TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not so hot this year I have used Turbo Tax for a number of years with great success. This year was a pain. The questions were not clear. The mistakes that I made were not clearly indicated. I have sold houses before, but this time it was a mess getting everything completed due to the above
Date published: 2022-03-24
Rated 5 out of 5 by from Simplifies so much Relatively painless process for what could otherwise be an absolute nightmare
Date published: 2022-03-24
Rated 5 out of 5 by from Professionalism Easy program and quick and easy chat sessions with
Date published: 2022-03-24
Rated 3 out of 5 by from The price kept going up . . . . The initial price was fair, but as I progressed, I needed more and more complex "versions". My tax situation is not very complicated
Date published: 2022-03-24
Rated 3 out of 5 by from Infinite loop It says there that I have an error in my state return but it won't identify it, and if I try to correct it it sends me back to the previous screen.
Date published: 2022-03-24
Rated 5 out of 5 by from TurboTax is Awesome TurboTax made my day today! Thank you TurboTax staff, congratulations for your good support, customer service.
Date published: 2022-03-24
Rated 5 out of 5 by from turbo great and lots of help every year i use it super helpful
Date published: 2022-03-24
Rated 4 out of 5 by from Good, but certainly not free. Helpful assistance when needed for working through problems.
Date published: 2022-03-24
Rated 5 out of 5 by from TurboTax helped me understand my taxes this year This was the first year I filed with self-employment taxes (whereas previously, I had filed using a W-2). My tax expert thoroughly explained what everything meant on my tax form, and she helped me get the best possible outcome.
Date published: 2022-03-24
Rated 5 out of 5 by from Good Job It was a good experience. The customer experience was great.
Date published: 2022-03-24
All TurboTax® Offerings Reviews - Page 4113
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not so hot this year I have used Turbo Tax for a number of years with great success. This year was a pain. The questions were not clear. The mistakes that I made were not clearly indicated. I have sold houses before, but this time it was a mess getting everything completed due to the above
Date published: 2022-03-24
Rated 5 out of 5 by from Simplifies so much Relatively painless process for what could otherwise be an absolute nightmare
Date published: 2022-03-24
Rated 5 out of 5 by from Professionalism Easy program and quick and easy chat sessions with
Date published: 2022-03-24
Rated 3 out of 5 by from The price kept going up . . . . The initial price was fair, but as I progressed, I needed more and more complex "versions". My tax situation is not very complicated
Date published: 2022-03-24
Rated 3 out of 5 by from Infinite loop It says there that I have an error in my state return but it won't identify it, and if I try to correct it it sends me back to the previous screen.
Date published: 2022-03-24
Rated 5 out of 5 by from TurboTax is Awesome TurboTax made my day today! Thank you TurboTax staff, congratulations for your good support, customer service.
Date published: 2022-03-24
Rated 5 out of 5 by from turbo great and lots of help every year i use it super helpful
Date published: 2022-03-24
Rated 4 out of 5 by from Good, but certainly not free. Helpful assistance when needed for working through problems.
Date published: 2022-03-24
Rated 5 out of 5 by from TurboTax helped me understand my taxes this year This was the first year I filed with self-employment taxes (whereas previously, I had filed using a W-2). My tax expert thoroughly explained what everything meant on my tax form, and she helped me get the best possible outcome.
Date published: 2022-03-24
Rated 5 out of 5 by from Good Job It was a good experience. The customer experience was great.
Date published: 2022-03-24
All TurboTax® Offerings Reviews - Page 4113