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Should I Hire a CPA?

Written by a TurboTax Expert • Reviewed by a TurboTax CPAUpdated for Tax Year 2023 • October 19, 2023 7:57 AM
OVERVIEW

For the average taxpayer, it might be hard to understand what a CPA can offer. Brushing up on the ways a CPA can help you file your taxes and plan your finances can help you decide the answer to the question, "Should I hire a CPA?" — whether it's to help you do your taxes or for year-round tax planning.

Should I Hire a CPA?

CPAs are here to help

Taxes can seem overwhelming when you've got a complex financial situation and need to understand the ins and outs of the tax code. Fortunately, you don't need to navigate this problem alone: Qualified tax professionals are available to help when you need it.

Certified public accountants, better known as CPAs, can assist you with preparing your personal tax documentation, work with you for making informed financial decisions, help you complete your businesses accounting and taxes, and much more.

If you're wondering, "Should I hire a CPA?", we’ll further explain what a CPA does, how they can be useful, and answer common questions about these licensed professionals.

What does a CPA do?

CPAs assist with several areas of accounting, including taxes, financial accounting and reporting, tax and accounting audits, and financial planning. Here are some of the most common ways a CPA can help with your taxes and financial needs:

  1. They assist with preparing and filing tax documents as well as offering advice. When you have a simple tax situation, you can equip yourself with a tax preparation checklist and likely handle your taxes yourself. When you face a more complex tax picture, you may find hiring a professional is worthwhile. CPAs can help you online or in person to prepare and file your necessary tax documents as well as offer advice on how to optimize your tax return. Hiring a tax professional often works to your advantage when your circumstances are complex or involve a significant amount of work.
  2. They inform you of your tax liability and deduction options. CPAs know how to report your income sources, apply the appropriate deductions and credits, and calculate your tax liability.
  3. They can liaise with IRS personnel, including navigating audits on your behalf. CPAs understand the questions the IRS might ask of you and know how to provide the information requested. In the event of an audit, it can be helpful to hire a tax professional to handle your correspondence. If you hire a CPA from the outset, they'll know which red flags might trigger an IRS audit and how best to avoid them.
  4. They break down your personal vs. business taxes. CPAs can assist you with structuring your business as an LLC or S-corp and electing to be treated as a C-Corp, or forming a partnership. They can also help with keeping your personal and business finances separated and understanding your tax liability of each.

When is having a CPA useful?

Sometimes, you may want to hire a CPA for a short period to help you navigate a specific financial situation, such as:

  1. Examining your retirement account options. When deciding how to save for retirement in a tax-smart manner, hiring a CPA might be advantageous. This remains especially true when you consider the wide range of investment options your retirement savings can use to grow your nest egg. If you are self-employed, you likely have even more available options than an employee and will want to make sure you use your retirement options to their fullest. A CPA can help you better understand these options.
  2. Navigating your first year as a business owner. In your first year of business, you'll likely be focused on running the company and working to grow it into a profitable venture. CPAs can help you prioritize your business goals by handling some of the administrative tasks, including budgeting, bookkeeping, financial accounting and reporting, tax planning, and tax preparation and filing. A CPA can also provide sound financial advice for your growing business.
  3. Adjusting to a tax change from a life event. When you experience a life event, such as getting married or having a child, your tax situation often sees a significant change. You might consider hiring a CPA to adjust your tax planning to account for this life event.

A CPA can also help you navigate a transaction such as selling your property, or advise you on how you should handle a stock option offered by your employer.

How does a CPA help during an audit?

While not every communication from the IRS related to your return instantly means you've been selected for an audit, you do want to handle any questions asked appropriately and provide an adequate response.

Because CPAs speak the same language as the IRS, they can properly handle your communication with this federal agency. They can help you supply the relevant information requested and resolve your issues as quickly and painlessly as possible. Even if the request seems minor, hiring a CPA to represent you is often a wise move.

Do I need to see a CPA more than once?

Most people only think of hiring a CPA when they prepare their tax return. While CPAs can provide valuable tax advice on how to prepare your return, they can also provide year-round tax advice. This can save you significant amounts of money come tax time.

You can meet with a CPA during tax time if you have a complex tax situation, but you can also consult one before starting a business or when you have a complex financial decision to make.

What is an online CPA, and should I hire one?

Fortunately, meeting with a CPA does not require a face-to-face meeting. As working online has become increasingly common, you now have the ability to consult with a CPA online.

TurboTax offers year-round access to tax professionals capable of helping you answer simple and difficult tax questions alike. Being proactive and consulting with a CPA online can provide you with valuable advice — saving you time, stress, and money.

Whether you want an expert to do your taxes from start to finish, or expert help while you file on your own, TurboTax has expert-backed offerings to meet your needs. With TurboTax Live Assisted, our tax experts help you complete your taxes, fix any mistakes, and explain what's next.

Or, with TurboTax Live Full Service, a local tax expert matched to your unique situation will get your taxes done 100% right - as soon as today.

Whichever plan you choose, you'll get you taxes done with 100% accuracy and your maximum refund, guaranteed.

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The above article is intended to provide generalized financial information designed to educate a broad segment of the public; it does not give personalized tax, investment, legal, or other business and professional advice. Before taking any action, you should always seek the assistance of a professional who knows your particular situation for advice on taxes, your investments, the law, or any other business and professional matters that affect you and/or your business.

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TurboTax Online: Important Details about Filing Form 1040 Returns with Limited Credits

A Form 1040 return with limited credits is one that's filed using IRS Form 1040 only (with the exception of the specific covered situations described below). Roughly 37% of taxpayers are eligible.

If you have a Form 1040 return and are claiming limited credits only, you can file for free yourself with TurboTax Free Edition or TurboTax Live Assisted Basic (if available), or you can file with TurboTax Full Service at the listed price.

Situations covered (assuming no added tax complexity):

  • W-2 income
  • Interest or dividends (1099-INT/1099-DIV) that don’t require filing a Schedule B
  • IRS standard deduction
  • Earned Income Tax Credit (EITC)
  • Child Tax Credit (CTC)
  • Student loan interest deduction

Situations not covered:

  • Itemized deductions claimed on Schedule A
  • Unemployment income reported on a 1099-G
  • Business or 1099-NEC income
  • Stock sales (including crypto investments)
  • Rental property income
  • Credits, deductions and income reported on other forms or schedules 

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  • TurboTax Live Full Service – Qualification for Offer: Depending on your tax situation, you may be asked to answer additional questions to determine your qualification for the Full Service offer. Certain complicated tax situations will require an additional fee, and some will not qualify for the Full Service offering. These situations may include but are not limited to multiple sources of business income, large amounts of cryptocurrency transactions, taxable foreign assets and/or significant foreign investment income. Offer details subject to change at any time without notice. Intuit, in its sole discretion and at any time, may determine that certain tax topics, forms and/or situations are not included as part of TurboTax Live Full Service. Intuit reserves the right to refuse to prepare a tax return for any reason in its sole discretion. Additional limitations apply. See Terms of Service for details.

  • TurboTax Live Full Service - File your taxes as soon as today: TurboTax Full Service Experts are available to prepare 2023 tax returns starting January 8, 2024. Based on completion time for the majority of customers and may vary based on expert availability. The tax preparation assistant will validate the customer’s tax situation during the welcome call and review uploaded documents to assess readiness. All tax forms and documents must be ready and uploaded by the customer for the tax preparation assistant to refer the customer to an available expert for live tax preparation.

  • TurboTax Live Full Service -- Verified Pro -- “Local” and “In-Person”: Not all feature combinations are available for all locations. "Local" experts are defined as being located within the same state as the consumer’s zip code for virtual meetings. "Local" Pros for the purpose of in-person meetings are defined as being located within 50 miles of the consumer's zip code. In-person meetings with local Pros are available on a limited basis in some locations, but not available in all States or locations. Not all pros provide in-person services.

  • Smart Insights: Individual taxes only. Included with TurboTax Deluxe, Premium, TurboTax Live, TurboTax Live Full Service, or with PLUS benefits, and is available through 11/1/2024. Terms and conditions may vary and are subject to change without notice.

  • My Docs features: Included with TurboTax Deluxe, Premium TurboTax Live, TurboTax Live Full Service, or with PLUS benefits and is available through 12/31/2024. Terms and conditions may vary and are subject to change without notice.

  • Tax Return Access: Included with all TurboTax Free Edition, Deluxe, Premium, TurboTax Live, TurboTax Live Full Service customers and access to up to the prior seven years of tax returns we have on file for you is available through 12/31/2024. Terms and conditions may vary and are subject to change without notice.

  • Easy Online Amend: Individual taxes only. Included with TurboTax Deluxe, Premium, TurboTax Live, TurboTax Live Full Service, or with PLUS benefits. Make changes to your 2023 tax return online for up to 3 years after it has been filed and accepted by the IRS through 10/31/2026. Terms and conditions may vary and are subject to change without notice. For TurboTax Live Full Service, your tax expert will amend your 2023 tax return for you through 11/15/2024. After 11/15/2024, TurboTax Live Full Service customers will be able to amend their 2023 tax return themselves using the Easy Online Amend process described above.

  • #1 best-selling tax software: Based on aggregated sales data for all tax year 2022 TurboTax products.

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  • CompleteCheck: Covered under the TurboTax accurate calculations and maximum refund guarantees. Limitations apply. See Terms of Service for details.
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  • 1099-NEC Snap and Autofill: Available in TurboTax Premium (formerly Self-Employed) and TurboTax Live Assisted Premium (formerly Self-Employed). Available in mobile app only. Feature available within Schedule C tax form for TurboTax filers with 1099-NEC income.

  • Year-Round Tax Estimator: Available in TurboTax Premium (formerly Self-Employed) and TurboTax Live Assisted Premium (formerly Self-Employed). This product feature is only available after you finish and file in a self-employed TurboTax product.

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  • Average Refund Amount: Sum of $3140 is the average refund American taxpayers received based upon IRS data date ending 2/17/23 and may not reflect actual refund amount received.

  • Average Deduction Amount: Based on the average amount of deductions/expenses found by TurboTax Self Employed customers who filed expenses on Schedule C in Tax Year 2022 and may not reflect actual deductions found.

  • More self-employed deductions based on the median amount of expenses found by TurboTax Premium (formerly Self Employed) customers who synced accounts, imported and categorized transactions compared to manual entry. Individual results may vary.

  • TurboTax Online Business Products: For TurboTax Live Assisted Business and TurboTax Full Service Business, we currently don’t support the following tax situations: C-Corps (Form 1120-C), Trust/Estates (Form 1041), Multiple state filings, Tax Exempt Entities/Non-Profits, Entities electing to be treated as a C-Corp, Schedule C Sole proprietorship, Payroll, Sales tax, Quarterly filings, and Foreign Income. TurboTax Live Assisted Business is currently available only in AK, AZ, CA, CO, FL, GA, IL, MI, NC, NV, NY, OH, PA, SD, TX, UT, VA, WA, and WY.

  • Audit Defense: Audit Defense is a third-party add-on service provided, for a fee, by TaxResources, Inc., dba Tax Audit. See Membership Agreements at https://turbotax.intuit.com/corp/softwarelicense/ for service terms and conditions. 

TURBOTAX DESKTOP GUARANTEES

TurboTax Desktop Individual Returns:

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  • Maximum Refund Guarantee / Maximum Tax Savings Guarantee - or Your Money Back – Individual Returns: If you get a larger refund or smaller tax due from another tax preparation method by filing an amended return, we'll refund the applicable TurboTax federal and/or state software license purchase price you paid. This guarantee is good for the lifetime of your personal, individual tax return, which Intuit defines as seven years from the date you filed it with TurboTax Desktop. Excludes TurboTax Desktop Business returns. Additional terms and limitations apply. See License Agreement for details.

  • Audit Support Guarantee – Individual Returns: If you receive an audit letter from the IRS or State Department of Revenue based on your 2023 TurboTax individual tax return, we will provide one-on-one question-and-answer support with a tax professional, if requested through our Audit Report Center, for audited individual returns filed with TurboTax Desktop for the current 2023 tax year and, for individual, non-business returns, for the past two tax years (2021, 2022). Audit support is informational only. We will not represent you before the IRS or state tax authority or provide legal advice. If we are not able to connect you to one of our tax professionals, we will refund the applicable TurboTax federal and/or state license purchase price you paid. This guarantee is good for the lifetime of your personal, individual tax return, which Intuit defines as seven years from the date you filed it with TurboTax Desktop. Excludes TurboTax Desktop Business returns. Additional terms and limitations apply. See License Agreement for details.

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TurboTax Desktop Business Returns:

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TURBOTAX DESKTOP

  • Installation Requirements: Product download, installation and activation requires an Intuit Account and internet connection. Product limited to one account per license code. You must accept the TurboTax License Agreement to use this product. Not for use by paid preparers.

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  • Fastest Refund Possible: Fastest federal tax refund with e-file and direct deposit; tax refund time frames will vary. The IRS issues more than 9 out of 10 refunds in less than 21 days.

  • Average Refund Amount: Sum of $3140 is the average refund American taxpayers received based upon IRS data date ending 02/17/23 and may not reflect actual refund amount received.

  • TurboTax Product Support: Customer service and product support hours and options vary by time of year.

  • #1 Best Selling Tax Software: Based on aggregated sales data for all tax year 2022 TurboTax products.

  • Deduct From Your Federal or State Refund (if applicable): A $40 Refund Processing Service fee may apply to this payment method. Prices are subject to change without notice.

  • Data Import: Imports financial data from participating companies; Requires Intuit Account. Quicken and QuickBooks import not available with TurboTax installed on a Mac. Imports from Quicken (2021 and higher) and QuickBooks Desktop (2021 and higher); both Windows only. Quicken import not available for TurboTax Desktop Business. Quicken products provided by Quicken Inc., Quicken import subject to change.

  • Audit Defense: Audit Defense is a third-party add-on service provided, for a fee, by TaxResources, Inc., dba Tax Audit. See Membership Agreements at https://turbotax.intuit.com/corp/softwarelicense/ for service terms and conditions.

All features, services, support, prices, offers, terms and conditions are subject to change without notice.

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