with TurboTax has been amazing. It's so easy to file my tax returns every year! The tools to help you and side bars with helpful information to assist you.
Date published: 2021-04-09
Rated 5 out of 5 by from Double checking I have always done my own taxes but this year I noticed an odd fluke when I entered info from one of our 1099. My return exactly doubled. I decided to enlist the aide of your tax expert and he found the error and helped me file my correct return. Very professional assistance.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 4816