TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Wish there was a live person to help ask questions It always kicks back I did something wrong which is stressful. Wish there was a number to call
Date published: 2023-04-09
Rated 5 out of 5 by from Easy to use and very helpful This has made life much easier during tax season and relieved so much stress from our lives!
Date published: 2023-04-09
Rated 4 out of 5 by from Turbo Tax is very good Make it easier for use. We want to protect our privacy
Date published: 2023-04-09
Rated 5 out of 5 by from First time TurboTax Customer A+++ First time user of TurboTax and it was super simple and easy to use. Any questions were answered with their "Help" popup boxes. Making payment for my state taxes was simple and easy to do. This was the most comfortable and stress free I've every been while doing my taxes.
Date published: 2023-04-09
Rated 2 out of 5 by from Easy to use, but way over priced I like Turbo tax, it is convenient. I do not like the constant upsell or the high fees charged. But what really chaps my hide is the hidden fees on everything... like the sneaky 40 dollar fee for using my return to pay for turbotax. Shame on you.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is very helpful! I have used Turbotax for the last 5 years and love it.
Date published: 2023-04-09
Rated 5 out of 5 by from 8 years strong Been using for small business for 8 years with fast awesome experiences.
Date published: 2023-04-09
Rated 4 out of 5 by from Easy to Use Helps answer any questions. Very easy to use. It's my go to.
Date published: 2023-04-09
Rated 1 out of 5 by from TurboTax is predatory TurboTax has made it impossible to file taxes easily and cheaply. They are predatory.
Date published: 2023-04-09
Rated 3 out of 5 by from Turbo Tax gets harder to use every year. It took me three tries to get my Federal taxes accepted this year. That's a first. Each time the program told me that there were no errors. To finally fix it, I had to manually go into a form and change a few things that should have been updated automatically but weren't. You can see a nice example of the care they took looking for errors towards the end when it asks you to click on the "Sing up now" button. I guess if autocorrect says it's okay then everything's fine.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 4113
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Wish there was a live person to help ask questions It always kicks back I did something wrong which is stressful. Wish there was a number to call
Date published: 2023-04-09
Rated 5 out of 5 by from Easy to use and very helpful This has made life much easier during tax season and relieved so much stress from our lives!
Date published: 2023-04-09
Rated 4 out of 5 by from Turbo Tax is very good Make it easier for use. We want to protect our privacy
Date published: 2023-04-09
Rated 5 out of 5 by from First time TurboTax Customer A+++ First time user of TurboTax and it was super simple and easy to use. Any questions were answered with their "Help" popup boxes. Making payment for my state taxes was simple and easy to do. This was the most comfortable and stress free I've every been while doing my taxes.
Date published: 2023-04-09
Rated 2 out of 5 by from Easy to use, but way over priced I like Turbo tax, it is convenient. I do not like the constant upsell or the high fees charged. But what really chaps my hide is the hidden fees on everything... like the sneaky 40 dollar fee for using my return to pay for turbotax. Shame on you.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is very helpful! I have used Turbotax for the last 5 years and love it.
Date published: 2023-04-09
Rated 5 out of 5 by from 8 years strong Been using for small business for 8 years with fast awesome experiences.
Date published: 2023-04-09
Rated 4 out of 5 by from Easy to Use Helps answer any questions. Very easy to use. It's my go to.
Date published: 2023-04-09
Rated 1 out of 5 by from TurboTax is predatory TurboTax has made it impossible to file taxes easily and cheaply. They are predatory.
Date published: 2023-04-09
Rated 3 out of 5 by from Turbo Tax gets harder to use every year. It took me three tries to get my Federal taxes accepted this year. That's a first. Each time the program told me that there were no errors. To finally fix it, I had to manually go into a form and change a few things that should have been updated automatically but weren't. You can see a nice example of the care they took looking for errors towards the end when it asks you to click on the "Sing up now" button. I guess if autocorrect says it's okay then everything's fine.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 4113