TURBOTAX CUSTOMER REVIEWS
TurboTax CD/Download Reviews
Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Nph5 from
great
I appreciated the telephone and online I received and I like how I can read and answer the questions in plain language
Date published: 2023-03-26
Rated 5 out of 5 by
Namf from
Excellent
Very easy to follow , they save info from the year before so when you first start you are 50% done .. I love turbo tax
Date published: 2023-03-26
Rated 5 out of 5 by
Easy Elise from
Turbo tax is fast and easy
Great experience doing my taxes alone. I was terrified but it was so easy to follow!
Date published: 2023-03-26
Rated 3 out of 5 by
Josie 123 from
ok to use. Definitely could improve
Some suggestions are to offer a log that tracks changes of input data and the resulting outcome. Sometimes I would enter info and see a change in the tax and later realize I made a mistake. The program does not offer a way to see your latest changes so you can backtrack. It would be helpful to be able to easily see forms like 1099B data. I found it very difficult to find that info after entering or importing. When printing the program defaults to 110% zoom so my first print was wasted. Several items were carried over from previous forms or years data and then the program asks to have it all re-entered again. Don't understand your attempt to carryover info and then force reentering.
Date published: 2023-03-26
Rated 3 out of 5 by
SADS23 from
Products and prices
Overall good experience. I wish you showed all the available products and discounts more transparently. I feel like my tax situation works for the free version 1040ez, but your system just keeps directing me away from that option.
Date published: 2023-03-26
Rated 5 out of 5 by
pcannon1959 from
fast and easy
Always been great and easy to use. Will be back next year.
Date published: 2023-03-26
Rated 4 out of 5 by
null from
3 years
I love being able to give the stress of tax time over to turbotax and trust it will be d
Date published: 2023-03-26
Rated 4 out of 5 by
Flyhaviland from
Pyments
There should be full disclosure about the fees for both state, federal and transition fees.
Date published: 2023-03-26
Rated 5 out of 5 by
Dee Pea from
Dawn S. was awesome
Takes stress out of this and Dawn S. was great walking me through the process
Date published: 2023-03-26
Rated 5 out of 5 by
Mark 12131415 from
Easy to use. 5 stars all the way
Got my word done in under 2 hours this year. That's how easy Turbo Tax is to use
All TurboTax® Offerings Reviews - Page 438
Date published: 2023-03-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Nph5 from
great
I appreciated the telephone and online I received and I like how I can read and answer the questions in plain language
Date published: 2023-03-26
Rated 5 out of 5 by
Namf from
Excellent
Very easy to follow , they save info from the year before so when you first start you are 50% done .. I love turbo tax
Date published: 2023-03-26
Rated 5 out of 5 by
Easy Elise from
Turbo tax is fast and easy
Great experience doing my taxes alone. I was terrified but it was so easy to follow!
Date published: 2023-03-26
Rated 3 out of 5 by
Josie 123 from
ok to use. Definitely could improve
Some suggestions are to offer a log that tracks changes of input data and the resulting outcome. Sometimes I would enter info and see a change in the tax and later realize I made a mistake. The program does not offer a way to see your latest changes so you can backtrack. It would be helpful to be able to easily see forms like 1099B data. I found it very difficult to find that info after entering or importing. When printing the program defaults to 110% zoom so my first print was wasted. Several items were carried over from previous forms or years data and then the program asks to have it all re-entered again. Don't understand your attempt to carryover info and then force reentering.
Date published: 2023-03-26
Rated 3 out of 5 by
SADS23 from
Products and prices
Overall good experience. I wish you showed all the available products and discounts more transparently. I feel like my tax situation works for the free version 1040ez, but your system just keeps directing me away from that option.
Date published: 2023-03-26
Rated 5 out of 5 by
pcannon1959 from
fast and easy
Always been great and easy to use. Will be back next year.
Date published: 2023-03-26
Rated 4 out of 5 by
null from
3 years
I love being able to give the stress of tax time over to turbotax and trust it will be d
Date published: 2023-03-26
Rated 4 out of 5 by
Flyhaviland from
Pyments
There should be full disclosure about the fees for both state, federal and transition fees.
Date published: 2023-03-26
Rated 5 out of 5 by
Dee Pea from
Dawn S. was awesome
Takes stress out of this and Dawn S. was great walking me through the process
Date published: 2023-03-26
Rated 5 out of 5 by
Mark 12131415 from
Easy to use. 5 stars all the way
Got my word done in under 2 hours this year. That's how easy Turbo Tax is to use
All TurboTax® Offerings Reviews - Page 438
Date published: 2023-03-26