TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Using TurboTax for 6 years now! Easy to navigate through, reasonable price to pay for service, wonderful live customer service! I only paid $119 for my taxes to be filed which included filing jointly, child, 3 different W-2's, & a 1099-G.
Date published: 2022-03-20
Rated 5 out of 5 by from QUICK AND EASY TO USE I HAVE USED THE FREE VERISON FOR 3 YEARS. EASY TO USE HAD SOMEONE PREPARE IN THE PAST SO WAS HESITANT BUT I GOT IT DONE IN NO TIME
Date published: 2022-03-20
Rated 2 out of 5 by from Turbotax still has issues Buying the business edition, I still had to search how to add Door Dash mileage deduction. You would think the program would walk you through it but not this year.
Date published: 2022-03-20
Rated 5 out of 5 by from Long time TurboTax user. Have always used TurboTax I just absolutely love how easy they make everything plus the peace of mind I get using there max benefits package.
Date published: 2022-03-20
Rated 5 out of 5 by from It was easier than I thought It was all very easy and my accountant helped me through previous years errors! Awesome.
Date published: 2022-03-20
Rated 2 out of 5 by from why are you charging money this year for returns? Not Happy with the additional chargs to file after paying $50 for the disc
Date published: 2022-03-20
Rated 3 out of 5 by from TurboTax 2021 Review - Error: 7001 I have been using TurboTax for many years! I remember using the short videos clips that would help with different issues. BUT for the first time I encountered an on-going problem. After loading TurboTax and using it for a few hours, I would save the file and close it for the day. The next time I restarted it, I got the Error 70001 and it would NOT restart. I followed all the recommendations to try and resolve the issue but nothing worked. The 'wrok-around' solution was to restart the PC and than restart TurboTax. This 'work-around' was used every time I restarted TurboTax. Extremely annoying! I managed to file my returns but this problem should be addressed. Once again, I followed all the TurboTax solution-recommendation listed under 'Help' . . nothing worked. Not a happy user this year, however TurboTax DID get the job none!
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo tax is Great! The online service is fast and easy to use. Great product
Date published: 2022-03-20
Rated 5 out of 5 by from Awesome help a lot for tax. easy. professional. quick to learn.
Date published: 2022-03-20
Rated 4 out of 5 by from Easy to use It's pretty easy but it takes a little while to get everything done.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4407
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Using TurboTax for 6 years now! Easy to navigate through, reasonable price to pay for service, wonderful live customer service! I only paid $119 for my taxes to be filed which included filing jointly, child, 3 different W-2's, & a 1099-G.
Date published: 2022-03-20
Rated 5 out of 5 by from QUICK AND EASY TO USE I HAVE USED THE FREE VERISON FOR 3 YEARS. EASY TO USE HAD SOMEONE PREPARE IN THE PAST SO WAS HESITANT BUT I GOT IT DONE IN NO TIME
Date published: 2022-03-20
Rated 2 out of 5 by from Turbotax still has issues Buying the business edition, I still had to search how to add Door Dash mileage deduction. You would think the program would walk you through it but not this year.
Date published: 2022-03-20
Rated 5 out of 5 by from Long time TurboTax user. Have always used TurboTax I just absolutely love how easy they make everything plus the peace of mind I get using there max benefits package.
Date published: 2022-03-20
Rated 5 out of 5 by from It was easier than I thought It was all very easy and my accountant helped me through previous years errors! Awesome.
Date published: 2022-03-20
Rated 2 out of 5 by from why are you charging money this year for returns? Not Happy with the additional chargs to file after paying $50 for the disc
Date published: 2022-03-20
Rated 3 out of 5 by from TurboTax 2021 Review - Error: 7001 I have been using TurboTax for many years! I remember using the short videos clips that would help with different issues. BUT for the first time I encountered an on-going problem. After loading TurboTax and using it for a few hours, I would save the file and close it for the day. The next time I restarted it, I got the Error 70001 and it would NOT restart. I followed all the recommendations to try and resolve the issue but nothing worked. The 'wrok-around' solution was to restart the PC and than restart TurboTax. This 'work-around' was used every time I restarted TurboTax. Extremely annoying! I managed to file my returns but this problem should be addressed. Once again, I followed all the TurboTax solution-recommendation listed under 'Help' . . nothing worked. Not a happy user this year, however TurboTax DID get the job none!
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo tax is Great! The online service is fast and easy to use. Great product
Date published: 2022-03-20
Rated 5 out of 5 by from Awesome help a lot for tax. easy. professional. quick to learn.
Date published: 2022-03-20
Rated 4 out of 5 by from Easy to use It's pretty easy but it takes a little while to get everything done.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4407