TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from It took too long Turbo tax took too long and asked wo many questions.
Date published: 2021-02-27
Rated 5 out of 5 by from Great service Easy to use and helpful items along the way to help you file taxes
Date published: 2021-02-27
Rated 3 out of 5 by from Average Performance Don't care for the Expert feature or lack of details on responses to question. Requested live chat, but only received pre-programmed responses that were not helpful.
Date published: 2021-02-27
Rated 5 out of 5 by from Very Helpful and Professional Very easy step by step and if you are not sure or get stuck there is always a professional a click away to rescue you!
Date published: 2021-02-27
Rated 2 out of 5 by from Clunky Failed to let me eFile my NY State return but not tell me why.
Date published: 2021-02-27
Rated 5 out of 5 by from They make taxes a breeze!!! Turbo tax will get every penny you are owed, they will check every nook and corner. I wouldn't be surprised if they found the loose change in the couch for you! Every section has a pop up you can click that will explain everything clearly and understandable if you don't know what it is. Just great all around.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to Use I have never had issues with TurboTax - it has always been easy to use. Very user friendly.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax makes fixing taxes user-friendly! Turbo Tax is quick, very efficient and up-to-date with changes.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is AWESOME! Simplest online method I've ever used to prepare my taxes.
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome Turbotax has been doing my taxes or at least making it possible for me to do my taxes with the security of knowing if I have a problem I can get help from a live agent for 2 yrsnow
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 3194
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from It took too long Turbo tax took too long and asked wo many questions.
Date published: 2021-02-27
Rated 5 out of 5 by from Great service Easy to use and helpful items along the way to help you file taxes
Date published: 2021-02-27
Rated 3 out of 5 by from Average Performance Don't care for the Expert feature or lack of details on responses to question. Requested live chat, but only received pre-programmed responses that were not helpful.
Date published: 2021-02-27
Rated 5 out of 5 by from Very Helpful and Professional Very easy step by step and if you are not sure or get stuck there is always a professional a click away to rescue you!
Date published: 2021-02-27
Rated 2 out of 5 by from Clunky Failed to let me eFile my NY State return but not tell me why.
Date published: 2021-02-27
Rated 5 out of 5 by from They make taxes a breeze!!! Turbo tax will get every penny you are owed, they will check every nook and corner. I wouldn't be surprised if they found the loose change in the couch for you! Every section has a pop up you can click that will explain everything clearly and understandable if you don't know what it is. Just great all around.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to Use I have never had issues with TurboTax - it has always been easy to use. Very user friendly.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax makes fixing taxes user-friendly! Turbo Tax is quick, very efficient and up-to-date with changes.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is AWESOME! Simplest online method I've ever used to prepare my taxes.
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome Turbotax has been doing my taxes or at least making it possible for me to do my taxes with the security of knowing if I have a problem I can get help from a live agent for 2 yrsnow
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 3194