TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
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America’s #1 tax prep provider.

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Rated 5 out of 5 by from easy this was easy to do. I'll be doing all my taxes on here now.
Date published: 2023-03-17
Rated 4 out of 5 by from I've happily used Turbotax for years but... I've successfully used Turbotax for years as we have relatively simple returns. I thought I had to enter a 1099-K form (nominal income) and so upgraded from Deluxe to Premium, only to find out from the help section that the 1099-K amount didn't meet the income threshold. The only option to revert back to Deluxe is to Clear and Start Over. There has to be a better solution.
Date published: 2023-03-17
Rated 4 out of 5 by from Very Helpful An expert who helped me out a lot, Rhonda H, she helped me with an error that I was not able to resolve myself.
Date published: 2023-03-17
Rated 5 out of 5 by from Great step by step help I love how easy it is to do my taxes. The step by step helped a ton!
Date published: 2023-03-17
Rated 1 out of 5 by from Way too much to pay for $10 in Capital Gains! Seriously, $247 + tax to declare $10 in CGs? Come on!
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax is awesome! Always easy to download and use the software! I can get all my taxes done in one place!
Date published: 2023-03-17
Rated 2 out of 5 by from Turbo Tax and New York LLC Filing Intuit needs to do a better job of advising clients that MYS was delinquent in making the appropriate forms available to Turbo Tax rather than a generic error statement
Date published: 2023-03-17
Rated 4 out of 5 by from Turbo changed some of the way it had gathered info The new Turbo changed with the way it gathered into...some of it was confusing and I had issues with the HSA and the Retirement sections so it did take some reading to resolve.
Date published: 2023-03-17
Rated 2 out of 5 by from Efiling licensing for state Why am I prompted for a credit card each time I wish to file the state returns for each of my children. I already bought the NJ state once to efile, but not gonna pay you $25 for each child for the same state. Ridiculous
Date published: 2023-03-17
Rated 5 out of 5 by from Awesome Simple and easy to understand helpful and very confident I feel when done
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 615
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy this was easy to do. I'll be doing all my taxes on here now.
Date published: 2023-03-17
Rated 4 out of 5 by from I've happily used Turbotax for years but... I've successfully used Turbotax for years as we have relatively simple returns. I thought I had to enter a 1099-K form (nominal income) and so upgraded from Deluxe to Premium, only to find out from the help section that the 1099-K amount didn't meet the income threshold. The only option to revert back to Deluxe is to Clear and Start Over. There has to be a better solution.
Date published: 2023-03-17
Rated 4 out of 5 by from Very Helpful An expert who helped me out a lot, Rhonda H, she helped me with an error that I was not able to resolve myself.
Date published: 2023-03-17
Rated 5 out of 5 by from Great step by step help I love how easy it is to do my taxes. The step by step helped a ton!
Date published: 2023-03-17
Rated 1 out of 5 by from Way too much to pay for $10 in Capital Gains! Seriously, $247 + tax to declare $10 in CGs? Come on!
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax is awesome! Always easy to download and use the software! I can get all my taxes done in one place!
Date published: 2023-03-17
Rated 2 out of 5 by from Turbo Tax and New York LLC Filing Intuit needs to do a better job of advising clients that MYS was delinquent in making the appropriate forms available to Turbo Tax rather than a generic error statement
Date published: 2023-03-17
Rated 4 out of 5 by from Turbo changed some of the way it had gathered info The new Turbo changed with the way it gathered into...some of it was confusing and I had issues with the HSA and the Retirement sections so it did take some reading to resolve.
Date published: 2023-03-17
Rated 2 out of 5 by from Efiling licensing for state Why am I prompted for a credit card each time I wish to file the state returns for each of my children. I already bought the NJ state once to efile, but not gonna pay you $25 for each child for the same state. Ridiculous
Date published: 2023-03-17
Rated 5 out of 5 by from Awesome Simple and easy to understand helpful and very confident I feel when done
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 615