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What Documents Do I Need to Bring to My Tax Preparer?
Whether you prepare your taxes yourself or get help from a tax preparer online or in-store, knowing what documents you'll need at hand can help prevent tax filing errors and possibly lower your tax bill. Read more…

What is an IRS Preparer Tax Identification Number (PTIN)?
An IRS Preparer Tax Identification Number (PTIN) is a number issued by the IRS to a professional tax preparer, such as Certified Public Accountants (CPAs) and Enrolled Agents (EAs). A PTIN is only required for professional tax preparers that accept payment to prepare tax returns. Individual taxpayers, including TurboTax customers, do not need a PTIN to file their own taxes. Read more…

How Can the Taxpayer Advocate Service Help Me?
The Taxpayer Advocate Service describes itself as "your voice" inside the IRS. The service isn't a complaint department or an all-purpose help desk. Rather, it's designed to be a "safety net"—a team of specialists who can step in when taxpayers are experiencing problems that can't easily be handled through the IRS's normal channels. Read more…

What is an Enrolled Agent for Taxes?
Enrolled agents (EAs) are tax professionals authorized to represent taxpayers before the IRS. These agents have "unlimited practice rights," meaning that they are allowed to represent any kind of taxpayer—individual, business or organization—and are authorized to deal with any federal tax issue. They can represent clients in all dealings with the IRS, from filing forms and returns to defending them in audits. Read more…

How to Find a Good CPA for Your Taxes
Finding a good CPA for your taxes is simple with these seven tips: 1. Ask about their specialization; 2. Verify their identification number, 3. Look up their license, 4. Consider their experience, 5. Confirm their willingness to sign, 6. Ask for advice, and 7. Determine their fees. Read more…

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Fastest refund possible: Fastest tax refund with e-file and direct deposit; tax refund time frames will vary. The IRS issues more than 9 out of 10 refunds in less than 21 days.
Pay for TurboTax out of your federal refund: A $40 Refund Processing Service fee applies to this payment method. Prices are subject to change without notice.
TurboTax Help and Support: Access to a TurboTax specialist is included with TurboTax Deluxe, Premier, Self-Employed and TurboTax Live; not included with Free Edition (but is available as an upgrade). TurboTax specialists are available to provide general customer help and support using the TurboTax product. SmartLook on-screen help is available on a PC, laptop or the TurboTax mobile app. Service, area of expertise, experience levels, wait times, hours of operation and availability vary, and are subject to restriction and change without notice.
Tax Advice, Expert Review and TurboTax Live: Access to tax advice and Expert Review (the ability to have a Tax Expert review and/or sign your tax return) is included with TurboTax Live or as an upgrade from another version, and available through December 31, 2020. These services are provided only by credentialed CPAs, Enrolled Agents (EAs), or tax attorneys. Some tax topics or situations may not be included as part of this service, which shall be determined in the tax expert’s sole discretion. For TurboTax Live, if your return requires a significant level of tax advice or actual preparation, the tax expert may be required to sign as the preparer at which point they will assume primary responsibility for the preparation of your return. Intuit may offer a Full Service product to some customers. For the Full Service product, the tax expert will sign your return as preparer. Payment by federal refund is not available when a tax expert signs your return. On-screen help is available on a desktop, laptop or the TurboTax mobile app. Unlimited access to TurboTax Live CPAs and EAs refers to an unlimited quantity of contacts available to each customer, but does not refer to hours of operation or service coverage. Service, area of expertise, experience levels, wait times, hours of operation and availability vary, and are subject to restriction and change without notice.
Smart Insights: Included with TurboTax Deluxe, Premier, Self-Employed, TurboTax Live or with PLUS benefits and is available through 11/1/2021. Terms and conditions may vary and are subject to change without notice.
My Docs features: Included with TurboTax Deluxe, Premier, Self-Employed, TurboTax Live or with PLUS benefits and is available through 12/31/2021. Terms and conditions may vary and are subject to change without notice.
Tax Return Access: Included with all TurboTax Deluxe, Premier, Self-Employed, TurboTax Live or prior year PLUS benefits customers and access to up to the prior seven years of tax returns we have on file for you is available through 12/31/2021. Also included with TurboTax Free Edition after filing your 2019 tax return. Terms and conditions may vary and are subject to change without notice.
Easy Online Amend: Included with TurboTax Deluxe, Premier, Self-Employed, TurboTax Live or with PLUS benefits. Make changes to your 2019 tax return online for up to 3 years after it has been filed and accepted by the IRS through 10/31/2022. Terms and conditions may vary and are subject to change without notice.
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Most Popular: TurboTax Deluxe is our most popular product among TurboTax Online users with more complex tax situations.
CompleteCheck: Covered under the TurboTax accurate calculations and maximum refund guarantees.
Get tips from Turbo based on your tax and credit data to help get you to where you want to be: Tax and credit data accessed upon your consent.
1099-MISC Snap and Autofill: Included in TurboTax Self-Employed and TurboTax Live Self-Employed. Available in mobile app only. Covers 1099-MISC within Schedule C. Feature currently available for new TurboTax filers with 1099-MISC income.
Year-Round Tax Estimator: Included in TurboTax Self-Employed and TurboTax Live Self-Employed only. This product feature is only available for use until after you finish and file in a self-employed product.
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100% Accurate Calculations Guarantee: If you pay an IRS or state penalty or interest because of a TurboTax calculation error, we’ll pay you the penalty and interest.
Maximum Refund Guarantee - or Your Money Back: If you get a larger refund or smaller tax due from another tax preparation method, we'll refund the applicable TurboTax federal and/or state purchase price paid. TurboTax Online Free Edition customers are entitled to payment of $30.
100% Accurate Expert Approved Guarantee: If you pay an IRS or state penalty (or interest) because of an error that a TurboTax CPA, EA, or Tax Attorney made while providing topic-specific tax advice, a section review, or acting as a signed preparer for your return, we'll pay you the penalty and interest.
Audit Support Guarantee: If you received an audit letter based on your 2020 TurboTax return, we will provide one-on-one support with a tax professional as requested through our Audit Support Center. If we are not able to connect you to one of our tax professionals, we will refund the applicable TurboTax federal and/or state purchase price paid. TurboTax Free Edition customers are entitled to payment of $30. We will not represent you or provide legal advice. Excludes TurboTax Business.
TurboTax Free Guarantee: $0 Federal + $0 State + $0 To File offer is available for simple tax returns with TurboTax Free Edition. A simple tax return is Form 1040 only, without any additional schedules. Situations covered include:
- W-2 income
- Limited interest and dividend income reported on a 1099-INT or 1099-DIV
- Claiming the standard deduction
- Earned Income Tax Credit (EIC)
- Child tax credits
Satisfaction Guaranteed:
- If you use TurboTax Online or Mobile:
  Satisfaction Guaranteed — or you don't pay. You may use TurboTax Online without charge up to the point you decide to print or electronically file your tax return. Printing or electronically filing your return reflects your satisfaction with TurboTax Online, at which time you will be required to pay or register for the product.
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TurboTax CD/Download products: Price includes tax preparation and printing of federal tax returns and free federal e-file of up to 5 federal tax returns. Additional fees apply for e-filing state returns*. E-file fees do not apply to New York state returns. Savings and price comparison based on anticipated price increase. Prices subject to change without notice.
Fastest refund possible: Fastest tax refund with e-file and direct deposit; tax refund time frames will vary. The IRS issues more than 9 out of 10 refunds in less than 21 days.
Pay for additional TurboTax services out of your federal refund: A $40 Refund Processing Service fee applies to this payment method. Prices are subject to change without notice. This benefit is available with TurboTax Federal products except TurboTax Business.
About our TurboTax Product Experts: Customer service and product support vary by time of year.
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Data Import: Imports financial data from participating companies; may require a free Intuit online account. Quicken and QuickBooks import not available with TurboTax installed on a Mac. Imports from Quicken (2018 and higher) and QuickBooks Desktop (2018 and higher); both Windows only. Quicken import not available for TurboTax Business. Quicken products provided by Quicken Inc., Quicken import subject to change.

*Early e-filing fee $20 each. Anticipated fee increase expected in March 2021.

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