TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
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Rated 3 out of 5 by from Turbo tax works for me I wish they would have said something like, "If you used us last year, use last year's information." This would have saved me so much time and headache!
Date published: 2023-04-07
Rated 5 out of 5 by from turbo tax was informative and easy to use Turbo tax was very informative and easy to use! I will be using Turbo tax again.
Date published: 2023-04-07
Rated 1 out of 5 by from Can't file state taxes through mail Must pay extra Over easy to set up. But at the end, it does not give you the option to file state taxes through mail and can only file electronically and pay and extra $25 to do so.
Date published: 2023-04-07
Rated 5 out of 5 by from turbo tax is awesome! Was able to do it under my own convenience and schedule. Also able to speak with a professional expert who answer all of my questions.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax is amazing!! Using turbo tax for my 3rd year and I’m still very pleased! Very simple and easy to file all by yourself! I’ll always file with turbo it’s always my go to!
Date published: 2023-04-07
Rated 5 out of 5 by from Cool nice and easy to use, clean and neat to use, should use more
Date published: 2023-04-07
Rated 2 out of 5 by from Cost is deceiving Cost is deceiving. I originally started with the free option, turned into $29, then somehow came out owing TurboTax $118.
Date published: 2023-04-07
Rated 5 out of 5 by from So Convinient My last year of taxes went terrible when I went to H&R Block. I was told they might do a better job. They costed more, and I ended up having to pay taxes. It was the worst.
Date published: 2023-04-07
Rated 5 out of 5 by from Thank you TurboTax! It was a pleasant experience for my first time filing taxes.
Date published: 2023-04-07
Rated 3 out of 5 by from Turbo Tax can be awkward Turbo Tax is the only tax software I have ever used. After years of usage with the software on my computer, I found it hard to get used to the on-line method. In the past I rated TT as great software. I found this years version as harder to get used to. I was out of balance because the software kept telling me that I didn't file a 2021 return even though I did. Using the help options was confusing and didn't resolve the issue so I just kept going even though it may have taken a little longer.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4413
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Select all that apply to find reviewers similar to you.
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Rated 3 out of 5 by from Turbo tax works for me I wish they would have said something like, "If you used us last year, use last year's information." This would have saved me so much time and headache!
Date published: 2023-04-07
Rated 5 out of 5 by from turbo tax was informative and easy to use Turbo tax was very informative and easy to use! I will be using Turbo tax again.
Date published: 2023-04-07
Rated 1 out of 5 by from Can't file state taxes through mail Must pay extra Over easy to set up. But at the end, it does not give you the option to file state taxes through mail and can only file electronically and pay and extra $25 to do so.
Date published: 2023-04-07
Rated 5 out of 5 by from turbo tax is awesome! Was able to do it under my own convenience and schedule. Also able to speak with a professional expert who answer all of my questions.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax is amazing!! Using turbo tax for my 3rd year and I’m still very pleased! Very simple and easy to file all by yourself! I’ll always file with turbo it’s always my go to!
Date published: 2023-04-07
Rated 5 out of 5 by from Cool nice and easy to use, clean and neat to use, should use more
Date published: 2023-04-07
Rated 2 out of 5 by from Cost is deceiving Cost is deceiving. I originally started with the free option, turned into $29, then somehow came out owing TurboTax $118.
Date published: 2023-04-07
Rated 5 out of 5 by from So Convinient My last year of taxes went terrible when I went to H&R Block. I was told they might do a better job. They costed more, and I ended up having to pay taxes. It was the worst.
Date published: 2023-04-07
Rated 5 out of 5 by from Thank you TurboTax! It was a pleasant experience for my first time filing taxes.
Date published: 2023-04-07
Rated 3 out of 5 by from Turbo Tax can be awkward Turbo Tax is the only tax software I have ever used. After years of usage with the software on my computer, I found it hard to get used to the on-line method. In the past I rated TT as great software. I found this years version as harder to get used to. I was out of balance because the software kept telling me that I didn't file a 2021 return even though I did. Using the help options was confusing and didn't resolve the issue so I just kept going even though it may have taken a little longer.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4413