TURBO TAX DESKTOP CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from thousands
of customers who have used TurboTax CD/Download
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(4.2/5 | 34141 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from This app has caused me a serious nightmare I filed last year with this company and had no problems so I said what the heck let’s go for it again Bad idea! My returns have been rejected over ten times over some technical issues with the app and when I call customer service (I’ve been on hold for 10 minutes now to speak with a manager) I get some lady who doesn’t really sound like she enjoys her job and she gave me two answers 1) just put a zero where I am supposed to put 42000 2) if that doesn’t work, print out my return and send it in! These are the two options you provided me with some link to a YouTube video that is also extremely unhelpful Do yourself a favor DON’T USE THIS SITE!!! I’m still on hold lol
Date published: 2021-10-21
Rated 5 out of 5 by from Awesome service Quick Awesome tax professional that was professional, patient, and technical proficient
Date published: 2021-10-21
Rated 5 out of 5 by from Turbotax was great with Amber doing all the work Had the best help to do my taxes, thanks Amber, love the new option for turbotax.
Date published: 2021-10-21
Rated 3 out of 5 by from Turbo tax sofware isn't so great Jeff did a great job. He was very helpful and great to talk to.
Date published: 2021-10-21
Rated 5 out of 5 by from Good Very good so good so fast very good 7/10 would recommend
Date published: 2021-10-21
Rated 5 out of 5 by from Great Experience The process was seamless and Teresa was amazing. Thanks so much!
Date published: 2021-10-21
Rated 4 out of 5 by from TurboTax is great Hopefully this time everything will go through right
Date published: 2021-10-21
Rated 3 out of 5 by from Ok for my first experience I did not realize how much information I had to input myself it was very tiring however it was a good learning experience for next time.
Date published: 2021-10-21
Rated 5 out of 5 by from TurboTax is great I enjoyed working with my tax expert marc he was extremely helpful.
Date published: 2021-10-20
Rated 5 out of 5 by from Thank Gog for Turbo Tax I have been using Turbo Tax for 13 years.......thank you had my back.
Date published: 2021-10-20
All TurboTax® Offerings Reviews - Page 2
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from This app has caused me a serious nightmare I filed last year with this company and had no problems so I said what the heck let’s go for it again Bad idea! My returns have been rejected over ten times over some technical issues with the app and when I call customer service (I’ve been on hold for 10 minutes now to speak with a manager) I get some lady who doesn’t really sound like she enjoys her job and she gave me two answers 1) just put a zero where I am supposed to put 42000 2) if that doesn’t work, print out my return and send it in! These are the two options you provided me with some link to a YouTube video that is also extremely unhelpful Do yourself a favor DON’T USE THIS SITE!!! I’m still on hold lol
Date published: 2021-10-21
Rated 5 out of 5 by from Awesome service Quick Awesome tax professional that was professional, patient, and technical proficient
Date published: 2021-10-21
Rated 5 out of 5 by from Turbotax was great with Amber doing all the work Had the best help to do my taxes, thanks Amber, love the new option for turbotax.
Date published: 2021-10-21
Rated 3 out of 5 by from Turbo tax sofware isn't so great Jeff did a great job. He was very helpful and great to talk to.
Date published: 2021-10-21
Rated 5 out of 5 by from Good Very good so good so fast very good 7/10 would recommend
Date published: 2021-10-21
Rated 5 out of 5 by from Great Experience The process was seamless and Teresa was amazing. Thanks so much!
Date published: 2021-10-21
Rated 4 out of 5 by from TurboTax is great Hopefully this time everything will go through right
Date published: 2021-10-21
Rated 3 out of 5 by from Ok for my first experience I did not realize how much information I had to input myself it was very tiring however it was a good learning experience for next time.
Date published: 2021-10-21
Rated 5 out of 5 by from TurboTax is great I enjoyed working with my tax expert marc he was extremely helpful.
Date published: 2021-10-20
Rated 5 out of 5 by from Thank Gog for Turbo Tax I have been using Turbo Tax for 13 years.......thank you had my back.
Date published: 2021-10-20
All TurboTax® Offerings Reviews - Page 2