TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Property Specialist I enjoy your services. It's very efficient and convenient.
Date published: 2021-02-19
Rated 5 out of 5 by from Excellent Service Easy and great service. 16 years and counting using TurboTax
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax Hits The Mark Again! Always so user friendly and there to help at any time! Thank you Turbo Tax
Date published: 2021-02-19
Rated 3 out of 5 by from I did not appreciate being forced to buy Deluxe. Works great, but please stop trying so hard to make me pay for TurboTax Deluxe. I did not appreciate having to pay $40 for an extra service just because I had retirement contributions (which TurboTax didn't let me delete). I did not need a return for that.
Date published: 2021-02-19
Rated 4 out of 5 by from TurboTax is easy Worth it compared to using an accountant...coming from an accountant
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax Always quick and easy highly recommend to everyone
Date published: 2021-02-19
Rated 5 out of 5 by from So easy and has tutorials! Love Turbo Tax! Every time am not sure what something means or have a questions i can either check out the little links within each page or ask an agent. They can share your screen if you need them to see something or you can just explain what your situation is if you are not comfortable doing that. There are also so many options for getting your refund or paying payments.
Date published: 2021-02-19
Rated 5 out of 5 by from Yay, Awesome, Got er Done! It was simple just follow the steps. One by one go through the process and got it done. Happy status.
Date published: 2021-02-19
Rated 3 out of 5 by from Technical Errors I generally like Turbo Tax and use it every year. But this year, I encountered a considerable amount of technical errors. Every time I paused the program, it would re-add the W2s that I had removed from my account. Also, due to Covid, I was not able to produce the event that I do annually; I had zero income from that business and couldn't find a clear answer on how to remove the business from my filing and how the assets would be affected.
Date published: 2021-02-19
Rated 3 out of 5 by from Keep raising that price for free I never knew it would cost me $120 for free Turbo Tax
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 2334
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Property Specialist I enjoy your services. It's very efficient and convenient.
Date published: 2021-02-19
Rated 5 out of 5 by from Excellent Service Easy and great service. 16 years and counting using TurboTax
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax Hits The Mark Again! Always so user friendly and there to help at any time! Thank you Turbo Tax
Date published: 2021-02-19
Rated 3 out of 5 by from I did not appreciate being forced to buy Deluxe. Works great, but please stop trying so hard to make me pay for TurboTax Deluxe. I did not appreciate having to pay $40 for an extra service just because I had retirement contributions (which TurboTax didn't let me delete). I did not need a return for that.
Date published: 2021-02-19
Rated 4 out of 5 by from TurboTax is easy Worth it compared to using an accountant...coming from an accountant
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax Always quick and easy highly recommend to everyone
Date published: 2021-02-19
Rated 5 out of 5 by from So easy and has tutorials! Love Turbo Tax! Every time am not sure what something means or have a questions i can either check out the little links within each page or ask an agent. They can share your screen if you need them to see something or you can just explain what your situation is if you are not comfortable doing that. There are also so many options for getting your refund or paying payments.
Date published: 2021-02-19
Rated 5 out of 5 by from Yay, Awesome, Got er Done! It was simple just follow the steps. One by one go through the process and got it done. Happy status.
Date published: 2021-02-19
Rated 3 out of 5 by from Technical Errors I generally like Turbo Tax and use it every year. But this year, I encountered a considerable amount of technical errors. Every time I paused the program, it would re-add the W2s that I had removed from my account. Also, due to Covid, I was not able to produce the event that I do annually; I had zero income from that business and couldn't find a clear answer on how to remove the business from my filing and how the assets would be affected.
Date published: 2021-02-19
Rated 3 out of 5 by from Keep raising that price for free I never knew it would cost me $120 for free Turbo Tax
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 2334