TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy & Reliable Easy & Reliable. Fast, guided, expert chat available or a phone call free.
Date published: 2021-02-27
Rated 5 out of 5 by from I love Turbo Tax Always there to help when I need it with a live tax professional! I wouldn't do my taxes anywhere else! It's so simple and easy!
Date published: 2021-02-27
Rated 4 out of 5 by from turbo tax was great I did not have to speack to a operator I found the process to be pretty easy.
Date published: 2021-02-27
Rated 5 out of 5 by from turbo tax is great I have had great experiences with Turbo Tax. I hope to use Turbo Tax in the future
Date published: 2021-02-27
Rated 1 out of 5 by from Too Complex and Buggy This year's TurboTax is the worst version I've ever worked with and filled with little bugs that have you going in circles for days. Several entries were deleted (not by me) making me do them over. Other entries were added (not by me) making me delete them. Again, and again. The 'interview' style has become so convoluted. Instead of being able to just go in there and fix the numbers you need to fix, you have to sit through all the questions again. Then it refers to numbers that don't make sense, and with no way to see where they come from. My taxes are slightly more complex than normal (wife is normal, I am self-employed), but we've had no issues for several years. This year's version just ensures we will never use TurboTax again.
Date published: 2021-02-27
Rated 5 out of 5 by from Super Easy Takes less than an hour. Very easy and self-explanatory
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax makes it easy! I use Turbo Tax every year! It is the best tax product out there and I am a professional Bookkeeper!
Date published: 2021-02-27
Rated 4 out of 5 by from Solid, if not increasingly pricier over the years. I've been using TurboTax for some time now, and it's been good in giving me confidence while filing. However, I've noticed that each year the cost to file with TurboTax has increased, and at times I have considered using another software. Time will tell.
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo tax easy to use but, the disclosers are hard to understand.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is Great Simple easy to navigate didn’t even need help from the live representative but glad it was an option
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 2857
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy & Reliable Easy & Reliable. Fast, guided, expert chat available or a phone call free.
Date published: 2021-02-27
Rated 5 out of 5 by from I love Turbo Tax Always there to help when I need it with a live tax professional! I wouldn't do my taxes anywhere else! It's so simple and easy!
Date published: 2021-02-27
Rated 4 out of 5 by from turbo tax was great I did not have to speack to a operator I found the process to be pretty easy.
Date published: 2021-02-27
Rated 5 out of 5 by from turbo tax is great I have had great experiences with Turbo Tax. I hope to use Turbo Tax in the future
Date published: 2021-02-27
Rated 1 out of 5 by from Too Complex and Buggy This year's TurboTax is the worst version I've ever worked with and filled with little bugs that have you going in circles for days. Several entries were deleted (not by me) making me do them over. Other entries were added (not by me) making me delete them. Again, and again. The 'interview' style has become so convoluted. Instead of being able to just go in there and fix the numbers you need to fix, you have to sit through all the questions again. Then it refers to numbers that don't make sense, and with no way to see where they come from. My taxes are slightly more complex than normal (wife is normal, I am self-employed), but we've had no issues for several years. This year's version just ensures we will never use TurboTax again.
Date published: 2021-02-27
Rated 5 out of 5 by from Super Easy Takes less than an hour. Very easy and self-explanatory
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax makes it easy! I use Turbo Tax every year! It is the best tax product out there and I am a professional Bookkeeper!
Date published: 2021-02-27
Rated 4 out of 5 by from Solid, if not increasingly pricier over the years. I've been using TurboTax for some time now, and it's been good in giving me confidence while filing. However, I've noticed that each year the cost to file with TurboTax has increased, and at times I have considered using another software. Time will tell.
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo tax easy to use but, the disclosers are hard to understand.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is Great Simple easy to navigate didn’t even need help from the live representative but glad it was an option
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 2857