TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from I fw TurboTax TurboTax was great overall and I will keep using the software.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is awesome When I use TurboTax it is always an easy uncomplicated process.
Date published: 2022-03-15
Rated 5 out of 5 by from Very happy with TurboTax. I have always been pleased with TurboTax's user friendly software and built in education and information. I was disappointed to see they were no longer partners with the IRS FreeFile program, but due to the simplicity of my return, I was thrilled to still be able to use TurboTax's free version. Beyond that, the paid versions are all quite reasonable. I'll use TurboTax as long as my return is simple enough for me to file on my own. I find it very intuitive, user friendly, and it's easy for me to ask questions, get information, and make sure I'm doing things right.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo tax is great outstanding Marcia was great to me very helpful I appreciate it so much thank you
Date published: 2022-03-15
Rated 4 out of 5 by from Is very good. Have used at least 3 years/ Minor issues resolved with a live person. I recommend Turbo Tax.
Date published: 2022-03-15
Rated 2 out of 5 by from Most miserable tax return in my 80 years. Connections disappear! the work doesn't flow automatically to the next correct box. Numbers are not allowed to be entered in the correct places? Why? Of course... it's ALL MY fault! What used to take a half hour or so, took two days this year! There is someone out here that will do it all for us for the price of the software! And without an upset stomach!!
Date published: 2022-03-15
Rated 5 out of 5 by from The excellence is in the people Both Ruby and David were great people to work with, would gladly work with them again
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax is easy Turbo tax made it easy to fill out the tax forms. We have used it before and will use it again
Date published: 2022-03-15
Rated 2 out of 5 by from Not good this year 2021 Very hard to find help. Major financial institution not available for import though logo displayed above menu. Multiple re-clicks at important places because first click didn't work. 12 year user and it has never been this bad.
Date published: 2022-03-15
Rated 5 out of 5 by from Jennifer was Awesome! I have used Turbo Tax for many years....this is the first with Full Service. I felt very confident with Jennifer's help. Thankyou Jennifer!
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4813
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I fw TurboTax TurboTax was great overall and I will keep using the software.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is awesome When I use TurboTax it is always an easy uncomplicated process.
Date published: 2022-03-15
Rated 5 out of 5 by from Very happy with TurboTax. I have always been pleased with TurboTax's user friendly software and built in education and information. I was disappointed to see they were no longer partners with the IRS FreeFile program, but due to the simplicity of my return, I was thrilled to still be able to use TurboTax's free version. Beyond that, the paid versions are all quite reasonable. I'll use TurboTax as long as my return is simple enough for me to file on my own. I find it very intuitive, user friendly, and it's easy for me to ask questions, get information, and make sure I'm doing things right.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo tax is great outstanding Marcia was great to me very helpful I appreciate it so much thank you
Date published: 2022-03-15
Rated 4 out of 5 by from Is very good. Have used at least 3 years/ Minor issues resolved with a live person. I recommend Turbo Tax.
Date published: 2022-03-15
Rated 2 out of 5 by from Most miserable tax return in my 80 years. Connections disappear! the work doesn't flow automatically to the next correct box. Numbers are not allowed to be entered in the correct places? Why? Of course... it's ALL MY fault! What used to take a half hour or so, took two days this year! There is someone out here that will do it all for us for the price of the software! And without an upset stomach!!
Date published: 2022-03-15
Rated 5 out of 5 by from The excellence is in the people Both Ruby and David were great people to work with, would gladly work with them again
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax is easy Turbo tax made it easy to fill out the tax forms. We have used it before and will use it again
Date published: 2022-03-15
Rated 2 out of 5 by from Not good this year 2021 Very hard to find help. Major financial institution not available for import though logo displayed above menu. Multiple re-clicks at important places because first click didn't work. 12 year user and it has never been this bad.
Date published: 2022-03-15
Rated 5 out of 5 by from Jennifer was Awesome! I have used Turbo Tax for many years....this is the first with Full Service. I felt very confident with Jennifer's help. Thankyou Jennifer!
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4813