Rated 4.7 out of 5 by 3456
Rated 5 out of 5
by billythegrape Fantastico!
Turbotax is easy to use, quicker than most tax services, and checks all available options for you. I went to H&R Block until a friend turned me on to TT; I tripled my refund the following year. Thanks turbo tax.
January 31, 2014
Rated 5 out of 5 by Vburgos33 Very helpful customer service
I accidently upgraded to premier version and needed help going back to the free version. Stephana helped me by give me a downgrade code and walking me through the steps to complete my taxes over the phone.
January 25, 2014
Rated 1 out of 5 by sabrewer24 Prices keep going up
Spent more time having to turn down offers to buy more products than filling out my taxes. Should have went to the kiosk at Walmart to get them filed would have been cheaper and faster.
February 2, 2014
Rated 4 out of 5 by Jerkface Limited but useful
Got a class action settlement from a former employer with 2 w2's and a 1099-R, and Turbotax couldn't figure it out. TurboTax still did well with the rebates, but if your taxes get ugly you might want to find a CPA.
February 1, 2014
Rated 3 out of 5 by shaneevon 1 fed and 2 state did not allow transparency.
Need to provide user with better information when filing for fed, and multiple state income taxes.
I had to print and mail all returns without any assurance that errors I attempted to correct were in fact corrected.
February 3, 2014
Rated 3 out of 5
by Gary32804 Importing Issues
The above was extremely frustrating. Both TurboTax and Merrill Lynch tried to troubleshoot this inability to import Merrill Lynch data, but bottom line, I had to enter pages of confusing figures manually.
February 7, 2014
Rated 2 out of 5 by bbcdxx Hated the new format. To difficult to return to summaries. IF I wanted to revisit my vehicle expenses for my rental property, I had to go all the way through the questionnaire again. I'm sure there was a quicker way, but I couldn't find it. Frustrating.
February 1, 2014
Rated 3 out of 5 by cdba Concerned Continuing Customer
I don't know what to do with my backup documentation that I know the IRS will want. Also, the price of my returns keeps increasing. I will be forced to use a local accountant next year if this continues.
January 26, 2014