TURBOTAX CUSTOMER REVIEWS

TurboTax Business
CD/Download Reviews

Read unbiased reviews from TurboTax Business CD/Download customers. TurboTax Business CD/Download is designed for small businesses that
are either a partnership,
S-Corp, C-Corp,
multi-member LLC,
or
for trusts and estates.

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Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from The program was much more difficult Difficult to use compared to prior year. Navigating it is a nightmare.
Date published: 2021-06-20
Rated 4 out of 5 by from it saved my brain from imploding Although it was a little trying at times, it still worked better than any other product we've tried.
Date published: 2021-06-19
Rated 2 out of 5 by from Not at all happy with Turbotox Business Federal return was fine...no issues; MA return...there was a calculation error and I wasn't able to e-file the return. I spoke to a support person but was told that Turbotax does NOT support the business product..at all...no support for the business product, that they sell. The support person agreed that there was a calculation error with the MA return, but there was nothing he could do. I ended up re-entering everything through MA Tax Connect and e-filing that way. MA requires the returns to be e-filed; if you mail the return, there is a penalty. Also, because of rounding, the number don't exactly match those in Turbotax so now I have two sets of returns. Why is this so difficult? Really disappointed.
Date published: 2021-06-18
Rated 4 out of 5 by from Turbo tax is user friendly User friendly, i am able to prepare my own tax returns without much hardship
Date published: 2021-06-17
Rated 3 out of 5 by from Reasonably good. Less user friendly than Deluxe TT Needs more links to IRS forms for each entry. I had added and removed generation skipping beneficiaries to a trust filing but the answer to the page 3 question on Form 1041 did not change back to 'No' until I edited the other beneficiaries a third time. I think there is a little bug.
Date published: 2021-06-17
Rated 3 out of 5 by from Buy and install software in 2021!! unbelievable!! User interface and experience is degrees apart compared to their own SAAS product.
Date published: 2021-06-16
Rated 5 out of 5 by from Turbo Tax is much better than H & R Block product Initially, I purchase the H & R Block online tax product. It was more difficult to navigate than Turbo Tax and when I ran into a problem, I was on hold for over an hour each time to speak to a someone in person and then most of the customer support agents couldn't answer my questions, so I had to call back and start the process all over again. Finally, I got fed up and purchased the Turbo Tax online product and completed my return having only 1 question, which was answered by a customer representative after only 2 minutes on hold. Next year, I'm not going to waste my time with any other product. It will be Turbo Tax for sure!
Date published: 2021-06-16
Rated 4 out of 5 by from Could not efile great and easy step by step process ...except efile would not work
Date published: 2021-06-16
Rated 5 out of 5 by from TurboTax Business is how to do Partnership returns I worked trying to get TaxAct online to correctly receive the information I needed to provide on my forms. TurboTax made easy things simple, and hard things possible. I literally saved hours.
Date published: 2021-06-16
Rated 4 out of 5 by from Need Mac downloadable version software works great - load from previous years. Walks me through everything.
Date published: 2021-06-16
TurboTax® Business CD or Download Reviews - Page 2
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from The program was much more difficult Difficult to use compared to prior year. Navigating it is a nightmare.
Date published: 2021-06-20
Rated 4 out of 5 by from it saved my brain from imploding Although it was a little trying at times, it still worked better than any other product we've tried.
Date published: 2021-06-19
Rated 2 out of 5 by from Not at all happy with Turbotox Business Federal return was fine...no issues; MA return...there was a calculation error and I wasn't able to e-file the return. I spoke to a support person but was told that Turbotax does NOT support the business product..at all...no support for the business product, that they sell. The support person agreed that there was a calculation error with the MA return, but there was nothing he could do. I ended up re-entering everything through MA Tax Connect and e-filing that way. MA requires the returns to be e-filed; if you mail the return, there is a penalty. Also, because of rounding, the number don't exactly match those in Turbotax so now I have two sets of returns. Why is this so difficult? Really disappointed.
Date published: 2021-06-18
Rated 4 out of 5 by from Turbo tax is user friendly User friendly, i am able to prepare my own tax returns without much hardship
Date published: 2021-06-17
Rated 3 out of 5 by from Reasonably good. Less user friendly than Deluxe TT Needs more links to IRS forms for each entry. I had added and removed generation skipping beneficiaries to a trust filing but the answer to the page 3 question on Form 1041 did not change back to 'No' until I edited the other beneficiaries a third time. I think there is a little bug.
Date published: 2021-06-17
Rated 3 out of 5 by from Buy and install software in 2021!! unbelievable!! User interface and experience is degrees apart compared to their own SAAS product.
Date published: 2021-06-16
Rated 5 out of 5 by from Turbo Tax is much better than H & R Block product Initially, I purchase the H & R Block online tax product. It was more difficult to navigate than Turbo Tax and when I ran into a problem, I was on hold for over an hour each time to speak to a someone in person and then most of the customer support agents couldn't answer my questions, so I had to call back and start the process all over again. Finally, I got fed up and purchased the Turbo Tax online product and completed my return having only 1 question, which was answered by a customer representative after only 2 minutes on hold. Next year, I'm not going to waste my time with any other product. It will be Turbo Tax for sure!
Date published: 2021-06-16
Rated 4 out of 5 by from Could not efile great and easy step by step process ...except efile would not work
Date published: 2021-06-16
Rated 5 out of 5 by from TurboTax Business is how to do Partnership returns I worked trying to get TaxAct online to correctly receive the information I needed to provide on my forms. TurboTax made easy things simple, and hard things possible. I literally saved hours.
Date published: 2021-06-16
Rated 4 out of 5 by from Need Mac downloadable version software works great - load from previous years. Walks me through everything.
Date published: 2021-06-16
TurboTax® Business CD or Download Reviews - Page 2