TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from First time on internet I have always bought and used the CD version. This is first time direct on internet. Only problem area I had was entering the mortgage insurance with FHA when they did not send a Form 1098-- eventually I got the cost in
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is awesome. I had to call for support and a man named Randy out of IL was very considerate and helpful. He talked me through my issue and was willing to stay on the line to assist me even further. I was very relieved after talking with him.
Date published: 2021-02-26
Rated 4 out of 5 by from turbo tax is good Turbo Tax is quick and easy, I will tell u more when I get my refund back
Date published: 2021-02-26
Rated 4 out of 5 by from THANK YOU I signed up for the live help and it was amazing. Thank you Turbo Tax.
Date published: 2021-02-26
Rated 4 out of 5 by from first time for me it was good the reviewer was awesome but I was confuse about the price I was expecting one thing an it went up twice. I will be using it again.
Date published: 2021-02-26
Rated 4 out of 5 by from EIC and Adoption Credit was Walk Through Confusing The EIC needed better explanation - this year's vs. last year's wording was confusing. I adopted my 2 children 2 years ago and it was not clear whether or not I needed to fill out the 8839 form each year and unsure why the information doesn't transfer from year to year... still confused about this and hoping I did it right.
Date published: 2021-02-26
Rated 4 out of 5 by from easy to use easy to use quick and i love how u guys safe info so i dont have to re-enter my info mutiple times
Date published: 2021-02-26
Rated 2 out of 5 by from Program malfunction The software wouldn't let me leave a box blank on form 1099-R forcing me to forego e-filing and I had to request mail option.
Date published: 2021-02-26
Rated 5 out of 5 by from great easy and fast have been using for years . will continue to use
Date published: 2021-02-26
Rated 5 out of 5 by from i love turbo! great, very helpful answered every question i had.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 2843
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from First time on internet I have always bought and used the CD version. This is first time direct on internet. Only problem area I had was entering the mortgage insurance with FHA when they did not send a Form 1098-- eventually I got the cost in
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is awesome. I had to call for support and a man named Randy out of IL was very considerate and helpful. He talked me through my issue and was willing to stay on the line to assist me even further. I was very relieved after talking with him.
Date published: 2021-02-26
Rated 4 out of 5 by from turbo tax is good Turbo Tax is quick and easy, I will tell u more when I get my refund back
Date published: 2021-02-26
Rated 4 out of 5 by from THANK YOU I signed up for the live help and it was amazing. Thank you Turbo Tax.
Date published: 2021-02-26
Rated 4 out of 5 by from first time for me it was good the reviewer was awesome but I was confuse about the price I was expecting one thing an it went up twice. I will be using it again.
Date published: 2021-02-26
Rated 4 out of 5 by from EIC and Adoption Credit was Walk Through Confusing The EIC needed better explanation - this year's vs. last year's wording was confusing. I adopted my 2 children 2 years ago and it was not clear whether or not I needed to fill out the 8839 form each year and unsure why the information doesn't transfer from year to year... still confused about this and hoping I did it right.
Date published: 2021-02-26
Rated 4 out of 5 by from easy to use easy to use quick and i love how u guys safe info so i dont have to re-enter my info mutiple times
Date published: 2021-02-26
Rated 2 out of 5 by from Program malfunction The software wouldn't let me leave a box blank on form 1099-R forcing me to forego e-filing and I had to request mail option.
Date published: 2021-02-26
Rated 5 out of 5 by from great easy and fast have been using for years . will continue to use
Date published: 2021-02-26
Rated 5 out of 5 by from i love turbo! great, very helpful answered every question i had.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 2843