TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from great app very easy to navigate thank you for making a free version
Date published: 2023-03-22
Rated 4 out of 5 by from Good program,but questionnaire needs to be reduced As a former tax preparer, TT is very thorough. However, for most users, they can enter forms via the VIEW - FORMS tab at the top. The questionnaire, although thorough, it is ridiculously long and deters some people from buying it.
Date published: 2023-03-22
Rated 5 out of 5 by from FANTASTIC AND EASY THE EASIEST TAX SOFTWARE EVER AND THE SUPPORT IS AMAZING
Date published: 2023-03-22
Rated 5 out of 5 by from Pretty Easy to Use and Love the Chat Option Your website is pretty easy to use. I did get stuck in a few places and was able to reach out for help with one of your Chat experts, Carolyn. She was incredibly helpful and professional. I didn't have to wait long for a response. I will continue to use TurboTax.
Date published: 2023-03-22
Rated 5 out of 5 by from turbo tax 2022 I have been using Turbo Tax for many years. They are always improving their process yearly. Best feature is it saves previous information and can automatically put w-2 info in.
Date published: 2023-03-22
Rated 5 out of 5 by from Easy To Use So e to use. I did have a problem with my husband having dementia so I needed help because he couldn't get his license renewed. I chatted with a very nice gentleman named Stan and he also called me and took me through what I needed to do to finish checking out. Couldn't have done it without his help.
Date published: 2023-03-22
Rated 5 out of 5 by from Was good It was awesome i would tell everyone about you guys
Date published: 2023-03-22
Rated 4 out of 5 by from AT TIMES GETS TO BE UNCLEAR AND NOT USER FRIENDLY NO I DID NOT HAVE ANY CONTACT. YOUR AUTOMATED SYSTEM IS HIGHLY IRITATING.
Date published: 2023-03-22
Rated 4 out of 5 by from Turbo Tax is easy, but..... I have used Turbo Tax for years because it is so easy to use....but this year I was tricked into buying a more expensive product that I really needed. Please dont do this to people or I will use another product next year.
Date published: 2023-03-22
Rated 5 out of 5 by from Been using TurboTax for a long time. Never have I had a problem. Even now, I'm filing from over seas. Though this is the first year that I've had to pay anything back, but that's not TurboTax's fault.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 807
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great app very easy to navigate thank you for making a free version
Date published: 2023-03-22
Rated 4 out of 5 by from Good program,but questionnaire needs to be reduced As a former tax preparer, TT is very thorough. However, for most users, they can enter forms via the VIEW - FORMS tab at the top. The questionnaire, although thorough, it is ridiculously long and deters some people from buying it.
Date published: 2023-03-22
Rated 5 out of 5 by from FANTASTIC AND EASY THE EASIEST TAX SOFTWARE EVER AND THE SUPPORT IS AMAZING
Date published: 2023-03-22
Rated 5 out of 5 by from Pretty Easy to Use and Love the Chat Option Your website is pretty easy to use. I did get stuck in a few places and was able to reach out for help with one of your Chat experts, Carolyn. She was incredibly helpful and professional. I didn't have to wait long for a response. I will continue to use TurboTax.
Date published: 2023-03-22
Rated 5 out of 5 by from turbo tax 2022 I have been using Turbo Tax for many years. They are always improving their process yearly. Best feature is it saves previous information and can automatically put w-2 info in.
Date published: 2023-03-22
Rated 5 out of 5 by from Easy To Use So e to use. I did have a problem with my husband having dementia so I needed help because he couldn't get his license renewed. I chatted with a very nice gentleman named Stan and he also called me and took me through what I needed to do to finish checking out. Couldn't have done it without his help.
Date published: 2023-03-22
Rated 5 out of 5 by from Was good It was awesome i would tell everyone about you guys
Date published: 2023-03-22
Rated 4 out of 5 by from AT TIMES GETS TO BE UNCLEAR AND NOT USER FRIENDLY NO I DID NOT HAVE ANY CONTACT. YOUR AUTOMATED SYSTEM IS HIGHLY IRITATING.
Date published: 2023-03-22
Rated 4 out of 5 by from Turbo Tax is easy, but..... I have used Turbo Tax for years because it is so easy to use....but this year I was tricked into buying a more expensive product that I really needed. Please dont do this to people or I will use another product next year.
Date published: 2023-03-22
Rated 5 out of 5 by from Been using TurboTax for a long time. Never have I had a problem. Even now, I'm filing from over seas. Though this is the first year that I've had to pay anything back, but that's not TurboTax's fault.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 807