TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Taxes made easy! It was great to have the helpful questions in each section to help you better understand the tax lingo and getting taxes done easy.
Date published: 2021-02-22
Rated 3 out of 5 by from Got the job done Reformat of site, while it appeared to be "helpful" made the process annoying. The site forced multiple reviews... 4 of them in fact, of the information. I understand this may be to help new users. Overall; layout and process gave the taste of one trying to move behavior to favor the "do for me" button.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax makes it easy! Turbo Tax makes filing a breeze. It asks the questions I would never know to ask, and it helps you figure out where to find the answers.
Date published: 2021-02-22
Rated 5 out of 5 by from Love this program. I have been using it for years I will never change the way I prepare my taxes. because Turbo Tax makes things so easy for me to use
Date published: 2021-02-22
Rated 5 out of 5 by from Turbotax is amazing Excellent tips as how to file taxes properly and with examples.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy to follow been using it for years. Easy and quick to do your taxes
Date published: 2021-02-22
Rated 5 out of 5 by from TURBOTAX ROCKSSSSSSS Very easy to use.... A must have for self employed people. Turbotax is on your side......
Date published: 2021-02-22
Rated 1 out of 5 by from Nickle and Dimes You TurboTax is way too expensive and will nickle and dime you all over the place. They also try ask you over and over to upgrade to their more expensive versions and upgrades.
Date published: 2021-02-22
Rated 3 out of 5 by from Sufficient but glitchy software If you don't make any mistakes when filling out the initial survey, you'll do fine. If you have to "revisit" a section, good luck. The revisit button is glitchy and may just return you to the same navigation screen. If you're like me, and don't catch the error before you pay to file, then your last hope of completely clearing your return and starting from scratch to work around their software glitch is removed. This should not matter if the revisit button was working properly. Trying to report a software bug is tedious and not worth it. I sat for 40 minutes on the support line before giving up. I will have to try to file by mail to remove the offending error.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax makes it easy The Turbo Tax process was easy and straight forward
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 2483
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Taxes made easy! It was great to have the helpful questions in each section to help you better understand the tax lingo and getting taxes done easy.
Date published: 2021-02-22
Rated 3 out of 5 by from Got the job done Reformat of site, while it appeared to be "helpful" made the process annoying. The site forced multiple reviews... 4 of them in fact, of the information. I understand this may be to help new users. Overall; layout and process gave the taste of one trying to move behavior to favor the "do for me" button.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax makes it easy! Turbo Tax makes filing a breeze. It asks the questions I would never know to ask, and it helps you figure out where to find the answers.
Date published: 2021-02-22
Rated 5 out of 5 by from Love this program. I have been using it for years I will never change the way I prepare my taxes. because Turbo Tax makes things so easy for me to use
Date published: 2021-02-22
Rated 5 out of 5 by from Turbotax is amazing Excellent tips as how to file taxes properly and with examples.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy to follow been using it for years. Easy and quick to do your taxes
Date published: 2021-02-22
Rated 5 out of 5 by from TURBOTAX ROCKSSSSSSS Very easy to use.... A must have for self employed people. Turbotax is on your side......
Date published: 2021-02-22
Rated 1 out of 5 by from Nickle and Dimes You TurboTax is way too expensive and will nickle and dime you all over the place. They also try ask you over and over to upgrade to their more expensive versions and upgrades.
Date published: 2021-02-22
Rated 3 out of 5 by from Sufficient but glitchy software If you don't make any mistakes when filling out the initial survey, you'll do fine. If you have to "revisit" a section, good luck. The revisit button is glitchy and may just return you to the same navigation screen. If you're like me, and don't catch the error before you pay to file, then your last hope of completely clearing your return and starting from scratch to work around their software glitch is removed. This should not matter if the revisit button was working properly. Trying to report a software bug is tedious and not worth it. I sat for 40 minutes on the support line before giving up. I will have to try to file by mail to remove the offending error.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax makes it easy The Turbo Tax process was easy and straight forward
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 2483