TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from TurboTax screwed me over. I was expecting to pay $40 for turbotax this year but when I went to pay for it, the receipt showed me a total of $117.07. I would not have paid if you were to show me what I was paying for in the first place. I need that money back because now I am behind on bills and will be losing more money due to late fees because I was not anticipating the amount that was taken out of my account.
Date published: 2021-03-02
Rated 5 out of 5 by from EASY AS PIE IT'S INTIMIDATING TO DO TAXES. I'VE BEEN USING TURBOTAX TWICE NOW AND BOTH TIMES HAVE BEEN REALLY EASY.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is very user friendly! Turbo Tax is a convenient way to do your taxes. The program is updated with the latest tax codes, they update features regularly and the best part is that it is so user friendly! Thanks Turbo Tax!
Date published: 2021-03-02
Rated 5 out of 5 by from Turbotax is awesome It was awesome and I really enjoyed all of the helpful feedback I was given.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is the best! `This was my first time using Turbo Tax and I received a better refund then with H&R block! it was so easy thank you!
Date published: 2021-03-02
Rated 5 out of 5 by from Very easy Very Easy. Turbo Tax makes this quick and painless.
Date published: 2021-03-02
Rated 4 out of 5 by from Turbotax is ok It was good I think Turbo tax should be more open about their fees they charge because they leave a lot of fees out especially when they say it is free and that is not true, at the end there is all these other fees that magically appear.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax Rocks!!! Turbo Tax was easy to navigate and I was able to get the assistance I needed. Highly recommend Turbo Tax!!! It is a must for anyone who wants to be precise and do it themselves.
Date published: 2021-03-02
Rated 4 out of 5 by from I like it for the most part Pretty simple to use beside the repetitive questions over and over again. You would think if you answer the questions once they would stop asking. One major thing I do not like is them asking me to upgrade several time in the process maybe ask twice once in the beginning and once at the end it can get annoying just like answer the same questions several times.
Date published: 2021-03-02
Rated 5 out of 5 by from GREAT SOFTWARE This is great software to use, you don't have to be very computer knowledgeable to use.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1118
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from TurboTax screwed me over. I was expecting to pay $40 for turbotax this year but when I went to pay for it, the receipt showed me a total of $117.07. I would not have paid if you were to show me what I was paying for in the first place. I need that money back because now I am behind on bills and will be losing more money due to late fees because I was not anticipating the amount that was taken out of my account.
Date published: 2021-03-02
Rated 5 out of 5 by from EASY AS PIE IT'S INTIMIDATING TO DO TAXES. I'VE BEEN USING TURBOTAX TWICE NOW AND BOTH TIMES HAVE BEEN REALLY EASY.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is very user friendly! Turbo Tax is a convenient way to do your taxes. The program is updated with the latest tax codes, they update features regularly and the best part is that it is so user friendly! Thanks Turbo Tax!
Date published: 2021-03-02
Rated 5 out of 5 by from Turbotax is awesome It was awesome and I really enjoyed all of the helpful feedback I was given.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is the best! `This was my first time using Turbo Tax and I received a better refund then with H&R block! it was so easy thank you!
Date published: 2021-03-02
Rated 5 out of 5 by from Very easy Very Easy. Turbo Tax makes this quick and painless.
Date published: 2021-03-02
Rated 4 out of 5 by from Turbotax is ok It was good I think Turbo tax should be more open about their fees they charge because they leave a lot of fees out especially when they say it is free and that is not true, at the end there is all these other fees that magically appear.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax Rocks!!! Turbo Tax was easy to navigate and I was able to get the assistance I needed. Highly recommend Turbo Tax!!! It is a must for anyone who wants to be precise and do it themselves.
Date published: 2021-03-02
Rated 4 out of 5 by from I like it for the most part Pretty simple to use beside the repetitive questions over and over again. You would think if you answer the questions once they would stop asking. One major thing I do not like is them asking me to upgrade several time in the process maybe ask twice once in the beginning and once at the end it can get annoying just like answer the same questions several times.
Date published: 2021-03-02
Rated 5 out of 5 by from GREAT SOFTWARE This is great software to use, you don't have to be very computer knowledgeable to use.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1118