TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from The best in the buisness In my first time filing taxes, turbo tax really shed some light for me and helped.me alot!!!
Date published: 2022-03-14
Rated 5 out of 5 by from another year in the books simple and hastle free...very easy to use. highly recommend it
Date published: 2022-03-14
Rated 1 out of 5 by from TurboTax 2021 ate my files I installed TurboTax in January 2022 and it found my 2020 tax form and populated the 2021 form to start. I saved and shut down so that I could wait to get all of my forms and data in order. I re-opened TurboTax in February, and it needed to update (it always says that every time you open the program). This time it took a long time and when it finally started the forms, all of my prior entered and populated information was missing. I tried to find out what happened and looked in my computer's directory structure. All of the TurboTax material, including forms, filed returns, and TurboTax software going back for 5 years was gone. Deleted. Even the directory structure had changed. So, after wasting a couple of hours on the phone with various tech people at Intuit, I had to face the fact that TurboTax acted like a malware program and deleted files. I know this won't show up on their website because I now have attitude, but after 20 year, this is the last time I will use TurboTax, and I intend to demand my money back.
Date published: 2022-03-14
Rated 4 out of 5 by from Turbo Tax is good. Turbo Tax is good. Thank you fir all your help and please advise when I can file my State Taxes.
Date published: 2022-03-14
Rated 5 out of 5 by from Wonderful My preparer was excellent and patient thanks Leydi
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo tax was great Walked me through easy.easiest tax help I could have had
Date published: 2022-03-14
Rated 5 out of 5 by from amazing! super simple and easy always use turbo tax to file
Date published: 2022-03-14
Rated 5 out of 5 by from I love Turbo Tax Premier I love using Turbo Tax to prepare and file my federal and state income taxes every year. After using it the first time each subsequent year it automatically imports your data from the previous year as a starting point and by simply answering the question (inputting data) your taxes are prepared with the information being entered on the appropriate forms. So simple and easy. You do not need to be a tax expert.
Date published: 2022-03-14
Rated 3 out of 5 by from OPM annuity clunker For first time in all the years I've used Turbo Tax, reporting 1099-R for OPM annuity went without a hitch. This year, I was asked for cost at annuity and sent to Line 3 of Simplified form -- no explanation of why or where to look for info. Maybe I found the right answer in TurboTax "help;" maybe not. NEXT YEAR, PLEASE INCLUDE APPROPRIATE HELP IN THE APPROPRIATE PLACE -- no more requiring a non-expert to guess if we've found the right answer. The whole point of TurboTax is to make tax filing simple for non-experts, $45 insurance because I feel insecure about Line 3 Simplified form -- it would be nice if you admit you made a mistake and refund my $45.
Date published: 2022-03-14
Rated 5 out of 5 by from So Simple To Use!!! I have an LLC, and Turbo Tax makes it so easy to file my business taxes!
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4407
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from The best in the buisness In my first time filing taxes, turbo tax really shed some light for me and helped.me alot!!!
Date published: 2022-03-14
Rated 5 out of 5 by from another year in the books simple and hastle free...very easy to use. highly recommend it
Date published: 2022-03-14
Rated 1 out of 5 by from TurboTax 2021 ate my files I installed TurboTax in January 2022 and it found my 2020 tax form and populated the 2021 form to start. I saved and shut down so that I could wait to get all of my forms and data in order. I re-opened TurboTax in February, and it needed to update (it always says that every time you open the program). This time it took a long time and when it finally started the forms, all of my prior entered and populated information was missing. I tried to find out what happened and looked in my computer's directory structure. All of the TurboTax material, including forms, filed returns, and TurboTax software going back for 5 years was gone. Deleted. Even the directory structure had changed. So, after wasting a couple of hours on the phone with various tech people at Intuit, I had to face the fact that TurboTax acted like a malware program and deleted files. I know this won't show up on their website because I now have attitude, but after 20 year, this is the last time I will use TurboTax, and I intend to demand my money back.
Date published: 2022-03-14
Rated 4 out of 5 by from Turbo Tax is good. Turbo Tax is good. Thank you fir all your help and please advise when I can file my State Taxes.
Date published: 2022-03-14
Rated 5 out of 5 by from Wonderful My preparer was excellent and patient thanks Leydi
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo tax was great Walked me through easy.easiest tax help I could have had
Date published: 2022-03-14
Rated 5 out of 5 by from amazing! super simple and easy always use turbo tax to file
Date published: 2022-03-14
Rated 5 out of 5 by from I love Turbo Tax Premier I love using Turbo Tax to prepare and file my federal and state income taxes every year. After using it the first time each subsequent year it automatically imports your data from the previous year as a starting point and by simply answering the question (inputting data) your taxes are prepared with the information being entered on the appropriate forms. So simple and easy. You do not need to be a tax expert.
Date published: 2022-03-14
Rated 3 out of 5 by from OPM annuity clunker For first time in all the years I've used Turbo Tax, reporting 1099-R for OPM annuity went without a hitch. This year, I was asked for cost at annuity and sent to Line 3 of Simplified form -- no explanation of why or where to look for info. Maybe I found the right answer in TurboTax "help;" maybe not. NEXT YEAR, PLEASE INCLUDE APPROPRIATE HELP IN THE APPROPRIATE PLACE -- no more requiring a non-expert to guess if we've found the right answer. The whole point of TurboTax is to make tax filing simple for non-experts, $45 insurance because I feel insecure about Line 3 Simplified form -- it would be nice if you admit you made a mistake and refund my $45.
Date published: 2022-03-14
Rated 5 out of 5 by from So Simple To Use!!! I have an LLC, and Turbo Tax makes it so easy to file my business taxes!
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4407